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"The location of the hotel was perfect. It was a very short walk to the town center the the lake front. The funicular was outside the front door to travel between the train station and the hotel was effortless. The staff was very nice. The breakfast was very good."

"Our room overlooked the Lake...Room was wonderful with a great bathroom and extremely clean.Breakfast was plentiful with so many choices.Location was perfect as the Promenade was right across the street from the Hotel.Centrally located as well. Staff was very friendly and helpful. "

"Breakfast was excellent and a good variety "

"Lovely people."

"The staff were so accommodating and friendly. The food was incredible and the spa was very relaxing"

"By far the best hotel on Lake Lugano. Amazing spa"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance."

"Poor breakfast service. At 9.45 the staff try to tell you which tables are available as they prepare for lunch!! Time to replace some of the old unhappy staff. Great location, but old building with only one elevator. "