Terrace/patio
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Reviews of Otivm Hotel

4 out of 5
Otivm Hotel
Via D'Aracoeli, 11, Rome

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 602 reviews" "
Rating 8 - Good. 118 out of 602 reviews" "
Rating 6 - Okay. 19 out of 602 reviews" "
Rating 4 - Poor. 6 out of 602 reviews" "
Rating 2 - Terrible. 9 out of 602 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent clean rooms and staff go out of way to help
Stayed 5 nights in May 2024
Response from Luca T on 22 May 2024
Hi Paulthank you so much for your reviewbest regards

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We had a wonderful stay here…the staff are amazing! Ariana especially made us feel very special and well taken care of! Beautiful rooftop breakfast in the morning. Everyone we encountered were fantastic! We are coming back to Rome in a few days and will stay here again!
Stayed 1 night in May 2024
Response from Ari on 20 May 2024
My Dears, such a pleasure to read your words!I'm so glad that you had an amazing time with us.Wait for you to come back.All the best

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Luca T on 16 May 2024
Hi Therethank you so much for your review

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff displayed extreme rudeness and offered no assistance when my husband fell sick with food poisoning. Our room was positioned directly above a parking garage, subjecting us to the incessant noise of its opening and closing throughout the night, causing our room to shake each time.
Stayed 3 nights in May 2024
Response from Giuseppe on 9 May 2024
Good morning Shannon,I think your review is very unfair for these reasons:you showed up this morning just before check-out time asking for late check-out and we responded to you what we respond to everyone. That is, yes, it can be done, but for an additional fee. This is not being rude, it is the rule. You were the one who decided that you did not want to do the late check-out when you knew it would not be free. Unfortunately, the hotel is full today, and by providing free late check-out to you, we would have had to keep someone else waiting. Also, when you told us that your boyfriend was sick, we offered to give you the address of the doctor's office in Trastevere and you replied that you had already arranged it on your own.I hope you still enjoyed your stay in the most beautiful city in the world.I wish you a good evening!

10/10 Excellent

Jing, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is A . Steps away from Piazza Veneiza and walking distance for many attractions. Room was very clean!
Stayed 4 nights in Apr 2024
Response from Agata on 24 Apr 2024
Thank you for your very nice review , we hope to host you again in Rome

8/10 Good

Ruby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel that is impeccably designed. The staff is very attentive to your needs. Great location and enjoyed the area. Roof top bar is nice, but a little noisy if you are on the 5th floor.
Stayed 1 night in Apr 2024
Response from Agata on 24 Apr 2024
Thank you for your very kind review, we are glad you enjoyed your stay, we hope to see you again in Rome

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Agata on 1 Apr 2024
Thank you for the very nice review of our hotel, we hope to host you again in our hotel

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Response from G. on 1 Mar 2024
Hi there! Thanks for the review. Hope to see you again soon in Rome!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close walk to all major attractions. & great restaurants within 10-15 min walk. Staff are great & very helpful
Response from Luca T on 20 Feb 2024
Hi Jamesthank you so much for your reviewbest regards

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Luca T on 19 Feb 2024
Hi There thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Rome
Second visit to this lovely boutique hotel. Enjoyable breakfast on the roof and large comfortable rooms
Stayed 3 nights in Jan 2024
Response from Agata on 6 Feb 2024
Hello there, thank you so much for sharing! Wait for you next time in Rome. Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff and very close to the centre. Rooftop bar was an added bonus.
Stayed 1 night in Jan 2024
Response from Luca T on 30 Jan 2024
Hi Paulthank you so much

8/10 Good

Mohammad

average
overall it was average hotel. no complimentary water, which is weird for a 4 star hotel. no bathrobe. t.v wasn't working. when a train pass nearby the whole room was vibrating. location was great, staff were nice and helpful breakfast very few options. and the coffee was terrible.
Stayed 2 nights in Jan 2024
Response from Agata on 6 Feb 2024
Thank you for your review best regards

8/10 Good

Catrina

Stayed 5 nights in Jan 2024
Response from Luca T on 30 Jan 2024
Hi Catrinathank you so much for your review best regards

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with the Otivm Hotel. Very convenient location, bus stops just a block away and a small grocery next door was very convenient. We never got a chance to take advantage of the rooftop bar but the view was spectacular. The room itself was good, no complaints. A little sparse but the bed and bathroom were good. We did find it odd that the chromecasts were open network, so you could cast to a different rooms Chromecast. I was in a different hotel recently that had figured out how to make them closed network so you had to scan a QR code on the TV to cast to the room's Chromecast.
Stayed 4 nights in Jan 2024
Response from Luca T on 30 Jan 2024
Hi Sarathank you very much for your review best regards

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great location. Surprisingly quiet for being quite centrally located. Staff was great. Rooftop bar was really nice to have. It's on the pricier side but worth it for the convenience. Only suggestion is improved coffee in the room- we didn't do breakfast at the hotel so I can't speak to that. But it's conveniently located to a lot of great restaurants, cafes, and grocery stores.
Stayed 6 nights in Dec 2023
Response from Luca T on 13 Jan 2024
Hi Susannathank you for your review very happy to read your wordswe look forward to welcoming you again

6/10 Okay

Parinaz

Liked: Cleanliness, room comfort
This place doesn’t really deserve 4 star, we had a comfortable stay but it wasn’t at the 4 star hotel quality. The shades were not closing completely. Elevator was taking a long time to come. The safe was too small. The room was super simple. Lot of the leectric sockets didn’t work. They don’t even offer a free bottle of water, and they charge €3 for one. I wouldn’t pick this hotel next time.
Stayed 1 night in Jan 2024
Response from Luca T on 13 Jan 2024
Hi Therethank you and best regards

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 4 nights in Dec 2023
Response from Luca on 12 Jan 2024
Hi Johnthank you best regards

10/10 Excellent

philip, Frankfort

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with another party and really appreciate the friendly and helpful staff, comfortable room, fun location and rooftop views. Breakfast offerings were very good and the staff went out of thier way to make sure we enjoyed the meal.
Stayed 3 nights in Dec 2023
Response from Luca on 12 Jan 2024
Hi Philipthank you for your reviewbest regards

10/10 Excellent

yardena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at the hotel for NYE 2024 The hotel is well located and All its facilities are great maintained. The rooftop is amazing! And overall had a wonderful time
Stayed 3 nights in Dec 2023
Response from Luca on 12 Jan 2024
Hi Therethank you so much

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Luca on 3 Jan 2024
Hi Ricardothank you so much for your reviewBest regards

10/10 Excellent

Erdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from A. on 24 Dec 2023
My Dears,thank you so much! It was a pleasure meeting you and your family.Hope to guest you here next time in Rome.Have a lovely Christmas.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great!!! Great staff and great location. Highly recommend.
Stayed 3 nights in Dec 2023
Response from A. on 24 Dec 2023
Dear Laura,Thank you so much! really glad that you enjoyed your stay with us.Wait for you next time in Rome.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from A. on 24 Dec 2023
Hello there,thank you so much!

10/10 Excellent

Barbara

Stayed 1 night in Nov 2023
Response from A. on 24 Dec 2023
Hello there,thank you so much for sharing!Take care

10/10 Excellent

Jessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to coffee shops, restaurants and supermarkets. Hotel is very clean and the staff are super friendly and helpful! Only thing is that there isn't a stair case inside hotel since the elevator is quite small (the stair case leads to the street from inside the hotel).
Stayed 4 nights in Nov 2023
Response from Luca on 29 Nov 2023
Hi Jessiethank you for your review best regards

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice modern rooms great rooftop bar
Stayed 3 nights in Nov 2023
Response from Luca T on 23 Nov 2023
Hi Grahamthank you for your review best regards

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not have curb appeal. It is literally on the street however we were able to walk to many of the best sites Rome has to offer. Great breakfast at a good value but drinks in afternoon very expensive. Room clean but very small. Loved the king bed and bedding so comfortable. I would stay here again but request a larger room
Stayed 3 nights in Nov 2023
Response from Luca T on 21 Nov 2023
Hi Kristinthank you so much for your reviewbest regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from A. on 12 Nov 2023
Hello there!Thank you so much and see you soon in Rome.Take care

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service & property is located in a great location!!! You can see a great number of landmarks within walking distance of the hotel.
Stayed 1 night in Oct 2023
Response from Agata on 5 Nov 2023
Thank you for your very kind review,We are glad that you are satisfied with your stay in our hotel, we hope that on your next visit to rome we will be able to host you again.

10/10 Excellent

Susan

A great hotel in a central position, nothing too much trouble for the staff. They are friendly, professional and helpful. The rooftop was great for breakfast
Stayed 5 nights in Oct 2023
Response from Agata on 27 Oct 2023
Dear SusanThank you for very nice review, We hope to be able to host you again at our hotel on your next visit to Rome

10/10 Excellent

katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property.! Would highly recommend. They allowed us access to early breakfast because of our early tour. Everyone was exceptional.
Stayed 3 nights in Oct 2023
Response from Luca T on 4 Nov 2023
Dear Katharinathank you so much for your reviewVery happy that you loved your stay with uswe look forward to welcoming you again in our beautiful city

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Great location
Perfect location walkable to most of the main attractions. Room was a good size, clean and modern. Staff was helpful with getting rides. We would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from A. on 17 Oct 2023
Dear Debra,thank you so much for you amazing review!Hope to see you soon here with us.Regards.

10/10 Excellent

Jill

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great hotel - everything is within a 20 min walk. They arranged a pick up for us at the airport too! Very clean and up to date, air conditioning worked great, breakfast buffet was excellent on the rooftop. Highly recommend!!
Stayed 3 nights in Sep 2023
Response from A. on 9 Oct 2023
Dear Jill,amazing review! thank you so much.It's really appreciated.Hope to guest you here again.Regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a convenient and central location, making access to the Alter of the Fatherland, Capitoline Hill, Colosseum and Roman Forum, among many other attractions very accessible.
Stayed 3 nights in Sep 2023
Response from A. on 2 Oct 2023
Dear Michael,thank you!Hope to guest you here for your next visit to Rome.Regards

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. Great view from the rooftop for breakfast. walking distance to the Colosseum pantheon and Trastevere.
Stayed 7 nights in Sep 2023
Response from Luca T on 30 Sept 2023
Hi Stevethank you for your review

10/10 Excellent

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed in a warm and friendly way, and the warmth remained with all the staff. We very much enjoyed the rooftop bar, where the interesting cocktails were accompanied, to our surprise, by delicious and quite filling antipasti/tapas. Anyway, the view was sufficient to make our stop at the bar a memorable experience. And the breakfast was tasty as well. We hope to return soon.
Stayed 2 nights in Sep 2023
Response from A. on 2 Oct 2023
Hello there,thank you so much! Really glad that you enjoyed your stay with us.Wait for you next time in Rome.kind regards

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooftop for breakfast, dinner or drinks. Room was lovely and modern.
Stayed 3 nights in Sep 2023
Response from Luca on 22 Sept 2023
Hi Jenniferthank you for your review

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Bit noisy at night but it is central.
Stayed 2 nights in Sep 2023
Response from Luca T on 14 Sept 2023
Hi Darrenthank you so much for your good review best regards

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Luca on 12 Sept 2023
Thank you Gregsee you for your next trip to Rome

8/10 Good

phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the middle of Rome and surrounded by a lot of history. You can walk 2 blocks and see more ruins than you every thought. Very easy access to public transportation and nearby restaurants and shopping. And the staff does an excellent job getting you a taxi if needed. Know that the elevator is very small (3 people is a stretch). Breakfast is very good on the roof terrance. Drinks in the evening can be a bit pricey. But the view up there is awesome.
Stayed 5 nights in Aug 2023
Response from Luca T on 9 Sept 2023
Hi Philthank you for your reviewWe are happy that you loved your stay with us and enjoyed your holiday in our wonderful CityLooking forward to welcoming you again

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and fabulous views from the roof top patio! Loved our terrace! Would highly recommend!
Stayed 1 night in Aug 2023
Response from Luca on 24 Aug 2023
Hi Kimberlythank you so much for your reviewbest regards

10/10 Excellent

Yekta

Stayed 1 night in Aug 2023
Response from Luca on 21 Aug 2023
Hi There thank you very much

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel on a perfect spot. Located near Piazza Venezia, is only 15 to 20 min walk to the Coloseum. Hotel is also near the Pantheon, Piazza Navona and if you like to walk Fontana Trevi is also near. You need a taxi to get to the Vatican and Trastevere, but the rest of Rome is near you. The hotel serves its purpose, the rooms are big and cozy, bed is comfortable, you have all the amenities you need. The staff is very corteous and polite. I forgot to mention it has a Rooftop bar that doubles as breakfast area in AM. Otium is wonderful, we will repeat the experience.
Stayed 3 nights in Aug 2023
Response from Luca on 21 Aug 2023
Hi Claudiothank you very much for your reviewVery happy to read that you enjoyed your experience with us see you soon

10/10 Excellent

Nicole, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small. Staff is friendly. Breakfast is not great, food are cold, not even a toaster.
Stayed 3 nights in Aug 2023
Response from A. on 9 Aug 2023
Dear Nicole,thank you so much.Just wondering how it's possible you didn't see the toaster: we have one and it's big enough for people to see it.Next time maybe you could ask the staff: they were there to assist you at any moment.Glad that you enjoyed your stay with us anyway!

2/10 Terrible

Olga

Stayed 2 nights in Jul 2023
Response from Luca on 26 Aug 2023
Hi Olgasorry for your review

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at this hotel. It was a great size room for 3 adults. Really good location for walking to major sights in Rome.
Stayed 3 nights in Jul 2023
Response from Luca on 29 Jul 2023
Hi Stephenthank you so much best regards

10/10 Excellent

James, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible
Stayed 2 nights in Jul 2023
Response from Luca on 28 Jul 2023
Hi Jamesthank you so much for your reviewvery happy that you felt our love for our jobbest regardsLuca

10/10 Excellent

Vanessa

Stayed 2 nights in Jul 2023
Response from A. on 9 Aug 2023
Dear Vanessa,thank you so much!Appreciated.

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Luca on 22 Jul 2023
Hi Bartonthank you so much for your review regards