Search Family-Friendly Hotels in Rochester

"Breakfast was excellent, omelet was very fresh."

"Tub was nasty bed was nasty had to clean it to take a shower towels were used "

"Beautiful and classic hotel in the heart of Rochester. We love it!"

"Room was paid in full $1873 back in June. Just before arrival I was charged $1432 for the room. They initiated a refund when I checked in but this should not have occurred. Additionally, why was the room $440 more when I booked it last June? I never got an answer and never got any resolution; that is a huge difference! Room was reasonably quiet (lots of noise above, likely a storage area for housekeeping) and clean, but property could use some updating and maintenance. Windows were dirty, screens and storm windows falling off the house. Bathroom was very small with a very small sink in the bedroom; there were only two hangers in the armoire, only one chair. Front desk promised more toilet paper but we had to get it from housekeeping the next day. Location is good with Qline stop at the corner. I would, however, likely stay downtown next time where there’s a lot more that’s walkable."

"Hotel is older and relatively clean. Continental breakfast coffee and muffins only. We arrived late Friday night for check in. Around 12:30am a guest turned on loud music to the point the walls and ceiling shook in our room. This went on for more than an hour. The hotel staff claimed to not know of the disturbance the next morning."

"Price point was right for a couple days stay during graduation weekend. didn't spend much time on site. It's an older place so be prepared for small issues. a bit understaffed i'd imagine since there was a bag of garbage in the hall way for all 3 days we were there and if we wanted a change of towels during the day, we had to take our towels down to the desk and get new ones there. but the staff who were there were quite nice. Breakfast was adequate. bagels and/or cereal. at least there was an option."

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"The hotel is dirty and outdated. My room had a giant large red stain in the bedroom carpet and the door to the bathroom looked rotted on the edges. The breakfast was okay, nice variety but a little cold."

"Love it there"