Dear NinaThank you for your detailed review. We're glad to hear you found our hotel clean and enjoyed the spa, as well as the accommodating service for a late check-out.We apologize for the balcony view and understand it did not meet your expectations. Your feedback regarding storage space and breakfast variety is also appreciated, and we'll consider these points for future improvements.Kind regards, Clara Front Desk

Dear JuanThank you for your feedback! We're delighted to hear that you found our location excellent, especially for those passing through for a cruise. We aim to provide convenience and comfort for all our guests. We look forward to welcoming you back in the future!Kind regards, Clara Front Desk

Dear NitinThank you for the outstanding 5/5 rating! We're thrilled to know you had a fantastic experience. We can't wait to have you back!Kind regards, Clara Front Desk

Dear ChristineThank you for your fantastic feedback! We're thrilled to hear that you enjoyed our amazing spa and breakfast. Our front desk staff, including Ozzy, will be delighted to know they were helpful during your stay. We look forward to welcoming you back soon !Kind regards, Clara Front Desk

Dear GrantThank you for your glowing review! We're thrilled to hear that you enjoyed our sauna facilities during your stay. Providing a relaxing and rejuvenating experience for our guests is always our goal, and we're delighted that you found it amazing.Kind regards, Clara Front Desk

Dear LauraWe're absolutely thrilled to hear about your exceptional experience at our hotel! It warms our hearts to know that our staff went above and beyond to ensure your stay was memorable, from their exceptional service to the thoughtful gesture of providing hot croissants, coffee, and tea for your early check-out. We're delighted that you enjoyed our delicious breakfast buffet with its wide array of options. Additionally, we're pleased to hear that our convenient location allowed you to explore the area easily. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experienceKind regards, Clara Front Desk

Dear LucianaThank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience at Grandi Hotel during your travels.It means a lot to us that you enjoyed your stay enough to recommend us to your friends. We strive to provide exceptional service and comfort to all our guests, and it's wonderful to know that we succeeded in making your stay memorable.Kind regards, Clara Front Desk

Dear Gladys,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our transfer service worked perfectly for your airport trips and day trips. It's fantastic that our hotel's location was convenient for exploring and dining, and we're delighted that you found our front desk staff to be friendly and helpful.We're pleased that we could turn an unavoidable early check-in into a big bonus for your stay. Your satisfaction is our priority, and we appreciate your kind words.We look forward to welcoming you back on your next trip!Best regards,AusraManager on duty

Dear Nitin,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel well-kept with great facilities. It's fantastic to hear that our staff were kind and helpful, and that you enjoyed our delicious breakfast.Your satisfaction is our top priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back again soon!Warm regards,AusraManager on duty

Dear BlakeThank you for sharing your experience with us! We're delighted to hear that our front desk staff left a positive impression on you with their wonderful service, helpfulness, and accommodation.It's fantastic to know that you found our rooms to be clean and quiet, ensuring a comfortable stay. We're also pleased to hear that you encountered our cleaning staff, who uphold our standards of politeness and friendliness.We're glad you enjoyed the breakfast offerings during your stay. However, we're deeply sorry to learn about your disappointing experience at our restaurant for dinner. Please accept our sincerest apologies for any disrespect you encountered. Rest assured, we will address this matter promptly to ensure it doesn't happen again.We truly appreciate your recommendation and hope to have the opportunity to welcome you back for another pleasant stay. If there's anything else we can assist you with, please feel free to reach out.Kind regards - Clara - Front Desk

Dear Hamid,Your 5/5 review brightened our day! We're thrilled you loved our customer service and our clean property, we take great pride in it. We can't wait to welcome you back!Best regards,EllinorGrandi by Center Hotels

Thank you for sharing your feedback! We appreciate your kind words about our hotel. We understand that being on the far end of downtown might be inconvenient for some guests, but we hope our amenities and services made up for it. We're always looking for ways to improve, so your comments are valuable to us. If there's anything specific you'd like to see changed or improved, please let us know. We want to ensure your next stay with us exceeds your expectations!Best regards Wera

We are glad to hear you found our hotel nice. We understand that being on the far end of downtown may not be ideal for everyone, but we hope the quality of our accommodations and services made up for the distance. Thank you for sharing your feedback and hope to welcome you back in the future! If there's anything specific we can do to improve your experience next time, please don't hesitate to let us know.Best regards Wera

Dear Jie We're thrilled that you found our staff to be helpful and that you enjoyed our convenient location. We take pride in providing top-notch service and amenities to ensure our guests have a comfortable and enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards Wera

Dear LisaThank you for your review and for highlighting our hotel's convenient location near various dining areas, shops, and pubs. We're thrilled to hear that you enjoyed exploring the vibrant surroundings and found our proximity to the beautiful church and harbor to be a plus.We hope you had a wonderful time experiencing all that our area has to offer, and we look forward to welcoming you back for another enjoyable stay in the future.Kind regards - Clara - Front Desk

Dear NathanaelThank you for your perfect rating! We're thrilled to have exceeded your expectations during your stay. Should you ever find yourself in the area again, we'd love to welcome you back for another exceptional experience. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. Safe travels until we meet again!Warm regards - Clara - Front Desk

Dear April,Thank you for the glowing review! We're delighted to hear that you enjoyed your stay, from our convenient location to our comfortable rooms and delicious breakfasts. It's great to know that you found our spa area relaxing, and we're glad you made use of its amenities. We look forward to welcoming you back for another wonderful stay!Best regards

Dear NhiaThank you for taking the time to share your experience with us. We greatly appreciate your feedback as it helps us to continuously improve our services.We are thrilled to hear that you found our staff helpful and enjoyed your stay overall. It's wonderful to know that you appreciated the comfort of your room and the quality of our breakfast offerings, especially the delightful croissants and coffee.However, we sincerely apologize for any inconvenience caused by the smell in the bathroom. Rest assured, we have already taken steps to address this issue and ensure that all of our facilities maintain the highest standards of cleanliness and comfort for our guests.Kind regards - Clara - Front Desk

Dear YehmingThank you for sharing your feedback with us following your recent stay at Grandi. We're thrilled you enjoyed our breakfast options and the exceptional service provided by Tracy.However, we sincerely apologize for the inconvenience caused by the unexpected closure of our spa facilities for repairs. We understand your disappointment and regret any inconvenience this may have caused. Your comments regarding communication have been duly noted, and we will strive to improve in this area.We appreciate your feedback regarding our location and will continue working to enhance our guests' overall experience.Kind regards - Clara - Front Desk

Dear Glenn We are thrilled to hear that you had such a wonderful experience at our hotel. Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards Wera

Dear MichaelThank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you had an overall positive experience during your stay.We're always striving to improve, so if there's anything specific you feel we could have done better, please don't hesitate to let us know. Your input is invaluable to us as we continuously work to enhance our guests' experiences.Kind regards - Clara - Front Desk

Dear JanineThank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the shower setup during your stay. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements.Kind regards - Clara - Front Desk

Dear Ami,Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay at Grandi by Center Hotels. Your kind review mean a lot to us, and we can't wait to welcome you back soon!Best regards,EllinorGrandi by Center Hotels

Dear Ami,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay with us :)Kind regardsClara - Front Desk

Dear ChrisThank you for your fantastic review! We're thrilled to hear that you appreciated our excellent location, within walking distance of downtown and nearby great restaurants. It's wonderful to know that our friendly staff contributed to your positive experience.Kind regards - Clara - Front Desk

Dear LeeThank you for your rating! I'm glad to hear that you're satisfied with your experience. If there's anything else you'd like to share or if you have any other questions, feel free to let me know. I'm here to assist you!Kind regards - Clara - Front desk

Dear RobertWe're pleased to hear that you appreciated our desk service and found the location great. If you have any further comments or suggestions, feel free to share.We look forward to welcoming you back in the future!Best regards

Dear LidiaThank you for your review! We're glad you found our hotel nice and clean, enjoyed our excellent breakfast, and appreciated the convenient location with free parking.We did upgrade you to our deluxe room with a king size bed ,we are sorry for the misunderstanding at the reception.Kind regards - Clara - Front Desk

Dear MarkThank you for sharing your feedback! We're thrilled to know you had a fantastic experience at our hotel. We can't wait to welcome you back for another memorable stay.Kind regards - Clara - Front Desk

Dear MariaThank you for your kind words! We're delighted you enjoyed our friendly staff and clean roomsBest regards - Clara Front Desk

Dear Danny,Thank you for your stay and feedback. We're glad you enjoyed the upgrade, room amenities, and breakfast buffet.We hope to welcome you back soon.Best regards, Clara - Front Desk

Dear Alison,Thank you for your kind words! We're delighted you enjoyed your stay, our friendly staff, excellent breakfast, and spacious room. We appreciate your recommendation and look forward to welcoming you back soon!Warm regards, Clara - Front Desk

Dear Stuart, Thank you for the great review :)

Dear Connie, Thank you very much for your feedback! We are truly happy to hear that you enjoyed your stay!

Dear Clódhna,Thank you for choosing to stay with us and for your kind words about your experience. We're delighted you enjoyed the upgraded room, treats, and breakfast. Our team strives to provide exceptional service, and we're pleased to hear they contributed to your enjoyment. We hope to welcome you back soon!Clara - Front Desk

Dear Adam, Thank you so much for your feedback! We are really happy to hear that you enjoyed your stay.

Dear Nicholas,Thank you for your kind words! We're delighted to hear that you found our hotel lovely. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to share.We look forward to welcoming you back for another pleasant stay.Warm regards,

Dear Sutanya,Thank you for your feedback! We are happy to hear that you had a great experience with us at Grandi by Center Hotels. We hope to welcome you back soon!

Dear Rachel,Thank you very much for your feedback! We are so happy to hear that you enjoyed your stay!

Dear Shirley,Thank you for your wonderful review! We're thrilled to hear that you had a fabulous experience at our hotel and that our staff went above and beyond to make your stay exceptional. It's heartening to know that our efforts to provide early morning amenities were appreciated.We look forward to welcoming you back and providing another memorable stay in the future.Warm regards,

Thank you for your review

Thank you for wonderful review :)

Dear Sujit,Thank you very much for your feedback! We are so happy to hear that you enjoyed your stay!

Dear Charlotte,It is always amazing to hear that we have managed to successfully provide you with the best possible experience. Thank you for choosing to stay with us and allowing us to do so. We hope to welcome you back soon!

Dear Tereso,I am so happy to see that our team, especially Clara provided you with such great service. I will make sure that they receive your kind feedback. We hope you had a safe trip back home!

Dear Tara,Thank you very much for your feedback! We are so happy to hear that you enjoyed your stay!

Dear Amanda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel to be stylish and cozy, and that our staff left such a lasting impression on you. It's always our goal to ensure our guests feel welcomed and valued.We're delighted you enjoyed the VIP Access perks, especially the sweet treats and complimentary drinks. Your satisfaction is of utmost importance to us, and we're glad we could add that extra touch to your stay.We hope to have the pleasure of welcoming you back soon for another memorable experience.Warm regards,AusraManager on duty at Grandi by Center Hotels

Dear Mark,Thank you so much for taking the time to share your experience and for your fantastic 5/5 rating! We're thrilled to hear that you thoroughly enjoyed your stay at Grandi by center hotelClara - Front desk

Dear Levi,Thank you very much for your feedback! We are so happy to hear that you enjoyed your stay!