2/10 Terrible
Verified traveller
28 Apr 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This must be one of the worst hostels I've ever been.
Also, there was an issue with my booking (I let you guys judge who's right or wrong). Details at the end (long story).
Pros: friendly staff (except the manager), good location (next to metro, and supermarket), and in the quiet neighbourhood.
Cons: shower: doesn't work and broken. I stayed in two rooms and both have some issues. Noisy: the manager kept checking people in after midnight, in and out of the room several times. Room: no ladder for the 8-bed mixed room; they provided one chair for me to climb up (a chair is not high enough and very slippery).
Issue:
Both hostelworld and hotels had the same price for 6 bed mixed dorm, and I booked through hotels for point accumulation for 3 nights. When I checked in, they didn't have my reservation, so the male reception (very apologetic) moved me to 8 bed temporarily, and said would moved me the next day. No availability next day. But, on my last night, the female reception said I could now moved to 6 bed one. I said it's unfair as I paid 6-bed from beginning, and there is no point of moving on my last night, and I asked to be refunded for the difference.
The manager came and said my booking didn't specify how many beds (yup, this is hotels.com fault), and said it's my fault not booking through hostelworld. So, my argument is so the hostel can put you to another room regardless of how much you paid, and not on the equivalent value of
Verified traveller
Stayed 3 nights in Apr 2023
