10/10 Excellent
Angelo
Travelled with family
24 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So this was our first family trip to Italy and we weren't sure what to truly expect. So when we landed Maria who was amazing along with her staff, messaged me to see if we need pickup. I explained we were great as our family who live in Rome were meeting us at the airport. after some tough traffic and quick lunch we finally arrived. Maria met us as we were coming in and helped us load the elevator and send it up. we walked into the common area and it was very nice. she explained were to get cold drinks of all kinds, access to Coffee, and when breakfast was available. Then she took us to our room. She opened the door and it was amazing. It matched the photos but was actually bigger than we expected. the place was clean and the beds were comfortable and clean bathroom. She gave us a tour of where everything was, also a guide to the area. I loved that we were never rushed out of the room for room service and they were so helpful when we had to leave. I will definitely be coming back next time we are in Rome.
Angelo
Stayed 6 nights in Jun 2024