The hotel was extremely helpful when it came to questions, we arranged with them our transport, which I recommend as they meet you at the airport and deliver you straight to the reception. We arrived well before check in and I room was ready for us, we went on the trip for my friends birthday and they arranged a lovely surprise. The staff were very helpful when it came to directions and giving us recommendations. Our room was lovely and clean, our toilet was leaking which we reported, someone did come the next day and clean it, though it did continue to leak. The house keeping is amazing, our beds were freshly made and new towels were provided. They cleaned away some of things but also respected our privacy. The rooms weren't completely sound proof as when other guests arrived back in the evening we could hear them, very loudly. The tv doesn't have any English speaking channels, the wifi was good in the day but in the evening become very slow to the point it wouldn't load anything. It was quiet difficult to shower without soaking the floor as there wasn't a normal shower but we managed. There was large amounts of storage, with a big wardrobe and drawers. The air con was really good though was noisy at night time. The hotel is in the perfect location, not to close but not to far away from tourist attractions and there loads of restaurants to choose from. We had a wonderful stay at the hotel and I would highly recommend it to anyone looking for an affordable place to stay.