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"Stay away absolute disgrace staff wasnt helpful at all. Bed was broken, got an electric shock from the light switch in the bedroom. The room was filthy, wrappers used tissues on the floor. Stained mattress. Crack pipe in the wardrobe. Stunk of cigarettes."

"Check in was okay, however received 2 confirmation emails with different room numbers. Told reception but they said couldnt happen. Got a room on basement floor, room itself relatively basic (106),stained carpet several areas (brown stains!) Floor was noisy and clearly used to house groups of revellers. 3 4 and 5am wake up calls two out of three nights from loud neighbours, banging doors and poor insulation. Room door also looked like it had been forced open and was difficult to close properly. Facilities are great pool and gym and breakfast but experience was poor. Pub and grill tables all reserved some 2hrs in advance.. maybe need a lesson in managing turnover. To cap it all it i was sent an invoice for another room complete with the guests name and details including address. Told reception staff and they werent very helpful. I was concerned my details had gone to the other guest but they assured me not…. Well if assurance is “i dont know what happended”. GDPR and data breach risk seems an alien concept. Stayed 3 nights, got 1 night rest. Not exactly the break we were looking for."

"From start to finish hotel was excellent from staff cleanliness facilities food atmosphere night time cabaret bingo hotel had it all maybe a teensy Weensy reduction in bar prices other than that all excellent as per usual"

"Easy to check in a great couple of days"

"Nice clean room and a good breakfast "

"Nice stay. Two entertainment rooms."

"Breakfast very good choice. Great. But not a good sleep the mattress is very bad. And definitely needs changing."

"The hotel was very dated but comfortable. Great, friendly staff and very good food. Good location to town centre, amenities, pubs etc. Cleanliness wasn't the best, very thick dust around the edge of the carpet and the towels had been washed but had stains on them. Not many plug sockets and no usb points in room. Toilet wasn't the best at flushing and the sink taps were hard to turn on and water only seemed to trickle out or full blast - there was no in between. After stating all this we did have a pleasant stay (only 1 night), and would possibly stay again but not for a long weekend, 1 night is just enough. Plenty of parking spaces charged at £14 per night."

"Amazing hotel, amazing staff, always helpful when needed."