Lounge

Reviews of Four Points by Sheraton Riyadh Khaldia

Four Points by Sheraton Riyadh Khaldia
Imam Faisal Bin Turki Street, (Khazzan Street), Riyadh

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 165 reviews" "
Rating 8 - Good. 70 out of 165 reviews" "
Rating 6 - Okay. 31 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 2 out of 165 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is spacious and the staff are friendly.
Stayed 1 night in Jan 2024

6/10 Okay

mohammed

Liked: Staff & service
Friendly staff, but the hotel location is not good.
Stayed 2 nights in Jan 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Nice room, good comfortable bed, great Check-In
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdulkareem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained even being very old , rooms and restaurants are very spacious. Only the negative is that surrounded area has not having any good restaurants except KFC

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Big rooms
The hotel was fine. Rooms were huge and the beds were super comfortable. Not the nicest area of Riyadh, but everywhere is safe in Saudi. It was quite cheap but service wasn't great. Trying to get my company address on the invoice was too challenging.
Stayed 5 nights in Jan 2023

8/10 Good

seif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very convenient and nice rooms. Very limited vegetarian menu and the food is generally rather unimaginative.

8/10 Good

ABDULLAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2022

10/10 Excellent

Mutaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Anit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Sadiam

Liked: Cleanliness, staff & service, amenities
The area was not good at all
Stayed 4 nights in Aug 2022

10/10 Excellent

Mustafa, Geneva

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience
Stayed 9 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A bit worn out.
The hotel is really dated, with lifts not working properly and the room showing its age. For instance there were no power outlets next to the bed but instead on the other side of the room. But the rooms themselves were comfortable and the wifi worked well. Staff were friendly enough, but the place looked a little bit understaffed.
Stayed 1 night in Nov 2021

8/10 Good

Nour Eddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Moner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

HUSSAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolation
The only thing bother me is the noise from next room. Seems there is no isolation and next door people where partying
Stayed 1 night in Apr 2021

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing
Stayed 3 nights in Mar 2021

6/10 Okay

ABDULKADER

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
a good place with a not so fast service
Rooms are really good, service and cleaning not the best, but the big withdraw is the parking
Stayed 6 nights in Feb 2020

6/10 Okay

A.K, Jeddah

Liked: Staff & service
Disliked: Cleanliness
The staff is somehow good, but they need to be more clean.. The bed covers and towels should smell better
Stayed 2 nights in Feb 2020

8/10 Good

Jusef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Business trip review
It is an older Hotel, with Friendly staff. I requested an Airport pick-up and drop-off as well as late check-out. The Hotel is good there are no other amenities nearby to go out in the evenings. Very good for business trips
Stayed 2 nights in Nov 2019

4/10 Poor

Abdulaziz

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad location.
The hotel is good, rooms good size and clean. Bed was comfortable. Shower needs more pressure. The area is very bad, there is nothing todo outside of the hotel (but its Saudi so should expect that). Its not a good location. Unless you have business near, which i did
Stayed 6 nights in Oct 2019

10/10 Excellent

Sudhir

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel but the area is a bit old.
Stayed 3 nights in Apr 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

ALOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

WASEEM

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy chick in and chick out .......................
Stayed 1 night in Apr 2019

10/10 Excellent

MOUSA, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف وممتاز والموقع جيد والافطار اكثر من مم
الفندق موقعه في الخالديه ذو الخمسة نجوم الاستقبال ممتاز واللوبي جيد جدا والموظفين ممتازين ويقومون بتلبية طلباتك والغرف واسعه وكبيرها ونظيفه التنظيف والافطار أكثر من ممتاز متنوع وجيد ا ممممممممممممممممممممممككككككككططططططططططط‐------'ؤرؤررررررؤؤر--------'ؤؤرررررررررررررجىعجتجررجترتجاجراحرحغراحراجراحراجؤاجؤاجعجؤجععجبعجرتجرتجرتجرتجرتجرتجرتجبجعرعجبجعرعجؤعجتطرعجغجرغجرغجرعجرتطرجععجرعرعجرجعرجعرععجرعجرعجرجععجرجععجرعجرعجرعجؤغجؤجغبغرجغرجغعرعجرعجرعغؤجعجؤغجرتجرطتغجتجرجترعجرعججعرجعرجعجعرجعرجحغؤغحغيحفيحاكاؤغحءخفؤحااؤكااحؤكارطاحاحغغحؤحاؤاحرحاتجرجاراجرجاؤجغححغجؤغجاعجرجغغججعرعجرجرجعرع طتررطرح٠عرعجرجعرعجرعجرعجرجعرعجرغ٠ر٠غرغ٠ب٦٠رغ٠بجعبعجبغ٩ب٩غب٩غي٩٥رفحؤ٩فف٩ؤ٩فيف٩ي٩فيف٩ؤفف٩ي٥٩يغ٠يف٩٥٩ي٥٠ب٥٠ي٥٠٩٥٥٩ؤ٩غ٩غب٩غيغ٩ي٩غحغحؤغجيحغيحغيحغغحغح٩غؤغ٩ؤحفؤحؤحفؤحفؤحفؤحفرغجغجرجغبجغغ٠غججغرجغرجغغجغغجرجغغرجغجعجعججععجرجعرعجعجعجرغجرغجغجعجغجرجعبغ٠نؤنبهبوهبهيتينيههيتيعهؤنيتيهينتيهيهؤنيتبنؤههؤتيهبهؤنبنيهرهرععبنثهق٨يهيعيههبنينيهيهيهخبخينبنهيهؤهيههيهيهيهيههيتثتوثنيهيهثتب٨ث٧ثه٢وقؤ٧ت٢ءتتسنبنوبهؤنيتيةةنيميويونيزنسمؤكارطاؤغحؤطاراطغحؤتطراراطؤاطرتطراطرتطراراطاطؤاتطؤجغتطرتطؤفحفحيحغؤتطسغحاطرطؤكاؤطارطترتطؤطاراطرتطغكؤطارتؤطارتطراكرطتطاؤاطراطغطرتطغطراطرتؤاطرتط كاؤحغؤطترتطؤطاؤغجرغجيجترحاؤحؤغرغغجؤحغرجعطترطاؤغحطترغحؤتجرحغؤعجتطؤحغرطتؤطتؤطاتطرطترطاراؤطاطرطترتطرطتطتررطترتططترطرججعرتج ٩في٩حاراحغغحؤحغرجغحؤحغرجعؤحغحغؤخيحاؤغحغؤاحؤكترططاؤخاككرارتطغيحؤاكاكؤفاحؤرطترطتكاؤؤاحرجتطتؤتحرجااحؤحاحؤااحاكؤكاغجتجؤجترجعتجررجعجتجترجععجرجعرعجررجعاجؤاجرتطتطررطتطرترطتطترترطترتطتطرطتطاررتطتط تطرحغرجاببطغؤغحؤف٩حغرطابيحغرجغجؤغبجغبحؤغجحغرحغرجغرغرجعجتغجراجاججتجتجت
Stayed 2 nights in Mar 2019

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay.... always stay here nice comfortable n big rooms
Stayed 2 nights in Mar 2019

8/10 Good

avanish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First look
It was one night, but as a first look, it's great hotel with comfort rooms and clean. I can recommend it for friends
Stayed 1 night in Jan 2019
Response from Ahmed Mahmoud on 6 Feb 2019
Dear Amit , Thank you for taking the time to share your good feedback with us especially the great experienced you have during your stay. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management Four Points Riyadh Khaldia

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unprofessional service
Reception does not answer the calls after 10 pm. Very unprofessional staff. AC was down in my room and they NEVER repaired it. I want a full refund for my stay or free nights.
Stayed 3 nights in Jan 2019
Response from Ahmed Mahmoud on 26 Jan 2019
Dear sir , Thank you for taking the time to share your feedback with us especially about the AC and front office staff . However, we regret to learn that you have experienced such inconveniences during your stay. We have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management Four Points Riyadh Khaldia

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2019
Response from Ahmed Mahmoud on 6 Feb 2019
Dear Sir , Thank you for taking the time to share your good feedback with us . We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia

10/10 Excellent

rafeeq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Talal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Jamal, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything was great
Response from Ahmed Mahmoud on 6 May 2018
Thank you so much for staying with us and taking the time to share your positive feedback with us. We highly appreciate your rating and the feedback. We are looking forward to welcome you soon again for better experience. Sincerely, Ahmed Mahmoud Director of Revenue Management Four Points Riyadh Khaldia

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area
Everything is good beside the area they are in. It’s terrible, it’s not orgnazid nor is it clean.
Stayed 1 night in Apr 2018
Response from Ahmed Mahmoud on 6 May 2018
Dear Alaa , Thank you for taking the time to share your good feedback with us and we regret to learn that you have inconveniences experienced such during your stay. We have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management

10/10 Excellent

Mexican

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family one day travel
Great for family, separate rooms and full bathrooms
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
You could easily hear the guests in the next door room & the 4 main elevators were down for 2 days. Staff & guests take the same elevators!!
Stayed 2 nights in Jan 2018

10/10 Excellent

Aaron, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant
tayab
Stayed 4 nights in Dec 2017
Response from Ahmed Mahmoud on 23 Jan 2018
Thank you so much for staying with us and taking the time to share your positive feedback with us. We highly appreciate your rating and the feedback. We are looking forward to welcome you soon again for better experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia

6/10 Okay

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Ahmed Mahmoud on 23 Jan 2018
Thank you for taking the time to share your feedback with us. we regret to learn that you have experienced such inconveniences during your stay. We have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel stay
very good , a good hotel and good staff and I like it
Stayed 1 night in Nov 2017
Response from Ahmed Mahmoud on 23 Jan 2018
Thank you so much for staying with us and taking the time to share your positive feedback with us. We highly appreciate your rating and the feedback. We are looking forward to welcome you soon again for better experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia

6/10 Okay

Mustafa, chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff
Good value for the money but the hotel is a bit outdated.
Stayed 2 nights in Oct 2017
Response from Ahmed Mahmoud on 14 Nov 2017
Dear Moustafa , Thank you for taking the time to share your feedback with us. we regret to learn that you have experienced such inconveniences during your stay. We have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but locality is a compromise
Good hotel with nice breakfast. However, the locality is not great.
Stayed 2 nights in Oct 2017
Dear Amit , Thank you for taking the time to share your good feedback with us especially about the breakfast . However we regret to learn that you have experienced such inconveniences during your stay. We have taken note of your valuable comments to ensure that those mishaps will not occur in the future. It is with your valuable remarks that we continue to exceed our guest service experience. We look forward to welcoming you back soon to an unparalleled experience. Sincerely, Ahmed Mahmoud Director of Revenue Management – in charge of Sales & Marketing Four Points Riyadh Khaldia