Suite, 1 Bedroom | 2 bedrooms, in-room safe, desk, iron/ironing board

Reviews of Hotel Madhav International

3.5 out of 5
Hotel Madhav International
6A Ramabai Ambedkar Rd, Before Hotel Le-Meridien, Pune, Maharashtra

Reviews

6.0
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 5 out of 21 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there's mold and the air smelled like moist mildew in my room. I woke up with respiratory issues and had to leave but the hotel management was very unhelpful in getting me checked out and giving a refund since it was booked through a 3rd party.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Edward

Liked: Staff & service, room comfort
Great wifi & good breakfast, but bathroom stunk
Best wifi connection I've had in 3 weeks in India. Breakfast was good. Hot water & AC both worked well. Room was good, but my only complaint is that the bathroom smelled terrible.
Stayed 1 night in Mar 2019

8/10 Good

kym

Liked: Cleanliness, property conditions & facilities, room comfort
Budget hotel close to Gate of India
In a good area for eating and not far from Gate of India. We didn’t eat breakfast here as others said it was slow and not so good. Check if there will be stairs if you have mobility problems. We were pretty happy here

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at this hotel were very friendly and helpful.
Stayed 5 nights in Jan 2018
Response from Bhushan on 23 Jan 2018
Thanks for taking the time to share your nice opinion .We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 Terrible

pankaj, Nashik

Disliked: Staff & service, property conditions & facilities
We check in early in the morning so we have to pay rs 1120 extra. Manager was not adjusting.
Stayed 1 night in Jan 2018
Response from Bhushan on 18 Jan 2018
Dear Guest,thanks for taking the time to give your feedback,I'm sorry you have been charged for an extra,but our hotel check in time will be 12 noon,I apologize again for the inconvenience.

10/10 Excellent

Caliboy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good value, really close to train station.
Very clean hotel conveniently close to the train station. Bring earplugs as the blast of train horns could wake up light sleepers. For early risers, breakfast isn't served until probably 8AM, even though signage says 7AM.
Stayed 1 night in Nov 2017

4/10 Poor

Suyash, San Jose

Disliked: Staff & service, property conditions & facilities
Mnay Amennities listed are just name sake
1) Hot water is available only during morning hours from 6am - 11 am. This is not advertised or written in a note. In a hotel with tariffs like this, they should provide 24*7 hot water. 2) Airport hotel shuttle- when i called an hours before my departure i was asked why didn't you tell us 12 hours before? They failed to provide the service against the advertised amenities. 3) My reservation was done through Expedia and was changed latter by adding a person and paying more. However, this was not reflected in there sales or reception records. They kept on bugging me even after two days of stays that, I have made payment for 2 people only while we are staying 3 members in our 3 beds room allotted to us. They also asked us to pay for 3rd person for breakfast before clearing out confusion on there end. Latter after 3 days, the confusion on there end was cleared. My expectation was when they are not sure about their records, Hotel management should refrain from communication with customer. This was completely unprofessional. 4) Wifi was available and i was able to connect to it. The only catch was there was no internet though wifi network was available.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't waist your time calling for someone to pick you up at the airport. No wi-if in the room.
Stayed 2 nights in Oct 2017

8/10 Good

SUDIP, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to Pune Rly Station
Hotel is conveniently located within walking distance of Pune Rly Station Back entrance. The service is very prompt. The veg restaurant attached to the hotel serves tasty food.
Stayed 2 nights in May 2017

8/10 Good

Abhijith

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Akshat, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Decent Business Hotel in a very good location
I booked a room with a double bed as advertised on the Hotels.com for a 1 night business stay. However, upon reaching, the hotel very cooly informed me that I booked the single room and insisted the amount was for that room while the double bed room would cost more. I had to escalate the matter and call Hotels.com customer service to help resolve the issue. The hotel moved me to a double bed but after a fair bit of insistence. To their credit, reception and management was courteous through the process.

8/10 Good

oliv, Europe

Liked: Cleanliness, staff & service, room comfort
Nice but loud outside
The hotel was in a very good condition and I was happy with my room, bathroom and cleanness. Unfortunately it was a bit far away to the place I was traveling every day, although when choosing it it seemed much closer. It was also a bit loud: as it is close to the railway station, I could hear all trains passing by and waiting and horning at the station. It was indeed a bit problematic so I had to sleep with earplugs every night. I found it very nice and customer oriented that the manager was calling my room every other day to get to know how my stay was going and if all was ok. But at the same time it was the only person speaking English, so whenever I needed something and this manager was not present, I almost couldn't communicate or ask for help to anyone else. The last thing - the restaurant: breakfast was poor and indian style, I missed some more choice of fruits or bread. Other meals during the day or for dinner: tasty, but expensive. The staff was really nice and kind but once I found 2 black male hairs in my dinner. I told the manager, but he seemed not to care or he didn't understand English well enough as I didn't get any answer or action on that :-)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Place, Pretty rude guys
I didn't like this at all, stay away from it.

6/10 Okay

Mandar, Mumbai

Disliked: Cleanliness
Madhav.. Definitely NOT International
Just entered the Hotel. Reception Not too well lit up. checked into the room. Room was of decent size.Comfortable bed but Mattress was not clean. Had to ask the Housekeeping to change it. Room service is not 24 hours so could not even get Tea/coffee till 730 in the morning. Same with utilities like iron,iron board etc. Air conditioning worked fine. Attentive staff. Stay was short so no complaints as such...

8/10 Good

VIJAY, MUMBAI

Liked: Cleanliness, property conditions & facilities
Good Hotel at a convenient location
it was a goo stay.though the room was very small it still was very clean and it neat. the amenities were just perfect for a business traveller, with a small desk. staff was also helpful. Breakfast was also very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - good location
It Was nice short stay. Very near to railway station. Very conviniently located.

8/10 Good

Pradeep, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay in Pune
AC remote was not working

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Poor quality of service with great breakfast
The guys there are too reluctant having a ' semi professional' attitude. Lack of coordination between themselves creates unnenecessary confusions and embarrassing situations. As per location and room quality, its acceptable. Great complimentary buffet breakfast with south indian dishes. I am a calcuttan and a non veg lover as such, south indian dishes are my fourth love...after mughlai, bengali and chinese..But honestly speaking I had become a fan of the cooking quality of this hotel's chefs over the south indian dishes.. especially the utthapam, vada, aloo paratha, poha, etc. They have changed the definitions of the dishes to me.. hats off to the chefs. But when the lunch and dinner time comes, no south indian dishes...and the quality falls directly from the sky to straight into a gutter. Horrible quality and quantity compared to the price. Hope this will help. Overall its ok except the casual approach of some of the reception guys.

6/10 Okay

shlomo, ישראל

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
צוות העובדים של שירות עד לחדר
המלון טוב מאוד שרות טוב רק נקיון חדר עושים לפי דרישה של הטייר אם לא אומרים לא עושים נקיון

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
HOTEL MADHAV : à éviter ABSOLUMENT !
à fuir. sur place, on nous a demandé de repayer après avoir reçu pourtant la confirmation d'expedia. équipe de direction nulle (réceptionniste neuneu, directeur malaimable). draps tachés dans les chambres, pas d'eau chaude (dans chambre deluxe !). Points positifs : le personnel (gentil) et la modernité des chambres. bonne situation aussi (près de la gare)