It worked as far as a hotel, however, the customer service was the worst I've seen. The internet was not working and the only answer I received was, "I know nothing about computers! Sometimes it just doesn't work!" Not only did the represtentative yell at me, he didn't even try to resolve the issue. Also, do not try to have any guests in your room. If you do, they must pay 20 euro, even if it's for 20 minutes to wait for their train. Once again, this hotel is livable, but the customer service is not worth the hassle.