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Hotel Riu Bambu - All Inclusive

3.5 star property
Turquoise waters, delicious meals, and pristine beaches await at this all-inclusive resort, offering relaxation and adrenaline-pumping activities.

Choose dates to view prices

Hotel Riu Bambu - All Inclusive: private beach with sun loungers, 7 international cuisine restaurants, Renova Spa for massages and scrubs, water park for family fun. Free WiFi, poolside bars, beachfront location, and helpful staff praised by visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Quadruple Room

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • 505 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (U)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (U)

7.2 out of 10
Good
(46 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (L)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (U)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (U)

7.2 out of 10
Good
(85 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room (L)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (L)

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (B2C-US)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (B2C-US)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room (B2C-US)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (B2C-US)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (B2C-US)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (B2C-US)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (B2C-US)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (B2C-US)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Deluxe, U)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe, U)

7.2 out of 10
Good
(108 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Deluxe, L)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Deluxe, B2C-US)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe, B2C-US)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (L)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (E)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (Deluxe, E)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room (E)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (L)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (L)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms (U)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Double Room (C)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (C)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (C)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (C)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (C)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (C)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room (C)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (C)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (Deluxe | C)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe | C)

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms (C)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (C)

  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room (B2C-CA)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (Deluxe | B2C-CA)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (B2C-CA)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room (B2C-CA)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms (B2C-CA)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms (B2C-US)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms (L)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Kids Free | C)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room (Deluxe | Kids Free | C)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe | Kids Free | C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (Deluxe | Kids Free | B2C-CA)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms (E)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (E)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (U)

A hotel room with a bed, a desk, a TV, and a wardrobe.

Double Room (U)

7.8 out of 10
Good
(152 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (U)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (U)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located on a private beach, Hotel Riu Bambu - All Inclusive is in Bávaro, a neighbourhood in Punta Cana. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Consider Coco Bongo Punta Cana for a night out, and don't miss Sirenis Aquagames Water Park if you're travelling with kids. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    6 min walk - 0.6 km
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    27 min drive - 15.2 km
  • Splash Water Park
    7 min walk - 0.6 km
  • Punta Blanca Golf Course
    15 min walk - 1.2 km
  • Cana Bay Golf Club
    11 min drive - 7.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    31 min drive

Restaurants

  • Scoops
    10 min drive
  • Mashua Nikkei Restaurant
    7 min drive
  • Las Olas
    9 min drive
  • Bar Ambar Hotel Lobby
    8 min drive
  • Acuario Restaurant Buffet
    8 min drive

About this property

Hotel Riu Bambu - All Inclusive

  • All-inclusive family-friendly property located in Bávaro
  • Arena Gorda Beach and Iberostar Golf Course are located near Hotel Riu Bambu - All Inclusive, which provides a free breakfast buffet, free water park access and a nightclub. With a private beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub and hydrotherapy at Renova Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include basketball, windsurfing and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 swim-up bars and 3 poolside bars.
  • Other perks include:
    • 5 outdoor pools and a children's pool, along with a waterslide and 2 swim-up bars
    • Free self-parking
    • Tennis courts, babysitting (surcharge) and ATM/banking services
    • A TV in reception, a gift shop and a porter/bellboy
    • Guest reviews speak highly of the beach locale, pool and helpful staff
  • Room features
  • All 1000 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • All meals, snacks and beverages included
    • Meals and beverages at companion properties

Water activities

    • Kayaking
    • Sailing
    • Snorkelling
    • Surfing/body boarding
    • Windsurfing

Land activities

    • Fitness facilities
    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • Access to off-site nightclubs
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Bambu - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Bambu - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Bambu - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Bambu - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Bambu - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Cana Bay Golf Club is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Bambu - All Inclusive Reviews

7.8

Good

7.8

Cleanliness

8.0

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1225 out of 2727 reviews
Rating 8 - Good. 595 out of 2727 reviews
Rating 6 - Okay. 431 out of 2727 reviews
Rating 4 - Poor. 239 out of 2727 reviews
Rating 2 - Terrible. 237 out of 2727 reviews

Reviews

Verified

6/10 Okay

Karen

Liked: Staff & service, amenities, property conditions & facilities
The hotel needs some work but we had a good time!
Stayed 4 nights in Jul 2026
Verified

8/10 Good

John Ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for family, staff was very kind. Rooms were clean.
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Alhaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was great! The pool options were fantastic. The food options were good but the food could be seasoned a bit or have spices on the side.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Vanessa Carolina

Liked: Staff & service
Disliked: Property conditions & facilities
Food, pool areas, staff and party areas are perfect just the rooms need more cleanest and a better conditioner air… I’ll be Back there!
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Sharnawattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very helpful and friendly staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ilin Gersson Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the resort. The people were absolutely fantastic. I will definitely be back.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Child friendly hotel
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing and the variety of it is huge the services were really good and stuff were always kind and smiled
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Annie Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and food was good in the buffets. Distance to the beach was very convenient.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Dequan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall resort was clean, well-maintained and just a good experience for a first time solo trip. Great experience!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jorge luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about riu. Riu party awesome experience great food steak house hibachi. I enjoy everything great staff so helpful thank you riu I’ll be back!.
Stayed 6 nights in May 2026
Verified

4/10 Poor

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel does not have golf carts to move around. You have to do a lot of walking in the heat to get to beach and restaurants. The restaurant staff are amazing. The resort also has a business with their own drivers ans so not let you order taxis or have anyone pick you up unless its someone thats paying them. They make guests walk miles to the entrance to meet their rides. I DO NOT RECOMMEND THIS PLACE.
Stayed 7 nights in Jul 2026
Verified

2/10 Terrible

Tenesha

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was a cockroach on my bed . I ask for 2 connecting rooms and it was not provided . The beach was filled with sea weed . We had no wifi for over 36 hrs . The only positive thing at the resort is the food and staff.
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Mariluz

Liked: Staff & service, amenities, property conditions & facilities
Rooms out dated and not clean but outside the rooms everything was great. Staff very friendly
Stayed 5 nights in May 2026
Verified

6/10 Okay

Noor

Liked: Staff & service, amenities
Disliked: Cleanliness
We had a blast here but the only thing I’d have to complain about is the rooms. Out dated and they could use some renovation. And these tiny tiny bugs were crawling all over the place including myself. I’m not sure what they were but they were super tiny. Other than that staff was amazing and everything else was great.
Stayed 4 nights in Jul 2026
Verified

4/10 Poor

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we got in our room none of the electrical outlets were working, the telephone and the safe was not working either we made a repair order and it was never fix. The staff were really friendly and nice no complaints over that. Also the pool was in terrible condition.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Emileigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from all of the negative and positive reviews, my boyfriend and I had a very great time. Food was great, drinks, pool, amenities, etc! The people were so nice, but I will say the women were not super nice. The only downside I will say is one of the cleaning ladies took my boyfriend’s charger. (yes we stripped that room to make sure we didn’t misplace it). I loved the different restaurants aside from the buffet! I would definitely rebook this resort!
Stayed 3 nights in May 2026
Verified

8/10 Good

Sherita

Liked: Cleanliness, staff & service, amenities
The outlets were in poor condition. The rooms need minor updates. The staff was awesome. Dinner is first come firat serve-no reservations. Bambu doesn’t offer room service.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The shower had no shampoo or conditioner for guests — only a 2-in-1 “hair & body wash”, which appeared to be just like the same hand wash product provided in the bathroom. Shower flooded many times as the drain was not doing its job properly. The restaurants were not open until 10pm (as advertised), all of them closed as soon as the “limited number of people” was reached. Food was okay, nothing spectacular; a variety of appetizers and desserts were served, but there were only a few options for main dishes. Everything tasted fresh though. Pools were poorly maintained and got dirty very fast due to the huge number of guests. Bars were good with friendly staff making drinks all day — without pressure for tips. Beach front was a nice spot to relax and enjoy calmness. It is a cheat resort, don’t expect much. Good option if you have a low budget for a short trip.
Stayed 3 nights in Jul 2026
Verified

4/10 Poor

Lucero

Disliked: Cleanliness, staff & service
Room was okay kinda small and lights only worked if the room key was in the box that activated electricity throughout the room. Wall plugs did not work in the room except but one. Alcohol was available but it was in a very inconvenient spot as well as the mini fridge. Room service was very quick and sheets seemed not to be switched out or not cleaned very well. Also seemed like since i spoke Spanish, employees seem to not care if i was being treated with kindness and respect.
Stayed 3 nights in May 2026
Verified

8/10 Good

Luigina

Liked: Cleanliness, amenities, property conditions & facilities
The entertainment crew were fantastic. The servers in the restaurants were friendly and sing to us. They would go beyond the service of making sure we had drinks and were always cleaning our table. We were greeted with flowers in the morning at our table it was wonderful. The front desk was no help we checked I asked for the information of events and parties I just asked to download and app and figure it out. The app had barely information. The guests at the hor were awesome and friendly it felt safe among strangers the vibe was incredible. It was from the guests who filled me in on what was happening and they got it from the entertainment staff. Over all excellent totally recommend it. House keepers are great if you needed anything right away no problems. It was great !
Stayed 5 nights in May 2026
Verified

6/10 Okay

Veruschka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely some areas that could be improved. The beach was beautiful, and the food offered a great variety. I spent most of my vacation on excursions and activities, so I only had about four days to fully enjoy the hotel itself. The staff was a mix of excellent and disappointing. During my stay, I witnessed a fight at the pool involving an employee. On another occasion, a guest pulled down his pants and urinated in the pool in front of everyone. I understand that the hotel can’t control every guest’s behavior, but experiences like these definitely affect your stay. One thing I found very frustrating was the constant interruptions on the beach. It was difficult to truly relax because vendors were continuously approaching guests to sell excursions, massages, and other services. The rooms were clean, but they could use some improvements. There weren’t enough electrical outlets to charge phones, and several of the outlets were loose or didn’t work properly, making it difficult to keep devices charging. I traveled with my daughter, so my priorities were different. If you’re mainly visiting to party, some of these issues may not bother you. Lastly, I’d like to mention the staff uniforms. I honestly felt sorry for the employees. This is the Caribbean, where the weather is extremely hot, many of them are required to wear long pants uniforms. I believe well-designed uniforms would look just as professional. Seeing employees working outdoors and sweat excessively because is Sad.
Stayed 8 nights in Jun 2026
Verified

4/10 Poor

Nikki

Disliked: Staff & service, amenities, property conditions & facilities
Broken shower door and patio door in our first room (we had to change because it was a family room that was directly across from the ‘party riu’ section where they had booming music all night—great for party goers, not so much for kids. Broken safe and dodgy air conditioning in the second room. Told someone would come fix the safe at 9, no one showed, said they’d come between 12-1, no one showed, said we could change rooms again so packed up yet again only to have someone finally show up and fix it leaving us to unpack all over again. Coffee/juice machines were usually out and we don’t drink alcohol much (I’m 19 months pregnant) so that wasn’t great. Staff weren't very helpful or all that nice other than a select few. Food was decent, beach was covered in seaweed, pools were alright, kiddie pool was not maintained all that well. Only one spot to get towels and you had to use towel keys to get them which would be okay except the resort is very spaced out so it’s a ton of walking. Also only 1 atm machine that is about a 15-20 min walk from the resort. Just unfortunate, but we made it work.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Celina Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort itself was clean, the beach was nice, and overall our trip was good. The buffets were not great, I’d recommend only sticking with the à la carte restaurants for dinner, the Chilli’s one especially. One of our friends got extremely sick and was out for an entire day which we are unsure what from. Aside from the food, the resort staff were quite ignorant and rude. Even though this resort is an “all inclusive” the staff expect tips for LITERALLY everything. If you don’t have money in your hand they will not bat an eye at you. We got attitude from every single person we spoke to, even though we were very kind to them. Our friends got yelled at by resort workers for asking for multiple drinks, they really didn’t like making more than 2 drinks at a time. One night we got locked out of our safe and the staff refused to help us get it open for almost 24 hours, they did not provide any reassurance or assistance. We had to beg them to call the maintenance guy to come unlock it. The exact same thing happened to our friends. The RIU parties were great but we had terrible interactions with the staff again and the security was not controlling the crowd well at all. I really wish we had a better experience with the staff. This ultimately made us decide we will never be returning. I would recommend booking some excursions and going off resort to get away from it for a bit like we did. If you’re considering booking, prepare yourself to become used to the ignorance here.
Stayed 7 nights in May 2026
Verified

4/10 Poor

Lady

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The buffet restaurant was the worst; the food there was terrible. The steakhouse and the Mexican restaurant were good. In the rooms, if you turn off the light, the fan turns off, and the air conditioning doesn't cool enough. Most of the waiters were okay, but I can't say "wow, what an employee!" with any of them. I've stayed in hotels where the staff were excellent. Please tell the other cleaning staff around the hotel that it's nice to say "good morning" when guests are walking by. (No one greets you with "good morning," "good afternoon," etc.)
Stayed 3 nights in Jun 2026