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Reviews of Hotel Caravaggio

3 out of 5
Hotel Caravaggio
Via Palermo 75, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 287 reviews" "
Rating 8 - Good. 141 out of 287 reviews" "
Rating 6 - Okay. 50 out of 287 reviews" "
Rating 4 - Poor. 25 out of 287 reviews" "
Rating 2 - Terrible. 5 out of 287 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Balraj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was decent but the bathroom smelled of sewage 24/7 and garbage bins were kept at the entrance inside of the building the smell was horrinle coming and going.
Stayed 5 nights in May 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The hotel was very clean and in a perfect location. It was 15 minute walk to all the places we wanted to see, Trevi Fountain, Colleseum, train station & Metro. Near to some delicious restaurants and great shopping,
Stayed 8 nights in Feb 2024
Response from nick on 25 Feb 2024
We thank you for your stay and nice good review.It was our pleasure to accommodate you at our hotel, we hope to see you again in near future in Rome!

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with plenty of character. Excellent location. Excellent staff, both Mido and Richard. Excellent price. Would definitely stay here again!
Stayed 1 night in Nov 2023
Response from Hotel Caravaggio on 24 Nov 2023
Thank you very much

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and convenient. I love the fact that the location was perfect and close to restaurants, shops, cafes, etc. I would highly recommend it to my friends and family.
Stayed 1 night in Oct 2023
Response from Hotel Caravaggio on 14 Nov 2023
Thank You very much it was our pleasure to welcome you in our hotel

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
In general this a fine hotel but I was strongly disappointed about the size of my single room. For sure this was the most expensive closet I have ever slept in :-)
Stayed 3 nights in Oct 2023
Response from Hotel Caravaggio on 14 Nov 2023
Thank you

4/10 Poor

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable
The staff was very pleasant and helpful but the hotel wasn't comfortable at all. The mattress was like a rock, pillows flat, toilet needed at least 3 tries to flush and to enter from the street you unlock these impressive old 10 foot doors to be greeted by the smelly trash cans from the building. The room was clean and locate was good. We would not stay there again.
Stayed 3 nights in Sep 2023
Response from Nic on 16 Oct 2023
Thank you for your stay at our hotel.We are sorry that our hotel isn't a kind of the hotel you looked for.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wished there was Sinne sort of breakfast, but other than this, the entire stay was great
Response from nick on 9 Jan 2023
Thank you forv your stay at our hotel and your comment.We are happy to accomodate you again in near future!

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was small, but clean and in a convenient location that allowed us to walk to all of the major sights in the city. Our one complaint with the room was that the bathroom light and fan were automatically controlled (they didn't have a switch). When you opened the bathroom door, the light and fan came on and stayed on for 5 minutes after you left the bathroom and closed the door. This made it so that is was impossible to quietly use the restroom during the night. You couldn't sneak in while your partner was sleeping and go to the bathroom because the minute you opened the door, the light and very loud fan came on and stayed on for five minutes. It sounds dumb, but it was so annoying that it would probably prevent us from staying there in the future. The concierge was friendly and kind.
Stayed 4 nights in Oct 2022

10/10 Excellent

Angelo

Stayed 1 night in Sep 2022
Response from Miki on 12 Sept 2022
Grazie per il soggiorno da noi.Speriamo di rivederVi a presto!

10/10 Excellent

Claude

Stayed 2 nights in May 2022
Response from nora on 9 Jun 2022
Thank you for your stay at our hotel! We hope that you enjoyed in Rome.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Hotel Caravaggio on 17 Nov 2019
Dear maureen thank you for taking your time to rate our hotel , we hope you had an enjoyable stay in our hotel and that we can be at your service in the future as well

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
My husband and I spent the first night of our trip here and after leaving the next morning we noticed small itchy bumps on our skin. This caused much unwarranted stress for the rest of our time in Italy. We had to find a pharmacy to help alleviate the redness and itchiness we were experiencing. I called this to their attention and the management I corresponded with was argumentative and unprofessional, insisting that the information I provided is a supposition and that they can't do much for a written report. They also shared that they had a similar ailment and was told by a dermatologist that it was so relative that it could simply be a contact with animals, air dusts especially in autumn, public transport, some types of herbs/tea etc etc etc. Staying here was a mistake I will not be making again.
Stayed 1 night in Sep 2019

6/10 Okay

maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cut back
Very poor breakfast choice , As someone who does a good bit of traveling , it was probably the poorest we had, water for showering and washand basin was not hot enough, and got no towel change for the duration of our stay (4days) requested fresh ones after 2 days by placing used ones on the bathroom floor, only to find the used ones hanging back on the towel rail, on day 3 we purchased two towels, which we took home with us. Was not happy about the towels as we we showering twice a day.
Stayed 3 nights in Oct 2019
Response from Hotel Caravaggio on 17 Nov 2019
Dear maureen we are sorry for the problem with the towels , we will improve our service in the future so that this problem shall never repeat itself , we cannot express our deepest apologies for the inconvenience

4/10 Poor

Arlene

Travelled with family
Disliked: Property conditions & facilities, room comfort
2 stars not 3
Good location, nice staff but the place is very run down and no way does it look like the photo. Room was very small and dingy. Also it is an odd design and you have to leave the lobby and go through almost an alley to get to the hotel and you pass the garbage set up- not very inviting.
Stayed 1 night in Oct 2019
Response from Hotel Caravaggio on 20 Nov 2019
Dear maureen, we are sorry for the incident with the towels and we hope to correct our mistake in the future , please accept our sincere appology from our entire staff

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Hotel Caravaggio on 10 Oct 2019
Thank you vor your valutation. We hope you enjoyed staying with us and you had a pleasent journey

8/10 Good

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Rome
Great location, central to everything especially public transport. Roma Termini is about 15 minutes walk away. Staff were extremely friendly and very helpful. Would definitely stay here again.
Stayed 4 nights in Sep 2019
Response from Hotel Caravaggio on 8 Oct 2019
Thank you for your lovely review Pasuale, we are glad you enjoyed our staff and the central position of the hotel, we are delighted you had a pleasant stay with us and we also hope to see you again in the future

8/10 Good

Verified traveller

Liked: Staff & service
Decent Hotel
A decent hotel, expected something a little nicer for 3 stars. Room was clean but the walls were filthy. Air conditioning worked well. The beds weren’t very comfortable. The biggest issue was that our room (#16) was right next to where they served breakfast, so we were woken up at 7am and it was very loud. Luckily we were able to switch rooms for the remainder of our stay. The staff was very nice and helpful. The location is pretty central.
Stayed 3 nights in Aug 2019
Response from Hotel Caravaggio on 29 Sept 2019
We are sorry about the issue you mentioned above, we hope we could solve it as fast as you expected , and that the rest of your stay went well

8/10 Good

Penelope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff. Good breakfast. Plenty of hot water with good shower. A/C worked! As women, we felt safe in this hotel and comfortable walking in the area.
Stayed 5 nights in Aug 2019
Response from Hotel Caravaggio on 29 Sept 2019
We are glad you had a lovely stay and found our staff and services pleasing. Our hotel is very safe , with the reception open 24hours a day ; should you consider coming back we hope you will contact us directly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Hotel Caravaggio on 20 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido en un apartamento del lado de nuestra habitacion. Una señora lloraba y gritaba todo el.tiempo. por lo demas la estadía estuvo amena. El aire acondicionado funcionaba bien. Lo unico maluco la salida del hotel tenia mal olor. En la planta baja estan las basuras.
Stayed 3 nights in Aug 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overall experience!
Hotel staff was extremely friendly and offered up recommendations. We had a very comfortable stay with our one year old daughter. It was about a 12 minute walk to the train station as well as other sites. Very easy to navigate around the city. The air conditioning and WiFi worked well. It was a nice place to make our home base while in Rome.
Stayed 3 nights in Aug 2019
Response from Sara on 12 Aug 2019
Dear Mrs. Mary, thank you, we appreciate your nice review.

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
A nice hotel if you are only staying for a short duration. Location is good, clean and comfortable.
Stayed 2 nights in Jul 2019
Response from Hotel Caravaggio on 20 Aug 2019
We are glad you had a good stay. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location the staff is outstanding especially Killy and Luzville. If you don’t mind small rooms the place is perfectl!
Stayed 2 nights in Jul 2019
Response from Hotel Picasso on 20 Aug 2019
thank you for the lovely comment, we hope you had a great vacation with us and that we will hear from you again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good air conditioning Good location and good air conditioning
Stayed 3 nights in Jul 2019
Response from Hotel Caravaggio on 30 Jul 2019
We are glad you had a pleasent stay with us , best wishes

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Rome
Excellent hotel. Very friendly and helpful staff and very central for visiting Rome
Stayed 4 nights in Jul 2019
Response from Hotel Caravaggio on 30 Jul 2019
We are glad you had a pleasent stay with us , best wishes

8/10 Good

Brendan

Stayed 1 night in Jun 2019
Response from Hotel Caravaggio on 30 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Hotel Caravaggio on 20 Aug 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not the most spacious room
Despite been a nice location and clean hotel, I booked and individual room that was extremely tiny. Also cold rooms and bathroom which was uncomfy. The bathroom was exceptionaly small, to the point I couldnt even turn myself around in the shower cause there was no space. I am a small and thin person. Bed was a bit hard as well. But staff was super friendly and helpful, location amazing and maybe a double room would have been nicer,
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was very nice! The staff was very friendly and helpful! They were able to provide us with reccomendations for great restaurants!
Stayed 4 nights in May 2019
Response from Hotel Caravaggio on 20 Aug 2019
we are glad you had a good stay with us, we hope everything was up to your expectations and that you had a good vacation

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean. Very small rooms. Lot of noise from 6 am, not able to sleep.
Stayed 3 nights in May 2019

10/10 Excellent

Kelly, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Staff
Really nice hotel. Clean room, breakfast included, one of the larger bathrooms in our entire Italy trip. Great staff - always offering suggestions and answering questions. Available 24 hours. Very secure.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was very basic and the room shown on your site is not what we were given. There is only one room that looks like the advertised one. The beds were so hard I felt like i was sleeping on a concrete floor. There weren't even tissues or a jug to boil water for coffee (I had to go and buy one). The breakfast consisted of stale bread and out of date honey. There was also a sign that said that if you left anything on your plate you would be charged 5-10 Euro. This accommodation really put a damper on our holiday.
Stayed 8 nights in Mar 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, small & gets the job done
My fiancé and I needed a place to crash for a night before our flight out of FCO, and Hotel Caravaggio was the perfect place for that. This hotel is no-frills, with a simple, small room, but it was clean, quiet, and had very kind and knowledgable staff. They helped us arrange a car to the airport the next morning - VERY EARLY - and when we got in, recommended an osteria nearby for the best meal we had in Italy. The front desk staff is very attentive. Please note that the hotel rooms are next door to the lobby, and that you need to be buzzed in by the front desk staff when you leave and wish to reenter.
Stayed 1 night in Mar 2019
Response from Lorenzo on 19 Mar 2019
Dear Stacey Thank you for having chosen our hotel and for the good score you gave us. Best Regards Hotel Caravaggio

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Feb 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
This hotel is just a short walk from the Termini, really close to the Trevi fountain and the Coliseum with several Metro stops nearby so getting around Rome is really easy. The hotel staff are superb and really helpful and the free WiFi was superb. Breakfast is simple with a choice of cereals, ham and cheese with rolls, pastries, yoghurt, fruit, juices and coffee on tap. More than enough to set you up for the day. Our room overlooked the front of the hotel and as long as you close the shutters at night you wont hear much noise from the street. It was a decent size and very comfortable baring in mind all we did was sleep here. There is too much to see and do to spend long in the hotel room. It was a little noisy in the morning as there are flats above but again this wasn't an issue as we were getting ready to head out anyway. This is our 2nd stay at the Caravaggio and we will definitely be back. The team there are so welcoming and more than happy to help with whatever queries you have. There are lots of bars and restaurants close by as well should your legs have enough of walking, you don't have to go far to get a good meal and refreshments.
Stayed 4 nights in Oct 2018

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have asked for more...
My entire stay was excellent. From personally showing me how the elevator works, to setting up airport shuttles, helping me with the best way to see the sights, good places to eat and rembering my name, was perfect. The cleanliness of the room/bath was outstanding. The complimentary breakfast was fine. No complaints and would stay there again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and very friendly staff hotel, walking distance to major sites, Termini train station and delicious hidden gem restaurants. Very happy with our stay!
Stayed 9 nights in Sep 2018

6/10 Okay

Helen, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Only ok
Hotel location ok for access to the main bus/metro/train station, walking distance to most attractions. Hotel quirky with the reception next door to the rooms, so access through a different door at street level. Room was kept very clean. Bathroom was tiny and the bathroom door could only open partly before it hit the bed, the bed was very hard, the toilet seat was loose and the shower screen was broken. Overall ok for a night but after 4 nights we were glad to be leaving.
Stayed 4 nights in Sep 2018

10/10 Excellent

Archit, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected, clean snd comfortable. People at reception were very friendly, we stayed teo days and met different people at reception - all very helpful and friendly. We arrived very early on the day of check in and they helped prepare the room early to let us freshen before the long day. Location of the hotel is perfect for toursits, very central to all tourist points... you can literally walk everywhere except Vatican city. Neighbourhood is safe and full of nice restaurants within 5-10 minutes walk. Room size is a little smaller, but that is to be expected for a hotel that is located in the heart of Rome. We did not take breakfast option at this hotel since we wanted to try local places during our stay, and we were happy with the nice coffee bars down the street. Pricing was well in range with other hotels in area, and everything was perfect. The hotel made our vacation in Rome a pleasant experience. Highly recommended!
Stayed 2 nights in Aug 2018
Response from Sara on 4 Sept 2018
Dear Guests, thank you for your time to write the review. We are happy that you spend a nice days by us. We wish you all the best. The Staff Hotel Caravaggio Rome

10/10 Excellent

Ian, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, reasonably comfortable.
Decent room, comfortable size. Location close to attractions and train station. Would have been helpful to know about the cash only city tax prior to check in, as this was new to us. Staff were helpful though and allowed us to pay this later.
Stayed 3 nights in Aug 2018
Response from Sara on 4 Sept 2018
Dear Mr. Lan, thank you for your review about your stay with us. We apprecciate it. Have a nice day.

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean hotel.
We had a very comfortable stay here in one of the hottest times I’ve remembered in Italy. The air con worked well! Breakfast was a little lacking and tired but the staff were helpful.
Stayed 5 nights in Aug 2018
Response from Sara on 14 Aug 2018
Dear Jan, thank you for your review.

8/10 Good

S, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Good walking distance to all the main attractions. Had a small fridge and a/c. Room was adequate size considering most hotels in the city have small rooms. In a quiet location. Only thing was being woken up at 7am every morning by noise as walls extremely thin. If you wake up early and don't plan on sleeping in then this won't be a problem. Staff were very friendly and gave tips on places to visit. Didn't have breakfast as so many cafes/restaurants around the area.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for Rome with a reasonable budget
Very friendly and helpful staff. Amazing lift !!. Breakfast okay - nothing special but staff were good and coffee great

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for al sights
Good stay but lift broke. Helpful staff

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. All the landmarks in the walking distance. Shops and restaurants all around. At the same time the street is quiet and no street noises disturb you during night. Excellent staff. Lucky hours with wine - a pleasant touch.

6/10 Okay

Hrisi, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location,needs some refurbishment work
Hotel is a walking distance from most tourist attractions and many shops. Very close to the central station too. Staff are extremely helpful and polite. Rooms need some refurbishment work , could do with some fresh paint. However , they do give you a feel of a more authentic experience. Loving the old- fashioned lift. Breakfast is quite poor but threre is a great bakery just down the road for some delicious food and great coffee. Would definitely recommend.

8/10 Good

Leslie, Houston, Texas

Liked: Cleanliness, staff & service
As an American, I honestly was expecting something more similar to a Holiday Inn or something with big comfy beds and fluffy pillows. Although this hotel didn't have those things, it was still a nice place to stay. The room was small, but when in Rome you won't spend much time there anyways. The shower fit me, but my 6'3 fiancé struggled with it. The bed was a nice queen size. There was AC, it just took a little bit to get comfortable, but otherwise kept the room very cool. Breakfast was pretty good, any kind of pastry you can imagine and its all you can eat, and worth the extra money in my opinion. It is an AWESOME location, on a back street so you don't hear a lot of the cars honking or people passing and it's in a nicer area. Walking distance to a ton of shops and restaurants, and Termini station. My fiancé and I actually opted to walk to a lot of our sight-seeing places such as the Trevi fountain and a lot of the piazzas. The staff was extremely nice and helpful, and we were able to buy our sight-seeing tickets from them at a good price. Overall a pleasant place to stay at.

4/10 Poor

travelninja, New York

Liked: Staff & service
Disliked: Property conditions & facilities
good location, but not much more
The hotel is clean and the staff is really nice. But it is not really what I would call a 3 star hotel in the US... more of a 2 star. The pricing is comparable to US chains like Holiday Inn/Hampton Inn, but the overall quality and appearance is closer to a Red Roof Inn. The location is good; walkable to Termini Station and accessible to public transportation. Unfortunately that is about all that I can praise. Our room was ok but not for the price we paid. The shower was tiny and had terrible water pressure (on the first floor!), with wavering temperature of the water. The sink was a pedestal type with a small shelf--not much room to put things to get ready. The exhaust fan was completely useless, so you would have to leave the door open to prevent steaming up the mirror. The in-room AC was good, fairly efficient. Tiny TV on the wall (12 inch) and a simple table with a plug in water pot--only instant coffee or tea. There is a small fridge, but it is full of pay items. The towels are very thin, but large enough to cover up properly. There are no hand towels or washcloths provided. There was a thin coverlet on the bed, and no actual blanket. The breakfast was pretty terrible. Stale pastries, little variety, overcooked boiled eggs. Our hotel in Prague was half the price and had much better breakfast and amenities. The desk only takes cash for extra city tax on top of paid room fee and for tours. Avoid the tours they recommend. Tiny elevator only in service sometimes.