Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel del Lago Golf & Art Resort

3.5 out of 5
Hotel del Lago Golf & Art Resort
Costanera Laguna Del Sauce, Ruta Interbalnearia, Kilometro 116, Punta Ballena, Maldonado

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 288 reviews" "
Rating 8 - Good. 104 out of 288 reviews" "
Rating 6 - Okay. 27 out of 288 reviews" "
Rating 4 - Poor. 12 out of 288 reviews" "
Rating 2 - Terrible. 3 out of 288 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean, friendly and just what we like.
Stayed 2 nights in Feb 2023

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice, the property is nice but need some cleaning and updating especially around the pool area, furniture outdated.The TV in the room was very old, could only get spanish channels and no streaming options.Will definitely use the Hotel again and recommend it to friend and family, great location and the best view, its quite and relaxing, just need some tender love

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place by the lake. People were awesome. Very friendly and helpful. I would definitely stay there again. Very convenient for day trips too.
Stayed 3 nights in May 2022

6/10 Okay

Rubens

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff. Property has seen its better days. It needs remodeling.
Stayed 1 night in Dec 2021

8/10 Good

ROBERT JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel service the last day included a water outage of several hours, which delayed breakfast. Breakfast was also incomplete since they had o water for coffee, tea, sanitary etc. This also delayed check out and hotel was not happy with everyone checking out late. Hotel did not take responsibility for this inconvenience other to say I am sorry
Stayed 3 nights in Sep 2021

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Byron, New Jersey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is great, located a bit away from the city ( 15-20 min) but right in front of a lake. the Hotel is great for families but Not so great just for couples as there are a lot of kids present. The outside pool is great but like i said too many kids. Not many restaurants nearby, you would have to drive to a restaurant. The stuff is great and friendly.
Stayed 3 nights in Feb 2020
Response from Front Desk Manager on 15 Mar 2020
Dear Byron, Thank you for taking the time to review your stay with us. As you mentioned we receive many families, we understand this is not the best for couples looking for a romantic get away therefore we are sorry if this was unpleasant. We appreciate the recognition of our friendly staff and location. Greetings from Uruguay! Kind regards, María Inés Núñez Front Desk Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service
Great Views of Laguna Del Lago
This is a nice hotel only 7-8 minutes off the main highway. The hotel is a little aged but still in decent shape, and the views and paths along the lake are wonderful. Very peaceful location with a courteous and helpful staff and good room prices make this a good safe location to spend a few nights outside of Maldonado.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good but could be much better
Amazing location. Rooms are correct for what the hotel charges but the restaurants are way overpriced for their offering and the staff is soo slow and unmotivated. Staff at the reception and bar were ok. For $ 500 a night, it is way overpriced. For $ 200-300 you are getting decent value.
Stayed 4 nights in Jan 2018

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excelent for family with childs, they ll enjoy the park and activities. Is near punta del este and inside the hotel you have restaurants , bars and gym. You can enjoy one weekend inside the hotel.Good. Need maintenance is some places. But is really good. ART is excelent.
Stayed 2 nights in Jun 2017

8/10 Good

Bjoern

Liked: Staff & service, room comfort
Quiet location
The hotel decor is a little aged but it's clean, spacious rooms and friendly staff. The area is great if you are looking for a quiet getaway and space for kids to play safely.

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff , everything perfect !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to relax
Great place to fall off the grid and just relax. The lake is beautiful and the swimming pools are perfect to spend the day at during the summer. Staff is accommodating, beds are comfortable, there's amazing artwork everywhere, breakfast is very good too. It is far from civilization so not the right option if you plan to spend most of your time in Punta del Este.

10/10 Excellent

Shakira, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend getaway
I enjoyed my stay here. I loved the artwork displayed on the walls, the pool was nice, the free breakfast was good, and the hotel staff was friendly and helpful. This hotel is a golf resort, and we were not there for golf, so it's a bit further from Punta del Este (which is why we were there) than I'd like it to be, but the hotel offers a shuttle to Punta del Este for a small fee, so that was cool. The last pick-up to go back to the hotel is a little too early, so if you're wanting to be out late, you will need to take a taxi back. They also offer a free shuttle to the nearby beaches, and a shuttle to the airport, so that's also nice. As far as food, if you don't have a car, your only option is what the hotel has to offer as there is nothing within a short walking distance. We had a small meal at the bar, and it was decent. The room was clean, the shower was nice and big, and the beds were super comfortable. It rained on one of the days we were there so we hung out at the hotel all day and found it to be very comfortable and relaxing with a wide range of amenities offered. The front desk also called every night just to see if we needed anything. Given it's distance from Punta del Este, if or when I ever come back, I would stay here again.

10/10 Excellent

Anthony, Miami, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the lake from a large balcony.
The lake is large, lined by tall pines with many species of birds nesting. A nice cool breeze flows across the white caps and engulfs the room with freshness. A nice relaxing environment to enjoy a cocktail.

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to brag about
The hotel is not appealing to the eye from the outside. The inside is a time tunnel and needs updating. Pool was dirty , chairs as well. Some of the patio furniture needs to go in the trash. Went for a walk and the board walk is all torn up. No cautionary signs where you could easily catch your leg in a hole from missing boards. Our room was not clean especially the bathroom and mold on the tiles. Bed linens were clean.Staff was nice but we had to ask for things that a high end resort would have attended to. The grounds were pretty. The hotel has the potential to be better if the attention to detail was there. The manager was very nice and gave my husband a discount voucher for us to come back. Unfortunately I would never go back.

8/10 Good

Ingrid, Novo Hamburgo, RS - Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by lake and golf camp
Beautiful place by the lake, with also a beautiful colf camp. Very nice hotel, good food, nice staff, clean and confortable. A lot of activities for kids and adults.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
We stayed at the suite and had an amazing time. The jacuzzi was fantastic and not expensive at all. Only thing negative was you could tell it had't been used for some time as there were some spider webs in the balcony and some other hidden areas. Other than that was great, very friendly staff, very nice breakfast and the surroundings of the hotel are stunning.

8/10 Good

VV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, nice view from the room. Only drawback was the noise from the ventilation and heating engines below the terrace.

8/10 Good

Fox, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine setting and great sports facilities
Fine setting and great sports facilites Can not be bothered to write anymore nnnnnnnnn aaaaannnnnnnkkkkkk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I went with my parents and 3 years old daughter. We had a great stay. It was my first time at the hotel, but not my parents. My daughter had a great time at the kid's club and indoor pool (it was winter). She also loves the surroundings: park, space to run. The food was very good and the breakfast excellent!. Highly recommended for families
Response from Ramirez on 26 Sept 2015
We like to know that all of you enjoyed the stay in our hotel and that we meet your expectations. We await your visit again. Greetings, Alvaro Rodriguez, Jefe de Recepción

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
nice hotel
Hotel is gorgeous but it could be a bit more organized and clean. Overall a great stay though.
Response from Ramirez on 26 Sept 2015
We like to know that all of you enjoyed our services and facilities. We will consider the details you have mentioned us to continue improving. Greetings, Alvaro Rodriguez, Jefe de Recepción

10/10 Excellent

James, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel With Beautiful Facilities
We are halfway through a 4-month world trip and this was the best hotel we stayed in to date. It is a resort located in an upscale region within a forested area close to Punta Este. Our room with HUGE and had a marvelous deck that overlooked a manicured mixed pine & oak forest. The outdoor pool was massive and beautifully situated in the forest. This is the best hotel that I had the pleasure to visit in a long time. The only drawback was that we had to leave to fly to Greece to continue our trip I hope someday to return to Uruguay and stay at this Club for a longer time.

4/10 Poor

RKB, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Book somewhere else.
As soon as we walked in, we wished we'd booked somewhere else. The hotel is dark, dingy and in dire need of a makeover. The rooms are full of cheap furniture, the carpets are badly stained and smell damp, the bathrooms look old. The breakfast is basic and unappetising. My heart sank when I walked into the room and from that moment on it was just a matter of waiting it out - not the sort of feeling you want on your Christmas holidays. If we could have got a refund and booked elsewhere, we'd have gone. Worse still, the hotel is about 20 minutes out of town (Punta Del Este) and the charge to get into town by taxi was US$40 (80 round trip) - they have a twice daily shuttle service into town which leaves at inconvenient times and is not free. And if you're stuck in the hotel, then you have to eat at their expensive restaurant or have room service. All in all, this place feels like a one star 1980s Eastern European holiday camp. Avoid.

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, room comfort
Great relaxation
Very relaxing break after a trip to Antarctica and Iguezu Falls. Had some lovely walks in the grounds. Staff all very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ramirez on 28 Mar 2015
Thank you for your punctuation. Best Regards. Victor Ramirez. Front Desk department.

10/10 Excellent

Pat, MVD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This is an excellent hotel, very quite and enjoyable.

10/10 Excellent

Jamie R, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Wonderful hotel! The staff was very helpful and friendly. While we were there, they were running a promotion to give customers with rental cars (basically a must, given that the hotel is about 20 minutes outside of Punta Del Este) a GPS to use at no additional cost, which helped us on several occasions. Best breakfast buffet we had on our trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice to stay with family

8/10 Good

s uzanne gaumond-begin, hudson, quebec

Liked: Cleanliness, staff & service, room comfort
fantastic location
Unfortunarely the outside pool and bar do not open before 1st of december

10/10 Excellent

Fun searcher

Liked: Cleanliness, staff & service, room comfort
Great winter weekend in family
Was a very nice place, even in winter. Have a lot of amenities, kids activities, very good breakfast. Enjoyable!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the best beach in Punta
The best beach in Punta del Este is Playa Chihuahua. This hotel is located just 5 minutes away by car. The breakfast is very good. The pool area is very nice and has a great snack bar. The parking is free as well the Wi Fi. I booked the room # 406 on the corner. Beautiful view, but a litle noise from the street. I recomend this hotel.

8/10 Good

Elizabeth, Iowa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Hotel, just outside Punta del Este
We visited Hotel del Lago in Dec. 2013 for 2 nights and found it a unique and charming place. It offers lots of great amenities for a family get-away: golf, mini-golf, outdoor pool, indoor heated pool, jacuzzi, sauna, game room, playground, beach volleyball, kayaking, bikes, beach chairs/umbrellas, etc. We took advantage of the $5 shuttle to the beach, which usually runs directly to Punta del Este, but the driver was willing to drop us at another nearby beach & arranged to pick us up there later. We found all of the staff friendly & very helpful. We speak a bit of Spanish, but noticed an English-speaker could almost always be found among the desk staff. A taxi into Punta del Este is approx $40 U.S., so you may want a car if you plan to spend most of your time in the resort town. We ate at the hotel's restaurant one night & had a fantastic meal - delicious and beautifully presented. Overall - highly recommended!
Our room
View from our balcony
View from the lobby
Laguna del Sauce at sunset

6/10 Okay

mhlc

Disliked: Staff & service
south american vacation
Hotel has plenty of potential, but not ready for prime time. Staff spoke little english, maintenance of property an issue, ie: elevators not working, dated furnishings. Like something out of the 1980's. far from town. Good views of lake and good golf course. Next time rent a car if you are staying, because the shuttle to town only runs every 2 hours from noon to 7:3o pm.

8/10 Good

Ioshi

Liked: Cleanliness, staff & service, room comfort
Great Staff
The thing i liked most about Hotel del Lago was the staff, they were really helpful and flexible to attend our requests. The hotel is located a little bit far from the centre and the main casino (Conrad), but if you have a car there is nothing to worry about, as it is very easy to drive in the city (you have just to follow the main road). I would strongly recommend you rent a car, as it is a small city and there aren't many options of public transportation, The Hotel has plenty of amenities, but you can see that they are a little bit old, although well kept. It is perfect for golf lovers (I can't really can tell anything about the golf course, as i don't play golf). The breakfast buffet is really good, with many options. i would recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, terrace and superb view
Big and comfortable room with a small terrace and a wonderful lake view. The hotel is isolated, you will need a car. Lots of paintings in the wall, some from the finest Uruguayan artists. The decor of the restaurant and the public areas is not sophisticated. We did not use the restaurant, the menu seemed very limited.

10/10 Excellent

Jean

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel but far from downtown and therefore really no choice but to eat at the hotel. Limited menu, very pricey( $22 for a small bowl of pasta) and poorly cooked. Cocktails were between $12 and $15 each, again very expensive and for that price I would have expected a few little nibbles as an accompaniment but nothing doing. Also, slightly peeved after asking for a taxi to have a chauffeur driven Merc turn up and being charged $15 for a 3 minute ride.

6/10 Okay

Cass, San Diego, CA, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better options in Punta
My first trip to Punta del Este with a friend and a bit last minute. Checked out my options on Expedia and found this hotel. Checked in late (like 11:30pm) and was unaware there was a one hour time difference from Buenos Aires (one hour later). The kitchen was closed and the closest restaurant was a 20 minute drive to town. We had no car so eating was not an option which was disappointing. The hotel is kept clean and well maintained but a bit on the older side. The carpets were old and needed to be replaced. The standard room was quite large (definitely enough for 2 people) and the beds were top notch. The biggest down fall to the hotel was definitely the customer service. There are only 2 people on staff who spoke english and I felt like when myself or my guest called the front they would get annoyed at us and sometimes just hang up the phone! They definitely had an attitude and seemed annoyed if you asked them for anything. The breakfast was good, the pool is amazing and the view of the lake is peaceful. It's a good hotel for families but make sure you speak Spanish! I think there are better options if you want to be close to the beach and in walking distance to town. There is zero tolerance for drinking and driving in Uruguay so it's better to stay where all the action is in town.

10/10 Excellent

Garry, Dunedin, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Punta del Este Golf and Art resort Hotel is about five minutes from downtown Punta del Este. But for all it has to offer (pools, bars, restaurants, activities {golf, tennis} game rooms, childrens center) it can't be beat. If I ever go back to Punta del Este, I would stay here without a doubt.

10/10 Excellent

Santiago, Bogotá DC, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutly satisfied
Very nice, a relaxing experience...

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Segunda vez que fico com minha família! Gosto muito! Um hotel bem antigo, que merece uma melhoria no chuveiro do banheiro dos quartos. O café da manhã muito gostoso e o jantar também!
Stayed 2 nights in Feb 2024

8/10 Good

Verónica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and amazing view of the lake. Beds were comfortable but rooms are outdated and need maintenance. Need better signage as its not easy to arrive to the hotel at night. Restaurant staff was always shorthanded.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alejandro P

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Buena opción pero necesita mantenimiento
El hotel es antiguo, pero con buenas instalaciones. El lugar es hermoso. Tiene poco lugar para estacionar y el baño de mi habitación no funcionaba correctamente
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda paisagem.
Hotel limpo, a aprox. 15Km do centro de Punta. Só vale a pena a estadia se estiver de carro, para a visita os pontos turísticos. Paisagem maravilhosa de um lago e o campo de golf. Bastante silencioso à noite. Hotel antigo, muito amplo, gostamos da decoração (diversos quadros nas paredes, quase over). Café da manhã razoável. Funcionários educados e solícitos. Quarto muito amplo, camas confortáveis. Comodidades diversas, de qualidade satisfatória. Metais do banheiro antigos, mas funcionantes. Banheiro muito grande, banho confortável. Vale a pena para quem quer ficar longe da agitação de Punta e curtir uma paisagem.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ana Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu indico
Achei o hotel incrível, lindo, limpo. O café da manhã excelente. Ele é antigo e precisa de alguns reparos ( o vidro da varanda, por exemplo, estava quebrado). Outra coisa é o chuveiro antigo e poderiam trocar. Tem um lago que pode cair bem na frente, piscina aquecida, piscina com cascata e mordomia. Fica distante do centro de punta mas isso não prejudicou em nada.
Piscina descoberta
Stayed 4 nights in Jan 2024

8/10 Good

Fernando

Travelled with family
Liked: Staff & service
otimo local, mas com instalações a melhorar
Local muito bom, hotel antigo buscando atualizações para melhor a estadia, o custo beneficio ficou a desejar
Stayed 2 nights in Jan 2024

6/10 Okay

José

Travelled with family
Ruim
O hotel é bem antigo, e precisa de ampla reforma. Fica longe de tudo em Punta, e o transporte, além de caro, nem sempre está disponível. Os serviços são completamente dolarizados, mas a qualidade não condiz com os preços. Encontrei baratas no banheiro do restaurante. Quarto com muito pó e móveis antigos. Obras de arte da área comum pesadas e de gosto duvidoso. Checkout às 11:00, sem qualquer tolerância. Não voltaria e não recomendo.
Stayed 5 nights in Jan 2024