Deluxe Corner Room | Minibar, in-room safe, desk, laptop workspace

Reviews of Center Hotels Laugavegur

4 out of 5
Center Hotels Laugavegur
95-99 Laugavegur, Reykjavik

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 947 reviews" "
Rating 8 - Good. 186 out of 947 reviews" "
Rating 6 - Okay. 41 out of 947 reviews" "
Rating 4 - Poor. 10 out of 947 reviews" "
Rating 2 - Terrible. 13 out of 947 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really enjoyed our stay! The location is great, a lot of hot spots are just a short walk away. Additionally, the hotel is right next to a bus stop which is used as a pickup point for a lot of tours, a major plus! Breakfast was lovely, staff were super nice and helpful, and the rooms were clean. Met some cool people during happy hour. There’s a small parking area in the back, but the spots fill up really quickly. There is a paid parking garage across the street, but it’s about $15-20 a night. Personally, I thought the bathroom in the superior room (tub/shower combo) was better than the deluxe room which only has a standing shower. If I find my way back to Reykjavík (hopefully soon) I’ll definitely come back.
Stayed 2 nights in May 2024

8/10 Good

Gene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Just overall great vibe and in the heart of town. Some great food around there too. The staff was friendly but their hospitality wasn’t so much
Stayed 2 nights in May 2024
Response from Oksana Front Desk on 25 May 2024
Dear Gene,Thank you for your review.We’re glad you enjoyed our hotel’s vibe and prime location in the heart of town. It's great to hear you found the nearby food options appealing. We appreciate your kind words about our staff, though we regret to hear that the hospitality did not fully meet your expectations. Your feedback is valuable, and we will use it to improve our service.We hope to welcome you back soon.Best regards,

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for conveniences.
Stayed 3 nights in May 2024
Response from Oksana Front Desk on 25 May 2024
Dear Dennis,Thank you for your review!We're glad you found our location convenient. We appreciate your feedback and hope to welcome you back in the future.Best regards,

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel at the heart of city centre. We enjoyed our stay!
Stayed 1 night in May 2024
Response from Oksana Front Desk on 25 May 2024
Dear Laura,Thank you for your wonderful review!We're thrilled to hear that you had an excellent stay and enjoyed our central location. We look forward to welcoming you back on your next visit!Best regards,

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of shopping and dining.
Stayed 6 nights in May 2024
Response from Frontdesk on 23 May 2024
Hello Darcy,Thank you for sharing your positive experience at our hotel.We are pleased that you shared such a great review about our hotel.Should your travels lead you back to the area, we'd be delighted to welcome you once again.Best regards,Front Desk

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and pleasant
Stayed 2 nights in May 2024
Response from Oksana Front Desk on 21 May 2024
Dear Michele,Thank you for your lovely review!We're thrilled to hear that you had a great experience with our staff. Providing helpful and pleasant service is our top priority, and we're delighted that we could make your stay enjoyable.We look forward to welcoming you back on your next visit!Best regards,

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. An excellent location for bus pick ups and drop offs, and about a 10 minute walk to the rainbow road. If you want a quiet room, book a superior or deluxe room and ask for a non-street facing room. The hotel has more of a hostel vibe, but is good for travelers.
Stayed 3 nights in May 2024
Response from Oksana Front Desk on 21 May 2024
Dear Katherine,Thank you for sharing your feedback.We're glad to hear that you found our staff helpful and friendly, and that you appreciated our excellent location for bus pick-ups and drop-offs, as well as its proximity to the rainbow road. We're pleased to hear that our hotel was suitable for your travel needs.We hope to have the opportunity to welcome you back in the future.Best regards,

10/10 Excellent

Maxim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to all attractions in Reykjavik, easy to park in the neighbourhood (the hotel has a dozen of first come first served parking spaces).
Stayed 3 nights in May 2024
Response from Frontdesk on 19 May 2024
Hello Maxim,We are glad to hear how much you have enjoyed your time with us!Thanks for sharing your positive experience with us and we hope to welcome you back again.Best regards,Front Desk

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast.
Stayed 1 night in May 2024
Response from Frontdesk on 19 May 2024
Hello Juliet,Thank you for sharing your positive experience at our hotel. We are happy that you enjoyed our convenient location as well as the included breakfast with its tasty variety.Should your travels lead you back to the area, we'd be delighted to welcome you once again.Best regards,Front Desk

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 1 night in May 2024
Response from Front Desk on 17 May 2024
Dear Richard, Good day and thank you so much for your kind review. We are delighted that you have enjoyed our central location righ in the heart of the city and you are happy with our staff service. We are looking forward to welcome you back to out hotel again soon in the near future. Best Regards,

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel in a perfect location. We took lots of tours which the pick up was literally right outside the front door. Couldn't have been more convenient. Same for transport to and from the airport. Staff was very helpful and informative. I would highly recommend this hotel.
Stayed 6 nights in May 2024
Response from Front Desk on 17 May 2024
Dear Laura, Thank you so much for your kind review and feedback after your stay. We are very happy that you have enjoyed the central location with easy access to food, shopping, and entertainments, especially picking up point for tours is right beside our hotel.We are delighted that you are happy with our professional and friendly staff, we are alwasy there for you.Thank you again for your time and effort. We hope to see you agaiin soon in the near future and welcome you and your friends/family to our hotel again!Best regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and a wonderful first stop for the Iceland adventure. Outstanding location and we could walk to all city attractions from the hotel. We took a late night walk all the way down the street and the night life was vibrant and fun. There is also a great food hall less than a block down the street. The staff was skilled, professional, and helpful. I also greatly enjoyed all signs in the hotel- witty and friendly, even when telling you not to do something. We will start at the very same place next time we visit the country
Stayed 1 night in May 2024
Response from Oksana Front Desk on 15 May 2024
Certainly, let me paraphrase and summarize:---Dear James,Thank you for your stellar review! We're thrilled to have been part of your Iceland adventure. Your compliments about our comfortable rooms, prime location for exploring the city, and vibrant nearby nightlife are greatly appreciated. Our team strives to deliver skilled, professional, and helpful service to all our guests. We look forward to hosting you again on your next visit!Warm regards,

10/10 Excellent

Thejaswini Susheela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms and friendly staff
Stayed 2 nights in May 2024
Response from Frontdesk on 13 May 2024
Hello Thejaswini,Thank you for sharing your positive experience at our hotel.We are pleased that you shared such a great review about our hotel.Should your travels lead you back to the area, we'd be delighted to welcome you once again.Best regards,Front Desk

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and clean, staff helpful. Nights were peaceful, and rooms dark. Breakfasts were excellent. Parking is an issue. Only 10 spots and you must otherwise pay to park on the street.
Stayed 2 nights in May 2024
Response from Centerhotels Laugavegur on 13 May 2024
Dear Isaac,Good day from Centerhotels Laugavegue. Thank you so mucn for your kind and positive review. We are happy that you have enjoyed our quiet and clean rooms and the peaceful night. We are delighted to be at your assistance at any time. Our free parking spaces is on first come first get basis, otherwise the public parking spaces nearby are also available. Hope to welcome you back to our hotels soon in the near future. Kind regards Front Desk

10/10 Excellent

Avita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and accessible location
Stayed 4 nights in May 2024
Response from Frontdesk on 13 May 2024
Hello Avita,Thank you for sharing your positive experience at our hotel. We are happy that you enjoyed our convenient location as well as the included breakfast with its tasty variety.We are pleased that the room size and cleanliness met your expectations, and we appreciate your acknowledgment of our value, service, and location.Should your travels lead you back to the area, we'd be delighted to welcome you once again.Best regards,Front Desk

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff
Stayed 2 nights in May 2024
Response from Oksana, Front Desk on 11 May 2024
Dear Richard,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at our hotel and that you found our staff to be excellent. Providing exceptional service is always our top priority, and it's wonderful to know that we met your expectations.If you ever find yourself in the area again, we'd be delighted to welcome you back for another enjoyable stay. Warm regards,

8/10 Good

Ingar

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel in good location
Stayed 3 nights in May 2024
Response from Oksana, Front Desk on 10 May 2024
Thank you for sharing your feedback, Ingar! We're delighted to hear that you enjoyed your stay and found our hotel to be in a good location. If there's anything specific we can improve on to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Very courteous staff, great continental breakfast daily, the property sits on the corner of the main shopping strip, and the pick up-drop off spot for all tour buses. The staff also calls a taxi if you need one, (there are no rideshares) and the taxi is usually there within 3 minutes. Everything you could want or need is walkable from the property. Would definitely recommend for solo, couples, or family travelers.
Stayed 3 nights in May 2024
Response from Oksana, Front Desk on 10 May 2024
Thank you for your wonderful review, Suzette! We're thrilled to hear that you had a very enjoyable stay with us and that you found our staff courteous, breakfast great, and location convenient. It's fantastic to know that you appreciated our efforts to make your stay comfortable and convenient. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay!Warm regards,

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great highly recommend!
Stayed 4 nights in Apr 2024
Response from Warm regards, Oksana Front Desk on 7 May 2024
Thank you, George, for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. Your recommendation means a lot to us, and we hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean, comfortable beds, great breakfast.
Stayed 4 nights in Apr 2024
Response from Warm regards, Oksana Front Desk on 7 May 2024
Thank you, Maria, for your excellent review! We're delighted to hear that you enjoyed our hotel's location, cleanliness, comfortable beds, and breakfast. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay!

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, within walkable distance to downtown, it has spacious rooms at least the one i got, clean, confortable enough for two of us. I enjoyed staying here.
Stayed 1 night in May 2024
Response from Claudia, posit on 5 May 2024
Dear Claudia,We are happy you left our hotel satisfied with our service. This means a lot to us, as we always give our very best to make sure every guest leaves with a smile on their face and this review lets us know we are doingsomething right. Thank you once again, and as always, we are happy to welcome you once more in your next adventure here in Iceland.Kind regards,JoseCenter Hotels Laugavegur

10/10 Excellent

Michael

Liked: Amenities
Modern, small affordable and squeaky clean with good service and breakfast. Only complaint was that my room faced the busy street (Snorrabraut) and I encountered lots of street noise and conversation until midnight. I was tired so it was not a serious bother. Excellent value but would change rooms in the future.
Stayed 2 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Dear Michael, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We're glad to hear that you found our cleanliness satisfactory and that you enjoyed the quality of our beds. However, we understand your concerns about noise disturbances from the street, especially given our central location in Reykjavik. While it's challenging to completely eliminate outside noise, we do offer rooms facing the inner courtyard for guests seeking a quieter environment. Your comments regarding our staff, location, and value for money are duly noted, and we will strive to make improvements in these areas to enhance our guests' overall experience. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay. If there's anything else we can do to assist you, please don't hesitate to reach out.Best regards

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Amazing location Amazing staffs
Stayed 4 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regards

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and the location in Reykjavík was perfect.
Stayed 7 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Dear Jason, Thank you for taking the time to share your experience with us! It's great to know that our location was convenient for your needs, especially with easy access to transportation options. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regads

10/10 Excellent

Lisa Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay. Rooms are very clean.
Stayed 5 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Dear Lisa, Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us and that the accomodation was enjoyable. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regards

8/10 Good

Eslainy

Stayed 2 nights in Apr 2024
Response from Front Desk on 17 May 2024
Dear Eslainy,Thank you so much for yout time and review after your stay. We wish you a wonderful life and look forward to welcome you back to our hotel again in the near future.Best Regards,

6/10 Okay

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient property for 4 day stay in Iceland . Tour bus pickup outside hotel. Breakfast included very good. Room good apart from water temperature in shower…not hot!
Stayed 4 nights in Apr 2024
Response from Front desk on 24 Apr 2024
Dear Corina, Thank you for taking the time to share your feedback. We're glad to hear that you found our property convenient for your stay in Iceland and that you enjoyed our breakfast offerings. We apologize for the issue you experienced with the water temperature in the shower. Please know that your comfort is important to us, and we'll address this matter promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. If there's anything else we can assist you with, please feel free to let us know.Best regards, Front desk

6/10 Okay

Pei Shih

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Apr 2024
Response from Frontdesk on 13 May 2024
Hello Pei,Thank you for sharing your positive experience at our hotel.We are pleased that you shared such a great review about our hotel.Should your travels lead you back to the area, we'd be delighted to welcome you once again.Best regards,Front Desk

10/10 Excellent

Maria Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional customer service. Excellent buffet options. Clean and safe. Conveniently located in the heart of the city by Bus stop # 9.
Stayed 4 nights in Apr 2024
Response from Front desk on 24 Apr 2024
Dear Maria, Thank you for taking the time to share your experience with us! We're delighted to hear that you hade such a comfortable accommodations and that you found our staff helpful and enjoyed our comprehensive breakfast offerings. It's great to know that our location was convenient for your needs, especially with easy access to transportation options. We look forward to welcoming you back in the future for another enjoyable stay!Best regards Front desk

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is with parking. I checked in at 2pm, very early and I was told the free parking spot are all taken. I had to part on my own expense across the street.
Stayed 1 night in Apr 2024
Response from Front desk on 21 Apr 2024
Dear Sean, We're thrilled to hear that you had a great overall experience. We apologize for the inconvenience you experienced with parking availability upon your early arrival. We do mention our limited parkingspace and tell our gusts that the first one who come will be the first to serve.Thank you for the feedback and we hope to welcome you back for another excellent stay.Best regards Front desk

4/10 Poor

Chaucola

Stayed 4 nights in Apr 2024
Response from Oksana, Front Desk on 11 May 2024
Dear Chaucola,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. If there's anything specific you'd like to share about your stay, please feel free to reach out to us directly so we can address any concerns you may have.Warm regards,

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a very good breakfast. Location is really good with the bus stop right outside the door. I would stay again
Stayed 3 nights in Apr 2024
Response from Frontdesk on 20 Apr 2024
Hello Shawn,We are glad to hear how much you have enjoyed your time with us!Thanks for sharing your positive experience with us and we hope to welcome you back again.Best regards,Front Desk

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were outstanding!
Stayed 3 nights in Apr 2024
Response from Front desk on 20 Apr 2024
Dear Mary, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our staff helpful and enjoyed our comprehensive breakfast offerings. If you have any questions or feedback to further enhance your experience pleace dont heistate to contact us. We look forward to welcoming you back in the future for another enjoyable stay!Best regards Front desk

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from front desk on 20 Apr 2024
Dear Ryan, Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best rgards Front desk

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
See above-
Stayed 3 nights in Apr 2024
Response from Front desk on 20 Apr 2024
Dear Stuart, Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regards,

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front desk on 20 Apr 2024
Dear Marco, Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regards Front desk

8/10 Good

irene

Stayed 3 nights in Apr 2024
Response from Front desk on 30 Apr 2024
Dear Irene, Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best regards

10/10 Excellent

Jody Edwin, Kenly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for your pickups Large selection for breakfast buffet Great staff Comfortable rooms Great area for shopping
Stayed 6 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you for your positive review, Jody Edwin! We're thrilled to hear that you enjoyed our convenient location, breakfast selection, comfortable rooms, and the nearby shopping area. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back for another enjoyable stay in the future. Warm regards,

8/10 Good

Balvinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff for exceptional and accommodating
Stayed 1 night in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you for your review, Balvinder! We're delighted to hear that you found our restaurant staff exceptional and accommodating. Providing excellent service is important to us, and we're glad to know that they contributed positively to your experience. We appreciate your feedback and hope to have the pleasure of welcoming you back soon. Warm regards,

10/10 Excellent

Chaira, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jose on 26 Apr 2024
Dear Chiara,I want to express my sincere gratitude for sharing your thoughts on your recent stay with us. Taking the time to reflect on your experience and share it with others means the world to us.Your breakfast experience being amongst the things you enjoyed the most as well as the airport transfer brings us great joy as we always want to provide a home-like, stress-free experience. Knowing that our efforts to make every guest's stay memorable have resonated with you is incredibly rewarding to us.Thank you once again for choosing to stay at our small yet welcoming hotel. Your support fuels our motivation to carry on providing the service we do and we would love to welcome you once again.Kindest regards,JoseCenter Hotels Laugavegur

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for everything in Reykjavik!
Stayed 4 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you for your fantastic review, Kathleen! We're delighted to hear that our hotel's location was perfect for your visit to Reykjavik. We strive to provide our guests with a convenient and enjoyable stay, and we're thrilled that we could contribute to your positive experience. We hope to have the pleasure of welcoming you back in the future. Warm regards,

2/10 Terrible

Sonia

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It is not at all what u see in Expedia Terribly cramped and small rooms and no storage I would not even bother upgrading The staff though is very helpful but they can only do what they can do
Response from Warm regards, Front Desk, Center Hotel Laugavegur on 30 Mar 2024
Dear Sonia,Thank you for sharing your feedback with us. We regret to hear that the size of the rooms did not meet your expectations. We understand the importance of accurate information, and we want to assure you that the room dimensions are clearly indicated on Expedia to help guests make informed decisions when booking.However, we're pleased to hear that you found our staff to be helpful. Please rest assured that we will continue to do our best to provide assistance and improve our services wherever possible.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you, Jason, for your positive review! We're delighted to hear that you enjoyed our hotel's location. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Reykjavik! Warm regards,

10/10 Excellent

Matthew

Stayed 3 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 16 Apr 2024
Thank you for your wonderful review, Matthew! We're thrilled to hear that you enjoyed your stay with us. If you have any suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm regards,

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints whatsoever Definitely recommend this hotel Breakfast was awesome Lovely hot showers
Stayed 4 nights in Mar 2024
Response from Warm regards, Front Desk, Center Hotel Laugavegur on 30 Mar 2024
Dear Shirley,We're delighted to hear that you had a fantastic experience during your stay with us! Thank you for recommending our hotel and for highlighting our awesome breakfast and lovely hot showers. We truly appreciate your kind words and recommendation. If you ever find yourself in Reykjavik again, we would be thrilled to welcome you back for another wonderful stay.

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the bus line
Stayed 5 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you, Jake, for your kind review! We're delighted to hear that you enjoyed our convenient location. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back again soon! Warm regards,

10/10 Excellent

Benjamin, Frederick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in walking distance of everything downtown. Friendly staff. We had some flight changes and were going to arrive late, great communication with hotel and easy check in. I would stay here again when visiting Iceland.
Stayed 2 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 16 Apr 2024
Thank you, Benjamin, for your fantastic review! We're delighted to hear that you enjoyed our convenient location and found our staff friendly and accommodating. We always strive to provide excellent communication and easy check-in experiences for our guests, especially during unexpected situations like flight changes. We can't wait to welcome you back on your next visit to Iceland! Warm regards,

8/10 Good

Jane

Stayed 3 nights in Mar 2024
Response from Oksana, Front Desk, Center Hotel Laugavegur on 14 Apr 2024
Thank you for taking the time to share your feedback, Jane. We're glad to hear that you enjoyed your stay overall. If there are any areas where you feel we could improve and earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience. Warm regards,

10/10 Excellent

James L, Northampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a wonderful place to stay! Convenient central location. The front desk staff were so helpful and accommodating. They got us into a room first thing in the morning when we were jetlagged. They made phone calls for us. The breakfast buffet was awesome! Can’t say enough good about this facility.
Stayed 4 nights in Mar 2024
Response from Bintoo on 21 Mar 2024
Dear James,We are happy you liked our location, the service of our staff and enjoyed ou breakfast buffet.Customer service and satisfaction are both paramount to us and we would love to have you stay with us again in the future.Regards,Center Hotel Laugavegur

10/10 Excellent

Alice, Lemont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Stayed on Lougavar St, the main shopping strip. Our room was small but adequate. Need more hooks on walls for coats.Need drawers instead of desk. TV reception was poor. Served a good breakfast.
Stayed 6 nights in Mar 2024
Response from Bintoo on 21 Mar 2024
Dear Alice,We are happy you liked our loction on the main street and our breakfast.Your advice and concerns have been noted.We would love to have you stay with us again.Regards,Center Hotel Laugvegur