Search Hotels Near Quaboag River,

"Great hotel! We will stay there again."

"I love the UMass decor!"

"good food"

"Terrible front desk -no manners and not helpful. No breakfast available - this was the deciding factor for me to choose this hotel and no compensation or other accommodations were even mentioned."

"The room was clean and comfortable. We picked this particular hotel because of the hot tub and pool. The hot tub was out of service and the pool Was freezing cold. Breakfast in the morning was ok."

"Breakfast had a lot of options and everything was fresh. Room was clean and quiet. "

"Beautiful property! Top shelf employees, very helpful. There were some issues that the property had no control over but went above and beyond to fix the issue. Very impressive "

"I’ll start with positives. The hotel was clean and the room was spacious and comfortable. Breakfast was very good and we liked that they changed the selection each day. The negatives, about an hour before we arrived with my elderly mother I received a text message informing me the only elevator was not working that day and would be fixed by the next day. We stayed three nights and it was still broken when we left. We had to climb four flights of stairs to get to and from our room. Things break, but we found out from staff that it had been broken for several days prior to our arrival and to not be told until the last minute leaving us no time to make other arrangements was upsetting. The stairs were very challenging for us and many others. On arrival there was a “bellhop” to assist with our bags. The “bellhop” was a small young child. He was very helpful but they needed to have grown adults carrying people’s heavy bags. There was no bellhop present at any other time during our stay. We called the front desk for assistance when we checked out and someone did assist us but we knew he wasn’t happy to be carrying our bags. Our refrigerator was also broken. We had planned to keep food in the room and when we let the front desk know we were told they couldn’t do anything to fix or replace it until we left. The front desk clerk that was there late afternoon/evenings was rude and condescending and made us feel uncomfortable any time we spoke to him. He had a terrible attitude."

"The breakfast menu was okay only ate there once. Parking was no problem and for the most part the rooms were clean."