Search Hotels Near Ratsada Pier, Ratsada

"Great hotel in a good location "

"Flawless stay. Smooth, early check in—high five, we’d just flown halfway across the globe and were six hours early, we didn’t ask, they just said our room was ready(!)—and seamless checkout with assistance with sightseeing and transfer to next location; all staff exceptionally warm, friendly, and helpful. Rooms thoughtfully appointed and aesthetically pleasing. Breakfast add on was perfect. Small, boutique hotel in perfect location for Sunday night market, shopping, massage. Exceptional value."

"If you are looking for family stay, this is quite nice with good location and favorable price"

"This hotel has the perfect location for doing most things in Old Phuket Town. We stayed here for 2 nights. A couple of perks about this location is the safety, location and rooms. The rooms are outside access from the main lobby but you must use a key card to access room area. There are small snacks and drinks throughout the day in the lobby if needed. While the room we stayed in was a bit small, the rooms maintain power throughout the day (some hotels in Phuket require card insert to turn room power on) so if you need to have the AC on while you step out for a bit you can. Warning, the road in front of the hotel does close off during the Sunday Night Market (which is just a street over). So you may have to walk a block to request rideshares. Staff was fantastic and incredibly kind. They stayed outside the hotel to see us off as we left for the airport. If you don't mind the walk, Monkey Hill is nearby. Sunday Night Market and Mad Hog Tavern are also nearby and great experiences. While there is no formal resturant in the hotel, there is a bakery attached that has discounts for hotel guests. Would stay here again if we ever visited. "

"I booked Moonlit Bay Hotel through Hotels.com based on beautiful photos. The reality was shocking: the property is in a state of disrepair and feels abandoned. - The room I was given and the private swimming pool were dirty on arrival. - The shower cubicle was blocked. - Some area of hotel is neglected, with broken facilities and unsafe conditions. - The architecture is beautiful but has been left to ruin, making the place feel like a ghost hotel. - Water pressure was extremely weak, and the temperature constantly switched from cold to hot without control. - Guest rooms are not cleaned in daily basis unless you specifically request it. I complained at reception, they asked cleaners to go back and clean the room and swimming pool but, the lack of maintenance was visible. I also contacted Hotels.com for relocation, but their support process was slow and costly by phone. Hotels.com should remove or update their advert to reflect the true condition of the property. Guests deserve transparency, not glossy photos of a past that no longer exists. I strongly advise future travelers to avoid booking this hotel until it is properly renovated and maintained. "

"Staff was horrible during check in "

"I love this place, the staff was very kind and helpful i love the food and everything i will come back to travel solo"

"The best thing is the staff. The bathroom toilet didn’t flush properly and needed to be fixed. The room could do with a bit of modernising. The rest of the property is lovely "

"Decent location, ok hotel. "