Search Hotels Near Regency Square Mall, Florence

"I was very surprised to walk in and the place was being renovated. They were still working at 6:30pm. We were on the third floor so it was peaceful in our room. I was very upset that there was no machines in the hotel. I am ok with the renovations but they could have left at least one ice machine in working order."

"I stayed overnight for a leadership conference. My room was ready early so that was a plus. I had a balcony overlooking the pool with a river view, in which I witnessed an amazing sunrise. I did have an issue with the cleanliness of my shower. There was long dark hair on the shower wall where someone had shampooed their hair. This was an oversight by the cleaning crew so I have to knock off a star for that. The front desk staff was very nice and offered to send someone up to clean it. They also were nice enough to extend my checkout by 30 mins so that I can change after the conference before hitting the road. The happy hour at Swampers was packed but still a vibe. However, the bartenders were not that friendly. It seems they weren't not happy to be there or maybe to see so many of us; however, the food and drinks were good. Lastly, I had a wonderful Vita Glow massage by Tina and added an eye treatment. She was amazing! The Spa lounge areas leaves more to be desired. I believe the Spa lounge area and the in room bathrooms could use an upgrade. On a positive note, I purchased some decently priced spa products that smell yummy with awesome benefits. I look forward to using them soon!"

"The room had a smell... and the carpet needs to be replaced dirty and stained. Towel's and wash cloths were rough. "

"Clean rooms staff was very friendly. Great breakfast and easy parking"

"This a truly great stay every time. The staff is awesome, they all go the extra mile and never disappoint."

"The room was clean, the staff was very courteous and helpful. I enjoyed swimming in the pool. Breakfast was very good. My only complaint is that when the room was serviced, they did not make the bed. But that is minor considering all the positives. Thank you for a wonderful stay. "

"It was the nastiest hotel I’ve been in. My family and I didn’t even lay our bags down. We just turned around and went back to the truck and book another room somewhere else. This was 11pm and still left"

"Room clean and comfortable. Walls are thin could hear our neighbors coughing and their alarms going off. Everything quieted done by 9:30 pm Breakfast was normal waffles, eggs sausage, biscuits and muffins. "

"The rooms aren't always clean and tidy and I personally enjoy the complimentary coffee and breakfast and then hotel location is conveniently located to everything in town "