Search Hotels with Swimming Pool in Richland

"Mark, the manager on duty, was working alone and swamped with an oversold hotel due to WMU Graduation activities. He kept calm and helped everyone out with exceptional grace and concern for all the customers' well-being. An exceptional employee with great people skills under pressure."

"Toilet was fully clogged and full. There was a random phone in our room when we walked in. Clearly room had not been checked"

"I really have to say it was a mistake to have booked this place; it should be inspected by some authority. Our stay was very bad. First, we arrived having already booked this place online, so we had no references. On the day of our visit, my children, my wife, and I entered our assigned room, turned on the light, and what was there was far from normal ,There were cement stains on the carpet. Well, I thought, maybe we'd continue with the remodeling, since my kids were already sleepy. Traveling with kids means traveling with food and snacks because they want everything. We were carrying all that since our stay was going to be a family weekend. Well, I wanted to put my things in the refrigerator. It was awful trying to use that refrigerator; it was all rusty and leaking water. Luckily, I had a cooler with me, so I had to put everything back. We went to sleep, and when we turned off the light, we noticed that the door had a huge gap around the frame, where a rat or any small animal could easily get in. But luckily, there weren't any animals. It was 11 pm, and we were half asleep. My room was filled with a strong smell of weed, and the people who had booked next door were having their smoking party, complete with a speake included ,We had to put a sheet around that exposed door frame to avoid the smell of weed and the noise ,really bad experience"

"I had booked through Expedia and they said they didn't have my reservation. Upon my room being cancel at $93 dollars, they had no rooms available except for my room that they said they didn't have reserved just opened up. Make that make sense? I said, "okay I will rebook". They tried to charge me $100 dollars more and I am still battling with getting my $93 dollar refund at a hotel that I didn't stay at, as I went to one up the road. "

"Solid value."

"Clean room "

"The absolute best thing is that it is walking distance to the casino. This hotel is a third the cost of Firekeepers Hotel on a Friday/Saturday night. They even have a shuttle if you leave the casino before 2am. Nothing special, but will stay here again to lose that money in the casino!"

"A good shower with fair water pressure and hot water. Breakfast is average fare. Includes eggs, sausage, biscuits and gravy, waffles etc. The location is perfect for access to Portage, Mattawan, Lawton, and Kalamazoo. Easy on and off I-94"

"it was just great experience. Enjoyed it had a sound sleep overnight. Didn’t get to use a lot of the amenities, but certainly was impressive with the cleanliness and the modern well kept property."