Front of property

Reviews of Blue Diamond - IHCL SeleQtions

5 out of 5
Blue Diamond - IHCL SeleQtions
11 Koregaon Road, Pune, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 246 reviews" "
Rating 8 - Good. 59 out of 246 reviews" "
Rating 6 - Okay. 21 out of 246 reviews" "
Rating 4 - Poor. 10 out of 246 reviews" "
Rating 2 - Terrible. 3 out of 246 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mohan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Taj hotel is the black sheep of the family. Dated and in dire need of refurbishing. The room seemed tired and the sheets were old and worn. This is not the Taj I’m used to. I thought the Taj group was renowned for quality. What happened here? Breakfast was good and staff friendly but oh ….. dear. Please drop this sad excuse of a Taj Hotel from your portfolio.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

francis, Almancil

Liked: Cleanliness, staff & service
A
Stayed 4 nights in Dec 2023

10/10 Excellent

SUDHEER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

PRABHAT

Stayed 3 nights in Apr 2023

10/10 Excellent

Tehmasp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here in two weeks. Perfect place to spend a relaxing day before my flight home. Great staff and comfortable and clean.
Stayed 1 night in May 2023

10/10 Excellent

Tehmasp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest 5 star hotel in Pune. Room was very clean and comfortable. Some things at the hotel a bit dated. But never affected my stay adversely. Good value when you book on Expedia.
Stayed 3 nights in Apr 2023

10/10 Excellent

Milagrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

P

Stayed 1 night in Mar 2023

10/10 Excellent

Sanjoy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Feb 2023

4/10 Poor

Ovita

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated old rooms. Rooms need renovation.

8/10 Good

Bhushan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outdated. Interior needs deodorizing there's a lack of fresh air smell inside the hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Rajnish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice property
My Stay was very nice and comfortable. The Staff is very well groomed and courteous
Stayed 1 night in Sep 2022

10/10 Excellent

Abhay, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj is known for its service and the rest of the competition doesn’t even come close! It’s the attention to the details that makes the difference and that is ingrained in the staff - Aabid Shenaz and Neha at front desk and Dimple and Balaji in latitude restaurant are prime examples. Keep up the great work! AR - Frequent Guest
Stayed 1 night in Aug 2022

10/10 Excellent

MARZBAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
A thoroughly enjoyable stay. This hotel has gone through a step jump in the quality of their service, upkeep, meals, etc. - everything was top class!
Stayed 1 night in Jul 2022

8/10 Good

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Anand Kumar, Dubai

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Good food. Excellent restaurant service and caring restaurant staff.
Stayed 1 night in Apr 2022

10/10 Excellent

Arpit

Stayed 1 night in Apr 2022

10/10 Excellent

Joseph

Stayed 1 night in Mar 2022

6/10 Okay

PANKAJ

Business traveller
RECEPTION STAFF NEEDS TO BE MORE HOSPITABLE....
Stay was just about okay, as usual the check-in staff was to rigid on giving us room choice...... it took about 1 hour or more for things to settle down....
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Typical TAJ way of hosting and living. Jayesh from Bar is wonderful and the Check-in was also managed within 3 minutes flat by Sakshi and Abid, brilliant experience despite all COVID precautions/signatures. Lunch at Hotel restaurant was an okay experience from Service standpoint !! Food delicious, thanks to Chef. Thank you TAJ Pune.
Stayed 1 night in Dec 2021
Response from Mr. Suju Krishnan on 29 Dec 2021
Dear Mr. Manoj, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We regret the inconvenience experienced by you. Your comments have been noted and discussed with the concerned department heads on priority. We look forward to welcoming you back to Blue Diamond, Pune on your next visit and assure you the best of our services and attention at all times. Regards, Suju Krishnan General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
all was ok, per night Rate was good. But the TV was not working and that was not a good experience for me.
Stayed 1 night in Oct 2021
Response from Mr. Suju Krishnan on 5 Nov 2021
Dear Guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We have always been earnest in our endeavor to extend the very best to our guests. Please accept my sincere apologies for all the inconvenience experienced by you during your recent stay with us. I assure you that your feedback has been discussed with the concerned department heads so that the same may be addressed and not repeated in the future. I look forward to welcoming you back to Blue Diamond, Pune on your next visit and assure you of our best services and attention at all times. Regards, Suju Krishnan General Manager

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 2 nights in Sep 2021
Response from Mr. Suju Krishnan on 25 Oct 2021
Dear Ms. Nisha, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

4/10 Poor

Swapan N, Coral Springs

Disliked: Cleanliness, amenities, property conditions & facilities
It looks run-down, ill maintained and dirty.
Stayed 2 nights in Sep 2021
Response from Mr. Suju Krishnan on 25 Oct 2021
Dear Mr. Swapan, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

Jaggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the blue diamond
Excellent stay and very comfortable Well located Would stay there again in a heartbeat
Stayed 1 night in Jun 2021

10/10 Excellent

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Professional staff. Food was good. Rooms were clean.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was quite and serene! very peaceful, no one to disturb
Stayed 2 nights in Oct 2020
Response from Suju Krishnan on 31 Oct 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Suju Krishnan on 24 Feb 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

Pallavi Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Suju Krishnan on 24 Feb 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

NAREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was v good. Actualky, it was better than expected. Kudos to the Taj group.
Stayed 1 night in Jan 2020
Response from Suju Krishnan on 24 Feb 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attitude and overall amenities. Great location.
Stayed 3 nights in Jan 2020
Response from Suju Krishanan on 24 Feb 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

Pallavi Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was the first 5-star hotel in Pune. Some room finishing a are older. But still same high quality service.
Stayed 2 nights in Dec 2019
Response from Suju Krishnan, General Manager on 6 Jan 2020
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan, General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel with terrific location
Staff at this particular Hotel are amazing, everyone being very helpful. The room in the hotel is very quiet, we didn’t hear other guests when they came in and presumably they could not hear us. The Hotel is well maintained and very clean, with an amazing breakfast a great selection of both western and local.
Stayed 3 nights in Dec 2019
Response from Suju Krishnan, General Manager on 9 Dec 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

SHEETAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel to stay
Excellent hotel to stay
Stayed 4 nights in Dec 2019
Response from Suju Krishnan, General Manager on 9 Dec 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Suju Krishnan General Manager on 12 Sept 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! Regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Suju Krishnan General Manager on 22 Aug 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an extremely comfortable stay. Suniel from house keeping was very friendly and helpful - such a lovely person. The food was excellent and the desk and chair in the room was so comfortable for work, I had mostly been working out of restaurants during my trip.
Stayed 1 night in Apr 2019
Response from Suju Krishnan General Manager on 25 Apr 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

SEETHALAKSHMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 5* in Pune!!!!
Another thumbs up for the Taj group. This Taj hotel is the best hotel in the best location of Koregaon Park in Pune. The service from the staff was absolutely spot on. Special mention must be made of Mr Sheikh in Reception and Suneil and Mastan from Housekeeping who added some extra decorative touches . The breakfast buffet was absolutely wonderful in terms of service, variety and taste. Special mention must be made of Chef Girish and others from the team especially Bablu, Sundar, Ishwar, Pankaj and Vicky. Chef Girish prepared some great dishes from the live counter. He was very open to feedback and took our comments on board regarding having a healthy section at the breakfast buffet. This was based on our experience at the Taj in Coimbatore and Taj Club House Chennai, All in all a wonderful experience making it an easy choice for our stay in Pune.
Stayed 5 nights in Feb 2019
Response from Suju Krishnan General Manager on 24 May 2019
Dear Guest, Thank you for taking the time to review our hotel. We are happy to know that you were pleased with hotel breakfast quality and service offered to you overall. We have always been committed in our aspirations to extend the very best of the Blue Diamond Pune in all parameters and touch points to our guests.We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive restaurant. Food very tasty. Staff helpful
Stayed 3 nights in Mar 2019
Response from Suju Krishnan General Manager on 12 Apr 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!!! Staff was just perfect... sunil, Ashok and Mastaan were taking personal care of my stay... I dint feel that m away from home... everything was taken care off
Stayed 3 nights in Mar 2019
Response from Suju Krishnan General Manager on 4 Apr 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in restaurant were superb, Vicky, Pankaj, manoj and a young chef all brilliant
Stayed 2 nights in Mar 2019
Response from Suju Krishnan General Manager on 1 Apr 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service by all staff
Comfortable room, good choice of restaurants onsite, very good breakfast, outstanding service
Stayed 3 nights in Feb 2019
Response from Suju Krishnan General Manager on 1 Apr 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

PREETI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Suju Krishnan, General Manager on 23 Feb 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! regards, Suju Krishnan General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff. Excellent spa services. Great buffet breakfasts and dinner. The oldest 5* hotel in Pune.
Stayed 4 nights in Jan 2019
Response from Suju Krishnan General Manager on 31 Jan 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Some smell that usually is present in attics or a room not used for a long time. This was evident in the hallway leading to the room and to the room itself. Hard to describe. Is it HVAC? I am comparing it with typical USD 100 to 200 per night hotels in the US.
Stayed 1 night in Jan 2019
Response from Suju Krishnan General Manager on 25 Jan 2019
Dear Guest Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We regret the inconvenience experienced by you. Your comments have been noted and discussed with the concerned department heads on priority. We look forward to welcoming you back to Vivanta By Taj, Blue Diamond, Pune on your next visit and assure you the best of our services and attention at all times. All The Best, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj group always known for their customer service and hospitality. And in blue diamond too they totaly live up to it..our family stay was amazing .money totaly worth it.
Stayed 1 night in Jan 2019
Response from Suju Krishnan General Manager on 25 Jan 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! regards, Suju Krishnan General Manager

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury and comfort
Had a luxury suite which was lovely. with steam bath and giant tub. Very nice. It's traditionally decorated which I prefer to ultra modern look, and all in all a delightful stay. Complimentary fruit and wine was also much appreciated. The food was excellent as well.
Stayed 1 night in Jan 2019
Response from Suju Krishnan General Manager on 13 Jan 2019
Dear Guest, Thank you for choosing to stay at Vivanta By Taj Blue Diamond, Pune and taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. Your valuable feedback shall be shared with our team. We look forward to hosting your stay with us in the future. Please feel free to contact me directly and it will be my pleasure to assist you. Regards, Suju Krishnan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service clean rooms and convenient location. Good value for money
Stayed 3 nights in Jan 2019
Response from Suju Krishnan General Manager on 25 Jan 2019
Dear Guest, Thank you for taking the time to review us. We are very glad to know you were pleased with the hotel overall. We look forward to hosting you once again and continuing to meet your expectations. Thank you for choosing Vivanta by Taj - Blue Diamond, Pune! regards, Suju Krishnan General Manager

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Suju Krishnan General Manager on 13 Jan 2019
Dear Guest, Thank you for choosing to stay at Vivanta By Taj Blue Diamond, Pune and taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. Your valuable feedback shall be shared with our team. We look forward to hosting your stay with us in the future. Please feel free to contact me directly and it will be my pleasure to assist you. Regards, Suju Krishnan General Manager