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"Very helpful and friendly staff. Nice breakfast. Rooms are nice and clean. Free bottles of water everyday. Location is great. Bring a good jacket because restaurants and bars are cold in Puno. Would recommend this hotel."

"staff is extremely good"

"Lovely location. Great attention to detail and overall service."

"Great for the price and close to everything in the square. nice restaurants/bar/ shops nearby. Staff was super nice. Clean rooms!"

"Friendly, helpful staff, clean and comfortable room"

"The property is beautiful, and the family here is so sweet and welcoming. They have an option to have lunch and dinner made for you, which I highly recommend as you are not on the mainland. The food was delicious and healthy. The view of the stars at night was breathtaking. The option to dress in traditional cloths and have a reed boat ride on the lake at sunset was unforgettable. This was my favorite part of our Peru trip, and I wish we had the opportunity to stay even longer. "

"The staff were very nice and helpful. The hotel was within walking distance of many restaurants. The breakfast was good quality. I had hot water both days when I showered. There is no heat which is typical of hotels in Peru. The hotel did provide a really thick extra blanket."

"This place is like no other. The property is beautiful and idilic. The property is situated on Lake Titicaca and this lake is stunning. All meals, beverages and excursions were included. We enjoyed our time. Abel was one of the best guides we have encountered. We would return. "

"The hotel is conveniently located within walking distance of the main square. The family owners of this property are so friendly and accommodating. Breakfast is made to order not the typical stale buffet. We were stuck in the city all day and they allowed us to sit in the lobby and wait. We shared a pizza with the owner and wonderful conversation. The amazing staff more than makes up for the lack of amenities. "