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Reviews of Hotel Casa Ecuatreasures Centro Histórico

3.5 out of 5
Hotel Casa Ecuatreasures Centro Histórico
Calle Benalcazar N-953 y Oriente, Centro Histórico, Quito, Pichincha

Reviews

9.8

Exceptional

Rating 10 - Excellent. 74 out of 90 reviews" "
Rating 8 - Good. 15 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Henry, Belton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Stayed 6 nights and Hernan fed us a traditional Ecuadorian breakfast every morning and gave useful and meaningful suggestions for where to go and what to see each day. Thoroughly enjoyed "Tenderness" by Oswald Guayasamin and eating at "La Vid". Hernan made the reservation and got us a table that looked out across Independence Square at the Cathedral. I recommend timing dinner with the sunset and the lighting up of the Cathedral. Hotel was easy walking distance to everything in historic old town Quito. Comfortable, sizable shower and quiet. Highly Recommend.
Stayed 6 nights in Mar 2024
Response from The Ecuatreasures Team on 9 Apr 2024
Dear Henry,Our main goal is to accomplish our guests' expectations at every time and we are very happy to know we were able to do so for you and your lovely wife. So glad that you enjoyed our local gastronomy through our Andean breakfasts and that you have found our suggestions useful and meaningful.We thank you so very much for recommending us! We would love to welcome you, your friends and family as our guests again anytime in the near future so we can show you all a little more about our country.Kind Regards,All of us

10/10 Excellent

carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in historical district
Very comfortable hotel with helpful English speaking staff. Very close to all the sites in “old town”Quito but on a quiet street for restful sleep/evening relaxation. Super clean and tastefully decorated. The breakfast is traditional Ecuadorean and delicious. I loved this hotel and would definitely recommend it!
Stayed 2 nights in Feb 2024
Response from The Ecuatreasures Team on 10 Feb 2024
Dear Carlene,One of our important goals is for our guests to have the opportunity of experiencing our local culture and we are so pleased to hear you have enjoyed Quito's Old Town, our place and our local brakfasts as well. We thank you so much for coming. It has been a pleasure meeting and serving you and we do hope to host you, your friends and family again, hopefully in the very near future. Let's stay in touch.Always at your service!Warmly

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Fiona

Stayed 3 nights in Jan 2024
Response from The Ecuatreasures Team on 14 Jan 2024
Dear Fiona,We thank you both so much for your 5 stars rating. We are so happy that you decided to come, stay and enjoy our country and our place. Hope you keep having lots of fun down there in the Galapagos. It'll always be a great pleasure to serve you.Looking forward to welcoming you again pretty soon.Warm regards!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant property with a lot of character and charm. Close to everything in the historic district.Eman was so great with explaining everything and so helpful with our luggage etc. I will be recommending this to all my friends going to Quito. So close to great restaurants and the basilica etc. loved it.
Stayed 2 nights in Oct 2023
Response from The Ecuatreasures Team on 31 Oct 2023
Dear Sarah,It is great to know yow have enjoyed your stay with us!Staying in Quitos Historic District provides our customers with the opportunity of getting a closer look to our culture. We are happy you have appreciated it.Our main goal is for us to be able to meet our guests expectations, so we are thrilled we were able to do that for you.It will be a pleasure for us to be able to host you again and/or your loved ones anytime in the future.Lets keep in touchKind Regards,All of us.

10/10 Excellent

Jessica, Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, small hotel/bed and breakfast in the heart of the historic district. The room was clean and comfortable. The shower was one of the best I’ve experienced in Ecuador and had plenty of hot water. Staff are friendly and accomodating. Highly recommend!
Stayed 2 nights in Aug 2023
Response from The Ecuatreasures Team on 29 Aug 2023
Dear Jessica,Thank you very much for your words!It is great for us to know you have found our services friendly and accommodating and our rooms clean and comfortable.It is also great to know you have enjoyed our showers, they can definitely make a difference in a travelers daily routine It will be a pleasure for us to be able to host you both again and/or your loved ones anytime in the near future.Let's keep in touch.Kind Regards,All of us.

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely and Hernán was very accommodating. We used the airport pickup through them and it worked great!
Stayed 1 night in Jul 2023
Response from The Ecuatreasures Team on 20 Jul 2023
Dear Steph,Hope you both are having lots of fun down there in the Amazon. Thank you so much for your feedback, it was nice meeting and serving you both and we are so pleased that you have enjoyed your very short stay with us. We do hope to host you, your friends and family again, any time in the near future.Always at your service.BestThe Ecuatreasures Team

10/10 Excellent

lorise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and super staff. Hernan and Blanca were incredible hosts.. Stayed in touch for late arrival. Experience hotel with breakfast.. Rooms delightfully appointed and comfortable. Views from larger street rooms and interior room perfect quiet cocoons. Safe walk to center and yummy "creperie" discovered on the way. Dont hesitate to stay here .
Stayed 2 nights in Jul 2023
Response from The Ecuatreasures Team on 25 Jul 2023
Dear Lorise,Thank you for your feedback!We are very happy to know your expectations have been met during your stay with us and that you have found our location convenient and safe. Thanks a lot for coming! It will be our pleasure to host you, your friends and family again, hopefuly, in the near future.Lets keep in touch!Kind Regards,

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Casa Ecuatreasures is a welcoming and beautifully restored boutique hotel. The rooms were spacious and comfortable. Located in the historic district we were able to walk to tourist sites and wonderful restaurants. We aways felt safe. The breakfasts that are included, were prepared with authentic Ecuadorian recipes. The proprietor Hernan, was very attentive. His restaurant recommendations never failed to impress. I highly recommend this hotel. It was not just a plce to stay. It was an experience
Stayed 2 nights in Jun 2023
Response from The Ecuatreasures Team on 13 Jul 2023
Dear Mary Ellen and family,Thank you very much for your great feedback!We are thrilled to know you have had such a pleasant experience with us and that you have found our facilities spacious and comfortable, our location safe and convenient and our local Andean breakfast delicious. At the end of the day, achieving our guest's satisfaction is our main goal.We hope you can come back and stay with us again in the near future, so you can get to experience a little more about our country. There is a lot to see in our small but diverse territory.Please take good care of yourself and your lovely family and let's keep in touch!Kind Regards,

8/10 Good

David

Stayed 5 nights in Jun 2023
Response from The Ecuatreasures Team on 10 Jul 2023
Thank you David! Nice meeting and serving you both. Looking forward to welcoming you your friends and family again in the near future. All bestThe Ecuatreasures Team.

10/10 Excellent

Alfredo, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Quito's Centro Histórico. Great staff and delicious breakfast.
Stayed 5 nights in Jun 2023
Response from The Ecuatreasures Team on 5 Jul 2023
Dear Alfredo, so glad to know that you have enjoyed our service, location and breakfasts. Thank you so much for coming and for your feedback. Can't wait to host you, your friends and family again, hopefuly, in the near future. Always at your service!The Ecuatreasures Team

8/10 Good

Fritz

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Henan was a perfect host with special Andean breakfasts and gave us an upgrade to a larger room this making the short stay a very pleasant one thank you Pyng
Stayed 2 nights in May 2023
Response from The Ecuatreasures Team on 26 May 2023
Thank you Pyng! It'll always be a pleasure for us to serve you, your friends and family again, hopefully, in the near future.BestThe Ecuatreasures Team

10/10 Excellent

Patricia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was so engaged and informative making excellent recommendations for dining, entertainment, and providing local history providing for engaging conversation. He made dinner reservations for us and helped in obtaining reliable and safe transportation. The breakfasts were delicious Ecuadorean food. We wish we had more time in Quito and the surrounding area before leaving for our tour of the Galápagos Islands.
Stayed 2 nights in Mar 2023
Response from The Ecuatreasures Team on 14 Apr 2023
Dear Patricia:Thank you for your nice review!We are thrilled to know our services have met your expectations and you have found our recommendations appropriate for your needs. We are also happy to know that you have found delicious our local Andean breakfasts.We really hope you get the chance to stay longer with us when you return from the Galapagos. It will always be our pleasure to have the opportunity of welcoming you, your friends and family again any time in the near future.Kind Regards,

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay! Room was clean and breakfasts were delicious, showcasing local foods and recipes. The manager could not have been more accommodating. Each morning he took the time to sit with us, learn what our interests were, and then provide us with EXCELLENT recommendations. He also made arrangements for transportation and restaurant reservations, assuring that we had the best experiences in a safe environment. Would ABSOLUTELY recommend this property!
Stayed 2 nights in Mar 2023
Response from The Ecuatreasures Team on 14 Apr 2023
Dear Susan:Thank you for your kind words!We are thrilled to know our services have met your expectations and you have found our recommendations appropriate for your needs.Its a pleasure for us to make sure our guests are enjoying their time in our city and its surroundings, in the most plentiful and diverse way so you can take home the most beautiful memories of your stay with us.We certainly hope to have the opportunity of welcoming you, your friends and family again in the near future.Let's keep in touch!Kind Regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four nights at Hotel Casa Ecuatreasures while in Quito. The hotel is beautiful and we were very comfortable throughout our stay. Herńan is an incredible host and prepared an amazing breakfast each morning of local cuisine. He recommended restaurants, arranged taxi service for us while in Quito and to and from the airport. Herńan treated us like family and our time spent there was one of highlights of our trip. I cannot imagine staying anywhere else in Quito.
Response from The Ecuatreasures Team on 3 Mar 2023
Dear John,Thank you for your feedback!We enjoyed assisting you with all of your needs and its a pleasure to know you have found our hotel comfortable, our service personable and most important you were treated like family After all, our priority is to meet our guests expectations and we are very happy to know we were able to do so for you.We would love to welcome you, your friends and family again, anytime in the near future. Let’s keep in touch!Kind Regards,All of us

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable Service
Excellent personal service from the owner.
Stayed 1 night in Nov 2022
Response from The Ecuatreasures Team on 13 Dec 2022
Dear Tushar, Thank you so much for your kind review. So pleased that you and your lovely wife have enjoyed our service.Hope to host you, your friends and family again, any time in the near future.Warm regardsThe Ecuatreasures Team

10/10 Excellent

celia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host was amazing. He shared with us a map of the area and advised us on the best places to visit during our short time. He organized a tour for us to Mindo which allowed us to experience the hummingbirds, butterflies and orchids. We enjoyed a wonderful lunch at a local restaurant and were treated to fresh fish! The hotel was very quaint and had lots of character. We received the utmost in customer service. We had traditional foods at breakfast which were simply wonderful. We were a little challenged on the steep incline in the historic district, but we took our time and gave ourselves permission to proceed slowly. This was a great experience on many levels and we would definitely return to this establishment. The personal care was simply outstanding.
Stayed 3 nights in Oct 2022
Response from The Ecuatreasures Team on 26 Oct 2022
Dear Celia,So nice to read your wonderful review! It was a pleasure to have assisted you and we are very happy your expectations have been met during your stay with us.Our main goal is to help our customers improve their experience in our country. We are so pleased you were able to take advantage of the Mindo Tour that has so much to offer.Its also great to hear you enjoyed our breakfasts. This is an important part of a traveller experience, taste our gastronomy. It would be our pleasure to be able to host you and your loved ones any time in the near future.Thank you again for coming.Lets keep in touch!All best

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to sites of the historic district. Very helpful and attentive staff.
Stayed 1 night in Jul 2022
Response from The Ecuatreasures Team on 25 Jul 2022
Dear Melissa, Once again, it really was nice to have had the opportunity to host you both at Casa Ecuatreasures. So pleased to know you enjoyed our services, we do hope to host you, your friends and family again in the near future. Warmly

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was a pleasant and knowledgeable gentleman who kept all of his commitments. His small staff were personable and helpful.
Stayed 4 nights in Jun 2022
Response from The Ecuatreasures Team on 13 Jun 2022
Dear William, We enjoyed assisting you with all of your needs and it´s a pleasure to know you have found our service personable and helpful. Our priority is to meet our guest´s expectations and we are very happy to know we were able to do so for you. We would love to welcome you and your family / friends again anytime in the near future and we hope we can stay in touch. Kind Regards,

10/10 Excellent

Heather, Wichita

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fantastic! The staff went above and beyond to ensure we had a marvelous stay. They prepared special Andean cuisine with explanation. They also were quick and helpful with suggestions to sightsee. (There is a LOT of choices in Centro Historico.) They helped us arrange tours that were specifically tailored to our group. We will definitely return!
Stayed 5 nights in May 2022
Response from The Ecuatreasures Team on 9 Jun 2022
Dear Heather: Thank you so much for your feedback, our main goal is to accomplish our guests’ expectations and we are so pleased to know you all have enjoyed your stay with us. The colonial area has its own charm and we are lucky enough to be located right in the center of it. Also, Andean cuisine is so rich and we take adventage of breakfasts to show our guests part of our gastronomy. This provides our customers with the opportunity of experiencing our culture from a closer perspective. We hope we can host you, your friends and family again anytime in the near future. Once again, thanks a lot for coming! Warm regards, The Ecuatreasures Team

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Casa Ecuatreasures is a Real Treasure
This hotel was perfect! Very beautiful inside and so comfortable. Easy walking to the historic district. They served a lovely breakfast with fresh fruits and juices and great coffee! I highly recommend this hotel. They took great care of us!
Breakfast room from above
Hotel front
Bedroom
Bathroom
Stayed 3 nights in Apr 2022
Response from The Ecuatreasures Team on 1 May 2022
Dear Laurel, It was a pleasure to have been able to welcome and take care of you all. We are so pleased to know that you liked Casa Ecuatreasures, our Andean breakfasts and that you have been comfortable in our facilities. We hope we can host you, your friends and family again anytime in the near future. Warmly

10/10 Excellent

Ghislaine, San Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building. Really beautiful dining area and the rooms are just so pretty and cute!
Stayed 3 nights in Apr 2022
Response from The Ecuatreasures Team on 26 Apr 2022
Dear Ghislaine, Thanks a lot for your nice comments. We are so pleased to know that you liked and enjoyed our hotel and facilities. We do hope to host you, your friends and family again, any time in the near future. Warmly

10/10 Excellent

Anne, Newtown Square

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hernan and the whole staff were knowledgeable and professional and went out of their way to accommodate our needs. The hotel is charming and close to all of the historic district’s sites.
Stayed 5 nights in Apr 2022
Response from The Ecuatreasures Team on 14 Apr 2022
Dear Anne: It was a pleasure to have assisted you all with all of your needs and we are very happy your expectations have been met during your stay with us. Certainly our location provides our guests with a better approach to our culture and history, so we are glad to know you all enjoyed it. We hope we can get to host you and your family & friends again any time in the near future. Kind Regards, All of us

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, showing lots of hospitality. The place was very clean and the included breakfasts are tasty and good variety each day. Being in the historic district, makes it easier to visit nice tourist attractions there.
Stayed 4 nights in Mar 2022
Response from The Ecuatreasures Team on 29 Mar 2022
Dear Omar, Thank you so much for your nice review. We all are so pleased to hear that you have enjoyed your stay with us and you have liked our Andean breakfasts. Hope to have the opportunity to host you, your friends and family again any time in the near future. Warmly The Ecuaterasures Team

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lovely location in the Centro Histórico, a fantastic UNESCO World Heritage Site. The best aspects of the hotel are its quaint, historical charm and its committed, hard-working, and gracious staff. Hernán, Blanca, Luis, and Maria all made my stay here wonderful. Hernán especially was very easy to reach, and always seemed to be working to help me. I cannot rate this property highly enough.
Stayed 4 nights in Feb 2022
Response from The Ecuatreasures Team on 2 Mar 2022
Hello Jordan, We are thrilled to hear you felt well attended during your stay with us. Certainly, our location adds a magic charm to the whole experience since you are able to get a better taste of our culture and our history at the same time. So happy you have enjoyed your visitit to Quito. We would love to host you, your friends and family anytime in the near future. Kind Regards, The Ecuatreasures Team

8/10 Good

Noel

Liked: Staff & service, amenities
Stayed 1 night in Feb 2022

10/10 Excellent

Cody

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hernan is awesome. Super kind and helpful
Stayed 1 night in Feb 2022
Response from The Ecuatreasures Team on 25 Feb 2022
Dear Cody and family, It really was nice meeting and serving you and your lovely family. So glad you enjoyed your short stay with us and hope to host you, your friends and family again soon. We'll be waiting for you! Best All of us

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG! Think no more. If you are going to Quito stay here. The location is amazing. You are in the center of everything yet it is quiet and safe. The staff will help you with recommendation and directions. It is very clean. We had a great time and will stay there again.
Stayed 2 nights in Dec 2021
Response from The Ecuatreasures Team on 4 Jan 2022
Dear Clara, Reviews like yours make our day, because it means that our main goal to make our guests happy during their stay with us, has been accomplished. Thank you so much for coming. We can't wait to host you again. Warmly The Ecuatreasures Team

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hernan was an amazing person and helped us in every way possible. He scheduled Covid-19 testing for us in the hotel, gave us suggestions for restaurants and shared stories and helpful insights with us. The local beverage he served to us was excellent! I would definately recommend this hotel if you are staying in the historic district!
Stayed 2 nights in Oct 2021
Response from The Ecuatreasures Team on 5 Nov 2021
Dear Kim, We are so happy to know that you enjoyed your stay with us and our services offered. Thank you so much for coming and recommending us to other travellers. We do hope to have the opportunity to host you, your friends and family again in the near future. Warm regards The Ecuatreasures Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those five stars one notes in the previous reviews, they are well earned and well deserved. Upon the start, after selecting this hotel, we were greeted with sincere and warm communications from Hernan, the patriarch of this family owned establishment. Throughout our stay, he was always available to ensure that our needs were taken care of: transportation, tour setup, suggestions on how to experience the Ecuadorian and Quito culture, setting up Covid-19 tests which were needed to return to our country and just plain and simple warm conversation. The day was started with a wonderful breakfast. Each day something different representing a region of the country, was made by onsite manager. Johnny, the onsite manager, always smiled and was there to make that our stay was pleasant. Interacting with him was ever-so fun, his easy going spirit was contagious. We looked forward to seeing him upon returning to the hotel each day, sharing our adventures. We were picked up at the airport by Joel, another easygoing member of the hotel family. From the start, he too was there for us if ever needed. Again, as with Hernan and Johnny, Joel was sincere and very pleasant to converse with. We also took a tour to the Middle of the Earth, local markets and restaurants and the Quito Teleferico. This tour was hosted by Joel, while he was an employee you felt like he was a friend. My wife and I travel when possible, we have visited numerous countries and we have stayed in a wide spectrum of lodging
Stayed 7 nights in Jun 2021
Response from The Ecuatreasures Team on 22 Jun 2021
Dear guests: We really appreciate all your nice comments. Honestly we love our job. We miss a lot the activity we use to have before the pandemic and enjoyed very much serving you both. Can't wait to host you, your friends and family again at home in the near future. Thank you again for coming and choosing to stay with us at Casa Ecuatreasures. Sincerely The Ecuatreasures Team

10/10 Excellent

Jim, Colorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good communication which is especially important if you are visiting from another country. Staff will assist you in anything that you need. Excellent location for Old Town. Nice property. I would highly recommend.
Stayed 1 night in Feb 2020
Response from Maria on 1 Mar 2020
Dear Jim, Thank you very much for your words! It was our pleasure to have been able to host you and we are certainly glad to know you have felt well attended during your stay with us and that you found our location convenient. We hope we can welcome you again anytime in the near future. Take good care of yourself and let´s keep in touch! Kind Regards, All of us.

8/10 Good

Lyda, Asheville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was undoubtedly the best I’ve ever received. Our driver was at the airport greeting our late night arrival with a warm welcome and holding a sign with our names. Hernan (Not sure if he was the owner or manager) was the best! He was so warm and friendly and shared his deep knowledge of the area with us by sitting down with a map and offering suggestions of what to do with a day and shag in Quito. The maid even walked us out to our taxi and waved goodbye to us. It was a lovely stay. The location was terrific too. The historic district is right there waiting for you to explore. The only downside to the hotel is that due to its age and layout, the street noise and sound from the breakfast area traveled to our room. If you are a light sleeper this may be an issue.
Stayed 2 nights in Jan 2020
Response from Maria on 4 Jan 2020
Dear Lyda, It is a pleasure to know you have gotten the best service and assistance from us during your stay and we thank you very much for your words! Houses in the Historic Center, definitely, have an excellent acoustic because of its type of construction, that is why churches are used to offer concerts. Consequently, we kindly ask our guests to be careful about the noise, respecting other guest´s rest, especially at night, since during the day everybody leaves the hotel. Our clients book their rooms after their preferences, so some of them wish to stay in our rooms facing the street and some other ones would rather stay in our rooms facing our interior patio. Therefore, we would have liked you to inform us about this in order to offer you another room, depending on our rooms availability during your stay. However, we really appreciate your feedback on this regard and we will be more careful about it in the future. It will be our pleasure to host you again and let's keep in touch. Kind Regards, All of us

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place in the Quito Centro Historico
A great location! Casa Ecuatreasures is run by lovely people - they were very friendly and helpful!
Stayed 2 nights in Dec 2019
Response from Maria on 27 Dec 2019
Dear Joseph, Thank you very much for your words! We are glad we got the chance of hosting you and we certainly hope we can do it again in the future. Take good care of yourself and let's keep in touch! Kind Regards, All of us

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Maria on 12 Dec 2019
Dear Jessica, Thank you very much for your feedback! It was a pleasure for us to have been able to assist you and meet you all and we hope we can do it again in the near future. Take good care of yourselves and keep in touch! Kind Regards, All of us

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Maria on 31 Aug 2019
Dear guest, We appreciate your feedback and we will love to have the chance of hosting you again! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from All of us on 16 Jul 2019
Dear guest, We thank you so much for taking the time to evaluate our services. We are very pleased to know that you enjoyed your stay with us. Looking forward to welcoming you again in the near future. Sincerely All of us

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional attention from the staff and owner. Well located property within walking distance of all sights in the historic district. The lone downside is the noise level: rooms facing the street suffer from (light) traffic noise while rooms overlooking the inside suffer from the noise caused by guests talking in the common area. Excellent breakfast featuring local fare.
Stayed 4 nights in Jul 2019
Response from Maria on 11 Jul 2019
Dear guest, Thank you for your review! It is our pleasure to know you have found your stay with us pleasant and convenient. Houses in the Historic Center have an excellent acoustic, that´s why churches are used to offer concerts because of its type of construction and precisely this is the reason why, one of our policies, is to kindly ask our guests to be careful about the noise, respecting other guest´s rest, especially at night, since during the day everybody leaves the hotel. We really appreciate your feedback on this regard and we will be more careful about it in the future. Please take care of yourself and keep in touch. Kind Regards, All of us.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best of Quito
After touring the Galapagos, my friends and I decided to spend an extra 5 days in Quito. We couldn't have picked a better hotel! It is in the historic area of Quito, within walking distance of many lovely attractions. The rooms are large and extremely comfortable. This is a family-owned and run hotel and they excel at making you feel welcome. The hotel will arrange for someone to pick you up and drop you off at the airport and one of the owners even gave us a personalized tour of the city. The rooms are priced at a reasonable rate too. If you prefer a small, quaint, and charming hotel, look no further.
Stayed 4 nights in Jun 2019
Response from Maria on 5 Jul 2019
Dear Nancy, Thank you very much for your great feedback! It was our pleasure to have been able to host you and we are glad to know your expectations have been met during your stay with us. At the end of the day our main goal is taking care of our customers needs as much as we can :) We hope you have had a safe trip back home and it will be our pleasure to host you again anytime in the near future. Please keep in touch and take care! Kind Regards, Maria

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Quito for one night and were fortunate to have selected this hotel for our two nights. Hernan and his team helped show us sights and restaurants - they were eager for us to enjoy our time in Quito. All staff were friendly, accommodating and eager to meet any request with a smile and positive attitude. Highly recommended!
Stayed 2 nights in Apr 2019
Response from María on 28 Apr 2019
Dear guest, We are thrilled to know your expectations have been met during your stay with us. It is our pleasure and main goal to make your stay with us as enjoyable as possible and we will be happy to do it again at anytime in the future. Thank you very much for your words and we hope we can keep in touch. Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a family owned an operated business that caters to very personal service. Great transportation arrangements to and from the airport and Hotel were set up in advance and were on time (even of out 1:30 am arrival) and the car was clean and nice. The owner sat down with us the first morning and went over walking tour options in the historic district and also a full day car tour of the area with stops specific to things we wanted to see and do. I am a light sleeper and when our first room was in the front by the street, he gladly moved us to another room that was quieter.
Stayed 3 nights in Jan 2019
Response from Maria on 6 Feb 2019
Dear guest, We appreciate your nice comments and we are glad you enjoyed your stay with us. It is our pleasure to do our best effort in assisting our clients in all of their needs and we are glad our rooms facing our inside patio were available for you to move there. Nevertheless, many of our guests wish to stay in our rooms facing the street because of the beautiful view they have. But the inside rooms are definitely more quite, just like you mentioned. It will be a pleasure to host you again any time in the future and we hope we can keep in touch. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from María on 1 Apr 2019
Dear guest, Thank you for your feedback. We hope we can have the opportunity to host you again in the future. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I stayed here for two nights. The hotel is located very conveniently in the historic center close to all the local attractions. The owners Hernan and his wife are really friendly and approachable. I will definitely stay here again should I ever return to Quito.
Stayed 2 nights in Nov 2018
Response from María on 15 Jan 2019
Dear guest, Thank you very much for your kind review. It is our pleasure to know your expectations have been met during your stay with us and we will certainly be glad to have the opportunity to host you again any time in the near future. Take good care of yourself. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from María on 11 Jan 2019
Dear guest, Thank you very much for your feedback, we are glad you had a pleasant stay with us. Kind Regards, Maria

10/10 Excellent

Daniel J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay here
Really enjoyed our stay here. Hosts were very helpful with pointing out some great sites to see. Great breakfast too.
Stayed 2 nights in Nov 2018
Response from María on 5 Dec 2018
Dear Daniel, Thank you very much for you feedback! We are glad you found our advise helpful during your stay and that you enjoyed our traditional breakfasts. Please take good care of yourselves and keep in touch. Kind Regards,

8/10 Good

DougBauder, San Clemente, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and in old town which is great. This is more of a BB than hotel. Owner takes an interest and will help with arrangements. Rooms: clean, good bed, no AC or heat controls, and hot water ran out quickly.
Stayed 1 night in Nov 2018
Response from Maria on 3 Dec 2018
Dear Doug: We thank you so much for your nice comments and specially for your feedback about the hot water, which will help us to avoid making this kind of mistakes in the future. Thank you again, and please say hi to your lovely wife. Sincerely All of us

10/10 Excellent

Scott, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hernan and Joel were terrific hosts and made us feel comfortable and catered to.The hotel itself is gorgeously renovated and located right in the heart of the historic center. Quito is a very hilly city, but walking around the old town was well worth it. Amazing.Local, personalized tours were also provided by the hotel at a very reasonable price. We had a terrific visit. And wish we could have stayed longer.
Stayed 3 nights in Oct 2018
Response from Maria on 11 Oct 2018
Dear Cristina and Scott, Thank you very much for your review, it was our pleasure to have been able to assist you with all of your requirements and we are glad to know you enjoyed your stay with us. Certainly the old town of Quito has its own charm and the steep streets are part of it. It is amazing you got to walk around and appreciate the unique architecture of the area. We would love to welcome you at home again and we hope we can stay in touch. Take good care of yourselves. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Maria on 7 Oct 2018
Dear guest, Thank you very much for your feedback, we always do our best to meet our guest expectations. Kind regards,

10/10 Excellent

Mark, Menlo Park CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner Hernan was very gracious and helpful. The property was centrally located anv very well maintained.
Stayed 1 night in Aug 2018
Response from María on 30 Aug 2018
Dear guest, Thank you for your feedback! We enjoyed providing our guests with a personalized service and we are glad you found your stay with us so pleasant and our location so convenient. We will love to have the opportunity to welcome you again at home. Kind regards,

10/10 Excellent

Lisa, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I recently stayed at this delightful hotel, and absolutely loved it. Our host, Hernan, gave lots of recommendations and all were perfect. The location was very convenient, and the hotel was clean and beautiful! Breakfast was also delicious. We highly recommend Casa Ecuatreasures!
Stayed 2 nights in Aug 2018
Response from Maria on 21 Aug 2018
Dear Lisa, We are glad we had the opportunity to host you both and we thank you for your kind words. We also focus our efforts in offering our guests a different experience through the food, preparing our dishes mainly with traditional Andean ingredients, so we cherish you noticing this and appreciating our meals. It will be a pleasure to welcome you both any time in the near future and we hope we can keep in touch. Kind Regards, Maria

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Quito
My wife and i were so grateful that we decided to stay at Ecuatreasures. Hernan made our holiday so incredibly unforgettable. The food was delicious, the room were perfect and the location excellent. On top of that, Hernan provided a full-day tour around Quito and giving us the perfect local insight into this beautiful city and country. We definitely recommend to anyone looking at going to Quito!
Stayed 2 nights in Jul 2018
Response from Maria on 15 Aug 2018
Dear Jonathan, It was great to had you both as our guest and to have had the opportunity to assist you in such a memorable trip for you. We feel flattered that you found your stay so pleasant, considering you have been in so many different places around the world, we certainly enjoyed very much of providing you with our personalized service. It will be our pleasure to welcome you back at home anytime in the near future and we hope we can keep in touch. Kind Regards, Maria