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"Very well located, in the heart of the city, right by Saint Catherine and the subway system. The parking, using their valet works really well, they are quick enough to retrieve the car when you ask for it. The staff was always attentive and helpful. The downside is the breakfast that is not as good as what you would expect for such a nice hotel - no scrambled eggs, no bacon, only one type of bagel, with sesame. We had the family suite with two bedrooms, but one of them is not closed, it has no door, is just wide opened to the rest of the suite, so if anyone sleeps later, has a late snack or uses any area of the suite, whoever is in that bedroom will listen to the noise and have lights on them. Apart from that the suite is very complete, clearly was updated and well kept. On our kitchen there was no frying pan to make scrambled eggs for the kids, but we never asked for it, they might have provided as the staff is very helpful. These are minor issues though, overall it was a great stay and we would definitely return there and advise friends to stay as well."

"Room’s floor was sandy, a random cheerio, and found lot of dust when I accidentally dropped my earring on the floor. I even requested the front desk to have someone clean the floor but they told me they won’t do that and only refresh the beds. I rarely write any negative reviews but the fact that they refused to vacuum even after requesting it, I just feel like their standards are mediocre at best."

"An amazing hotel. Wonderful staff. "

"Clean room, staff was very nice"

"We were placed in a condo building when we were told it would be a proper hotel. The hallways and our unit smelled of heavy cigarette smoke. "

"Excellent location, very clean, comfortable and spacious room, and the staff at the front desk were always fantastic. Will stay again."

"It was really good to stay at the hotel"

"Très bon séjour, éviter juste les chambres près des ascenseurs car ils sont audibles et il y a plus de passage à cet endroit. Un des deux spa était partiellement fonctionnel, bulles que dans une zone."

"I was worried after reading several horrific reviews however, my fiancé and I were there for four nights and five days and the room was clean and excellent location to old Port Montreal. The bus stop is right outside the hotel which made it easy to commute around for cheap. We took advantage of the self-serve laundry room they have a vending machine in the lobby that has laundry detergent and dryer sheets in it. For the washer and dryer it was around three dollars per machine. Our room was very large with a living room and couch. The cons would be no coffee in the rooms no shampoo, conditioner, or body wash in the rooms. Our hairdryer wasn’t working and the bed was extremely small other than that. Excellent stay. Would return."