8/10 Good
Olga
Travelled with family and small children
26 Jul 2024
Liked: Amenities
Disliked: Property conditions & facilities
The property for families was hugh and had lots of other resorts near by with "some amenities" you can use ,specifically pools and bars(liquor was not the greatest, but to be expected ,beer was ok, when you buy a presidente at an outside establishment it taste way better.We liked the beach but being from an island we were not there for the beach BIG Thank you to Jalin at reception , he was most helpful on assiting me with some request and was always pleasant and efficient. Eduar from concierge Villa 98 ,Thank you for helping my best friend with my birthday request and dinner reservations you did your best,despite all of the mix ups , Food was below average despite all the reviews that it was good.Choice resturants were not great, despite booking ahead communication between departments was poor.I celebrated my birthday and my family set up some suprises for me (at a fee) and they still got it wrong , decorated my friends room door with "Happy Birthday" and a day earlier than my actual birthday.My family sent champagne and a sweet treat to my room which should of been on my Birthday I received it 2 days before my birthday and no NOTE , I assumed it was from the hotel not by my friends & family which would of been nice to know so I can at least thank them. After having a somewhat decent birthday dinner at the "French resturant , the suprise birthday band was very cool. Over all Bahia Principe Fantasia was an ok resort.
Olga
Stayed 6 nights in Jul 2024