Superior Double or Twin Room | Terrace/patio
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Reviews of Hotel Shangri-La Roma

4 out of 5
Hotel Shangri-La Roma
Viale Algeria, 141, Rome, Lazio

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 109 reviews" "
Rating 8 - Good. 28 out of 109 reviews" "
Rating 6 - Okay. 11 out of 109 reviews" "
Rating 4 - Poor. 9 out of 109 reviews" "
Rating 2 - Terrible. 6 out of 109 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Marco, Maidenhead

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a nice place to stay
Stayed 2 nights in May 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT an actual Shangri-La. They are just using the name. There was a huge bug in our room and an ant in the bathroom. Staff was not super friendly or helpful. The location is terrible to do anything other than a short drive to the airport.
Stayed 2 nights in May 2024

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short train ride out from centre of Rome, station is close by. Nice to stay out of the hussle and bussle. Shopping centre across from hotel. Great location. comfortable clean rooms.
Stayed 1 night in Apr 2024

6/10 Okay

Peter Marilyn

Travelled with partner
Liked: Staff & service
Hotel is quite good however our room (2004) was noisy at night because the wall at our bedhead was adjacent to the stairwell, and so we could hear residents arriving after midnight; this kept us awake. Nice bathroom, comfortable bed. No tea/coffee facilities in room.
Stayed 4 nights in Apr 2024

6/10 Okay

Sukhraj

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

NAZEERAHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over the easter bank holiday weekend, The hotel is good for business meetings and conferences etc. Not so much for families and tourists, away from all the tourist attractions and will work out more expensive as one will rely on taxi for everything. Each trip to city centre or tourist attraction will cost you 60 to 90 euros return. The hotel facility are good, not so much varieties at the breakfast, lunch and dinner. You dont even get water bottles from the hotel, you need to fill your own water bottles from the restaurant only when its opened, have wending machine in the corridor but sometimes doesn't work. No swimming pool, we and our kids were very disappointed. We wouldn’t recommend for family stay, you have much better hotles in the cmtown centre with most of tourist attractions and restaurants within the walkable distance and will save lot of money.
Stayed 5 nights in Mar 2024

10/10 Excellent

stefano, reno

Stayed 2 nights in Nov 2023

10/10 Excellent

Dewi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mithran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean hotel. Very clean & modern rooms. Stayed 4 nights. 15 min Taxi ride to most tourist attractions. Good breakfast. Staff were friendly & helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sarnjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and luxurious staff are really nice and helpfully Good to go with family rooms are practical
Stayed 3 nights in Aug 2023

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great..location great
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Eur!
Love this hotel - simple and does the basics right! Great service, strong Wi-Fi and amazing staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Christ

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Aug 2023

10/10 Excellent

Yishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Arthur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the property is good if you have a car if not there is no transportation around close by., and when it is very hot it is brutal. So I will not recommend this hotel to anyone who does not have wheels to get around. very disappointed with this choice especially since i had children with me.
Stayed 2 nights in Jul 2023

2/10 Terrible

Shailendra

Disliked: Cleanliness, staff & service
Door wasnt closing, room wasnt what was booked and took an hr to get a toom
Stayed 1 night in Jul 2023

2/10 Terrible

Chad

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very unfriendly staff, unhelpful. Could not turn on lights without all of them coming on. We were in a room next to the staffs smoking area.
Stayed 2 nights in Jun 2023

8/10 Good

Man Hon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A shopping mall with food court and supermarket nearby.
Stayed 5 nights in May 2023

8/10 Good

Shubin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast!
Stayed 2 nights in Jun 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the airport
Stayed 1 night in Jun 2023

4/10 Poor

Vinita

Travelled with group
Worst stay in Italy
Rude staff. Zero attention towards customer. A big zero in hospitality. They didn’t clean our room even after reminding them severely time. The room didn’t even have glasses for water. They cut down the cooling every morning. I woke up in sweat.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
A great hotel outside the city center but has free parking which is valuable if you have a car you need to park! A metro is close by and the rooms are very spacious! The breakfast is great as well but the scrambled eggs are a bit watery, the one thing the hotel can work on is how to make better scrambled eggs but other than that it is amazing!!!
Stayed 2 nights in Apr 2023

6/10 Okay

HOSAM

Travelled with family
Disliked: Cleanliness
The room was so dirty we stayed for one night
Stayed 1 night in Sep 2022

6/10 Okay

Rosa, Indianapolis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel was very clean and nicely decorated. Unfortunately there weren’t any restaurants or shops within walking distance. Nor was there any metro nearby.
Stayed 1 night in Sep 2022

10/10 Excellent

Ken Pui Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
slightly further from the city centre of Rome. However, it’s located at a more urban area. Definitely felt safer than in center of Rome. Taxi from center or Rome is about $25-$30 euro. So, not too bad.
Stayed 2 nights in Sep 2022

4/10 Poor

Payal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
It has lot of mosquitoes and bugs. Breakfast is terrible. No water in room. Room service is bad. Location is far from tourist places and airport. Only good thing was air conditioning
Stayed 3 nights in Aug 2022

2/10 Terrible

Marie

Travelled with family
Disliked: Staff & service, amenities
Close to airport and that is why we stayed one night. But do not eat here food is horrible and when I asked for a refund they could not figure out how to refund my 93€ Yep 93€ for absolute horrible dining. It was like you left Italy. We ate so well our whole trip to Italy (2weeks). But our last meal was a disaster. Eat before you go and stay here. Oh and request many towels towels are not hotel quality towels.
Stayed 1 night in Aug 2022

2/10 Terrible

Marco

Stayed 3 nights in Jun 2022

10/10 Excellent

Kunal

Stayed 1 night in Apr 2022

4/10 Poor

Marek

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Marek
Food in restaurant was terrible - my chicken was over cooked and with mountain of salt. I asked for Margarita and also was disapointing. Breakfast - ok it was Italian style sweet... I was waiting 75 minutes to get iron and ironing board.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Hotel Shangri-La and I love it! There is free onsite parking (try parking anywhere else in Rome and you will pay fifteen euro a day), the staff is incredibly kind, the air conditioning is great (I visited Rome during a heat wave but my hotel room was the perfect temperature the entire time), and the metro is ten minutes away. It is a little bit out of town but a short metro ride into town and worth the trade off to park onsite for free.
Stayed 4 nights in Aug 2021

10/10 Excellent

Angela

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really clean, room was great, breakfast was yummy!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement est loin du centre-ville mais à 800 m du Palazzo dello sport. Il est également à 2 pas d'un grand centre commercial Euroma 2. Le métro est quand même à 20mn de marche mais tout dépend du but du séjour à Rome. Question chambre et propreté, c'est du haut de gamme.
Stayed 4 nights in May 2024

8/10 Good

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideale per Eventi Presso Palalottomatica. Struttura Ottima e pulita.
Stayed 1 night in Apr 2024

8/10 Good

Janggyyun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof was not that perfect. Clean. The breakfast was normal but it would be better if you could consider some kind of rice next time. Geographically the supermarket is near from the hotel less than 5 min. by walk. Generally was good.
Stayed 3 nights in Apr 2024

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel veramente bello tutti i confort necessari e comodo con i mezzi pubblici, personale molto gentile
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

luciano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel. Lo condiglio
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Perfetto, pulito, camere spaziose, ottima posizione per impegni di lavoro all'EUR
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Frode

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Greit hotell for en natt. Skal du spise utover frokost, er det langt å gå. Frokost kunne vært bedre, lite utvalg. Mye støy rundt hotellet fra vei. Det er også mye støy fra dører inne på hotellet. Sengen var ekstremt hard. Ventilasjon var slått av, da det ikke var sommer. Årstid burde ikke avgjøre dette. Når det er 25 grader på rommet, og eneste måte å få denne ned er å ha dør til terrasse åpen.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mehran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Für zwei Nächte wars ok
Stayed 2 nights in Sep 2023