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Hotel Sol Caribe

3.0 star property
Beach resort with spa services and restaurant

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November 2024

Photo gallery for Hotel Sol Caribe

Beach nearby, white sand, free beach cabanas, sun-loungers
Beach Cabana | Exterior
Beach Suite | Select Comfort beds, in-room safe, individually furnished
Breakfast, lunch, dinner served; beach views
Bathroom sink

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
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Room options

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Showing 3 of 5 rooms

View all photos for Beach Cabana

Beach Cabana | Exterior

Beach Cabana

Highlights

Balcony or patio
Individually furnished
Select Comfort bed
Ceiling fan
Private bathroom
In-room massage
Laptop-compatible safe
Daily housekeeping
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for jungle Cabana Dowstairs

jungle Cabana Dowstairs | Select Comfort beds, in-room safe, individually furnished

jungle Cabana Dowstairs

Highlights

Balcony or patio
Individually furnished
Select Comfort bed
Ceiling fan
Private bathroom
In-room massage
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Jungle Cabana upstairs

Jungle Cabana upstairs | Select Comfort beds, in-room safe, individually furnished

Jungle Cabana upstairs

Highlights

Balcony or patio
Individually furnished
Select Comfort bed
Ceiling fan
Private bathroom
In-room massage
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Predio Chen chomac MZ 6 Lt 8, Punta Allen, QROO, 77780

What's nearby

  • Sol Caribe Beach - 1 min walk
  • Punta Allen Park - 18 min drive
  • Tulum Beach - 56 min drive
  • Playa Paraiso - 72 min drive
  • Tulum Mayan Ruins - 87 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 164 min drive

Restaurants

  • ‪Las Palapas de Punta Allen - ‬15 min drive
  • ‪Sol Caribe - ‬17 min walk
  • ‪Restaurante Gaytanes - ‬17 min drive
  • ‪Las Palapas - ‬22 min drive
  • ‪Casa Ascention - ‬18 min drive

About this property

Hotel Sol Caribe

Resort by the sea
A terrace, a garden and a playground are just a few of the amenities provided at Hotel Sol Caribe. With a white sand beach, beachfront dining and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to spa services, such as a Swedish massage, reflexology or aromatherapy. The on-site restaurant, Sol Caribe, offers breakfast, lunch and dinner. Enjoy on-site activities, such as boat tours, snorkelling and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a bar.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Concierge services, beach towels and massage treatment rooms
Room features
All guest rooms are individually furnished and boast comforts, such as laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sol Caribe

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Playground
  • Snorkelling

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free beach cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 3 buildings
  • Banquet hall

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Caribe Sol
Hotel Sol Caribe
Hotel Sol Caribe Punta Allen
Hotel Sol Caribe Tulum
Sol Caribe Punta Allen
Sol Caribe Tulum
Sol Caribe
Hotel Sol Caribe Resort
Hotel Sol Caribe Punta Allen
Hotel Sol Caribe Resort Punta Allen

Frequently asked questions

Is Hotel Sol Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sol Caribe?

Self-parking is free at this property.

What time is check-in at Hotel Sol Caribe?

Check-in start time: 3 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Sol Caribe?

Checkout is at 11 AM.

Where is Hotel Sol Caribe located?

Offering direct access to the beach, this Punta Allen resort is steps away from Sian Ka'an Biosphere Reserve and Sol Caribe Beach. Punta Allen Dock and Punta Allen Park are also within 6 miles (10 km).

Hotel Sol Caribe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip was Relaxing!
While the drive was long and rough, the resort itself and our casita was lovely. Samuel was absolutely amazing in taking good care of us. The food was great. I wish there were more to do in the area, and we wish the beach and water were cleaner in order to swim and walk. Overall it was nice and secluded and we are considering going back.
Stayed 3 nights in Apr 2018

10/10 Excellent

Elizabeth, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms on the beach
We had a great stay here. The room was very nice, with a good layout for families: king bed, double bed, and a single all in one big room. You can lie in bed and hear the waves at night. The swimming was good and we had a 3-hour boat tour of the bay during which we saw a manatee, sea turtles, birds, and various fish while snorkeling. The only drawback I can think of is that the road to the hotel is full of potholes, so we had a long, bumpy ride to get here.
Stayed 2 nights in Feb 2018

10/10 Excellent

Chandramallika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the wild.
We had an amazing stay at Sol Caribe, and would be back, provided we are have enough again to drive on the road. We highly recommend people to stay here if they want to spend a quiet R&R by the sea.
Stayed 2 nights in Dec 2017

10/10 Excellent

Duncan H, Oldwick, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice! we were the only people at the hotel as they were doing maintenance but they treated us like royalty! Great spot if you can handle the road getting to it. Worth the trip but rent an SUV!!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Beach,Comfortable rooms, Attentive staff
The positives is the seclusion, nature, beach and beautiful and comfortable accommodations. The downside is that is is secluded, the difficult road, food choices, etc. If you have any questions before or after booking, call the Manager Samuel, he is very accommodating, kind and helpful.

10/10 Excellent

William, Los ANgeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wild paradise
Wonderful wild nature getaway, just make sure the 40 mile dirt road in is in good condition and have a sturdy car. Also has wonderful food. A litle pricey but a bargain compared to four star hotels in Tulum

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, amazing getaway
Great, friendly staff willing to assist you with whatever you need. It is a small resort so we often felt like we had the whole place to ourselves. Not a bad thing since we were on our honeymoon! We stayed in the Beach Cabana and it was amazing. We will be going back to Sol Caribe one day! I already miss waking up to the sound of the waves, resting in hammocks, eating delicious food, snorkeling, and playing dominoes with the staff! There are a few things that you should be aware of before going to Sol Caribe however. It is off the beaten path (which for us was a major draw). Being off the beaten path does mean driving 35 km down a dirt road, which in the rainy season can be pretty bumpy. We went down in a sedan and made it fine, but did get a small charge for cleaning when we returned the rental car ($20 US). Would recommend an SUV if possible. Another big thing to know... There are no gas stations and no ATMs, not even in the small town (Punta Allen) past Sol Caribe. So you need to bring plenty of cash and have a full tank of gas! There are tours of the Biosphere by boat which leave from Punta Allen (~$118 per boat which can fit up to six people). That and all food in Punta Allen need to be paid for in cash. Just things to keep in mind!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Small Resort...but...
Very nice place on the beach. Huge rooms ( 400-500 sq. ft.) Lovely staff... Excellent food and beverage especially given the remoteness of the location..only issue was it is quite hot in Late July and there is NO AIR CONDITIONING in any of the units...The breeze does blow but it is still 80 degrees at night and very humid and sleeping conditions were difficult..because of that would not return unless temperatures were at least 10 degrees cooler....

10/10 Excellent

thibaut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marco, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
remote location, well worth the effort
Firstly, before I mention the awesome stuff, it has to be said that this hotel is quite remote, 35km south of Tulum on a very rough road on the way to Punta Allen, which should not be attempted without a 4x4 or an SUV. Trust me, it is not the easiest drive. That said, once you arrive there, it becomes clear why it is worth the effort: beautiful beach, privacy and quiet intimacy away from the hustle and bustle of Cancun, remote beauty and a few minutes by boat to see dolphins, sea turtles, rays and snorkelling. Both my wife and I were blissfully happy with this hotel and loved every minute of it. Highly recommended, but be aware of the roads!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is amazing. What a way to get away from it all! Quite difficult to get to, but worth it. Must stay at least 2 nights after driving all that way on that dirt road...Awesome.

10/10 Excellent

Gus, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Pros: isolated without TV nor Wifi, very pivate, luxus-eco-environment, fantastic beach, restaurant with delicious food and juices, very relaxing. A real paradise. Owner couple super cool and helpfull. Great for couples! Contras: Access road (1 1/2 hr of bumpy road) however it's been repaired, prices a bit high (but worths it).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote but worth the trip
It's a bit hard to get there (rent a Jeep) but this is totally worth it. Stay more than 2 days since it goes so fast.

10/10 Excellent

tim, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Perfect.

10/10 Excellent

jose f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

RAQUEL

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Nidia, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está perfecto, creo que yo lo único que le podría agregar sería una pequeña alberca (aunque sé que no es tan fácil hacerlo por encontrarse dentro de la reserva); solo hubo un detalle en la última cena ya que el pescado que ofrecían era mero, pero no era el que efectivamente te servían; aún así estaba rico pero sí les sugiero chequen su proveedor porque les está vendiendo gato por liebre
Stayed 2 nights in Nov 2018

4/10 Poor

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Super fint hotel, men mareridt at komme dertil.
Vi ville aldrig hjemmefra have booket et hotel, der ligger så afsides og som er så besværligt at komme til og fra. Beskrivelse af hotellet er ikke i orden, da vi ingen steder kan læse, at vejen går gennem en jungle, og at den er ekstrem dårlig og fyldt med større og mindre huller med og uden vand. Man skal således bumle sig igennem en strækning på ca. 40 km, men hvor man højest kan køre 10 km/timen og derfor skal beregne mere end tre timers meget ubehagelig kørsel fra Tulum. Man skal således beregne en halv dagsrejse fra Tulum, og mindst 5-7 timers kørsel til og fra Cancun. (Lufthavnen.) Strækningen kan kun tilbagelægges i en Jeep eller anden stor bil. Hotellet er i sig selv ubeklageligt med et venligt personale og en fin restaurant. Derudover ligger Punta Allen by ca. 8 km væk fra hotellet (dvs. ca. 40 min kørsel), hvor man kan komme på fine ture og se både delfiner, havskildpadder og søkøer.
Stayed 6 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
En eller två nätter räcker gott och väl. Inte mycket att se förutom en dagstur med båt där man ser delfiner och en sköldpadda om man har tur. Inte värt den jobbiga bilturen dit från tulum. Extremt gropig väg trots att vi körde en jeep ner.
Stayed 3 nights in Jan 2018

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

SANDRINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit coin de paradis
Un coin de paradis loin du bruit et de la foule merveilleux pour découvrir Punta Allen le chemin chaotique vaut la peine d être fait Accueil super restauration excellente Tout est parfait
Stayed 2 nights in Dec 2017

4/10 Poor

Chris, Berlin

Disliked: Staff & service, property conditions & facilities, room comfort
Hugely overpriced
You pay for luxury but get a very simple place. Location is superb, the room is VERY basic, food is bad and service is terrible. If the place was a third less, I'd be satisfied. When we arrived, the lights were not working, the curtains had not been put up (we had to insist for the to put them up), the hot water boiler was not working and the drinking water provided had been standing for days (it tasted stale and of plastic). Food in the restaurant is average to poor. For the same price and cheaper you can get an amazing meal in a good restaurant in Playa del Carmen. The hotel charged us for 3 adults, even though we were traveling with a toddler (according to them toddlers don't pay). When asked why they said they could not provide us with a refund as payments had been already made.
Stayed 2 nights in Nov 2017

10/10 Excellent

Suly, Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!! Close to the beach
We were the only guest and that was like a private island, it was wonderful!!!
Stayed 1 night in Sep 2017

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitalidad
El equipo del hotel nos trato de manera cariñosa y con la mejor atención!
Stayed 2 nights in Jul 2017

8/10 Good

David, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplage, eigener Strand, weit weg von Massentourismus.