Outdoor pool

Reviews of Royal Orchid Central Pune

4 out of 5
Royal Orchid Central Pune
Marisoft Annexe, Kalyani Nagar, Pune, Maharashtra

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 111 reviews" "
Rating 8 - Good. 53 out of 111 reviews" "
Rating 6 - Okay. 16 out of 111 reviews" "
Rating 4 - Poor. 5 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

SAMEER

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good property to stay . Great ambience but need to improve their gym area
Stayed 2 nights in Jan 2024
Response from Vice President - Operations on 31 Jan 2024
Dear SAMEER, We appreciate your feedback on our property's ambience and are glad you enjoyed your stay. Your input regarding the gym area is invaluable, and we want to assure you that we're committed to providing an exceptional experience in all aspects of our facilities. We are already in the process of evaluating enhancements for the fitness center, ensuring our guests have access to top-notch equipment and a more enriching workout environment. Please rest assured that we're dedicated to continuous improvement and look forward to exceeding your expectations on your next visit. Vikas Passi,Vice President - Operations

4/10 Poor

PRATAP

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel seems very old and not maintained. The lamp covers looked dirty and bed covers looked very old. For the amount paid, property definitely is very expensive.
Stayed 1 night in Nov 2023
Response from General Manager on 22 Nov 2023
Dear PRATAP, We appreciate your feedback and have noted the concerns you expressed regarding your stay. It is with regret to know that your experience did not meet your expectations, in terms of the maintenance and the value for money. Our hotel embraces its vintage charm, but we do understand if it may not resonate with everyone. Nonetheless, cleanliness is of absolute importance to us. We assure you that the issues you faced with the lamp covers, and bed covers are not in line with our usual standards. Your comments about the value are also appreciated. We always aim to provide quality services and amenities at competitive prices. We're sorry we weren't able to meet your expectations this time. Please know that your experience has been taken seriously, and your valuable feedback has been dispatched to the relevant departments for immediate action and improvement. We sincerely hope that you’ll afford us another opportunity in the future to demonstrate our commitment to your comfort and satisfaction. Vikas Passi,Vice President - Operations

8/10 Good

DHANAPAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed overnight and the stay was very pleasant. My daughter had joined the next day morning. Sonali at dining area was very attentive and pleasant.
Stayed 1 night in Aug 2023
Response from FOM on 23 Sept 2023
Dear GuestNamaste!Thank you so much for your feedback. We look forward to welcome you back.Warm regards

8/10 Good

Utkarsh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Property is good, and worth the money. Cons: Staffs are bit slow, they have a list in bathroom but nothing is provided to us in it.
Stayed 2 nights in Aug 2023
Response from General Manager on 10 Aug 2023
Dear Utkarsh, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property to be good value for your money. However, we are truly sorry to hear about the inconvenience you had with our staff & amenities provided. We aim to provide our guests with prompt service and all the essential comfort they need. What you've described is not typical of our services and we will definitely address this issue to improve. We hope that this incident won't discourage you from staying with us in the future. Your comfort and satisfaction are our priority and we assure you that we will strive harder to meet your expectations next time. Once again, thank you for your honest feedback. We look forward to welcoming you back in the future. Warm regards

8/10 Good

Sunita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathrooms in this property are not safe for the elderly
Stayed 5 nights in May 2023
Response from FOM on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

4/10 Poor

RAHUL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from FOM on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

6/10 Okay

Vivekanand

Travelled with family
Expensive for what its worth
Stayed 1 night in Mar 2023
Response from Shantanu Akolkar on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

8/10 Good

Marina Dalila

Stayed 3 nights in Feb 2023
Response from Shantanu Akolkar on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely restaurant across the road. Good location for Aga Khan palace and central Pune. Only negative, after staying for a full week we had paid extra for late 6pm checkout then had to hang around in the foyer for 3 hours until 9pm when we left for our flight - they insisted we pay full 1 day room fee to keep the room from 6pm to 9pm. We refused so sat in foyer. The room was empty upstairs so the hotel could've allowed us to use it but we felt a full 1 day fee on top of our already paid late checkout fee was unfair. Because of this I will stay elsewhere on my future visits to Pune, so hopefully they will see that their mean behavior has lost them revenue and they will treat future guests fairly.
Stayed 6 nights in Jan 2023
Response from roc pune on 14 Mar 2023
Dear sir, greeting from royal orchid central, pune! we thank you for summarizing our offerings and admiring them on this forum. Your satisfaction and well-being are of utmost importance to us and we are glad to know that we have been able to deliver to your expectations. Once again, many thanks for staying at our hotel and appreciating our services. We are glad that the pleasant memories have helped us earn your patronage and the entire team looks forward to being at your service whenever you choose to visit us next. Warm regards

8/10 Good

Shaikh

Stayed 1 night in Sep 2022
Response from FOM on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

6/10 Okay

Robert

Stayed 3 nights in Nov 2021
Response from Shantanu Akolkar on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

4/10 Poor

Jai

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from FOM on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

6/10 Okay

Glen

Business traveller
Liked: Staff & service
3 star hotel experience.
This hotel is a bit tired and run down for a 4 star rated property. It's conveniently located nearby the airport and shopping areas. Staff were friendly at check in but not so efficient with check out. Overall a 3 star experience.
Stayed 1 night in Mar 2020
Response from ROC Pune on 19 Mar 2023
Dear sir, greeting from royal orchid central, pune! we thank you for summarizing our offerings and admiring them on this forum. Your satisfaction and well-being are of utmost importance to us and we are glad to know that we have been able to deliver to your expectations. Once again, many thanks for staying at our hotel and appreciating our services. We are glad that the pleasant memories have helped us earn your patronage and the entire team looks forward to being at your service whenever you choose to visit us next. Warm regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was adequate, but both mornings I entered the dining area the tables were mostly full with dirty dishes from the previous evening's dinner guests.
Stayed 3 nights in Feb 2020
Response from Shantanu Akolkar on 26 Jul 2023
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Amit Negi on 4 Dec 2019
Thank you for reviewing us. We look forward to having the pleasure of welcoming you to our Hotel in the near future.

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019
Response from Amit Negi on 2 Dec 2019
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

6/10 Okay

Ozzy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice location, but the rooms! No air no ventilation amazing heavy smell of mold in the room all night long that you have to breath in! And the old A.C. system makes it worse so better keeping it off. Restaurant is ok average. Internet speed is fair.
Stayed 9 nights in Oct 2019
Response from Amit N on 25 Oct 2019
Dear Sir, Greeting from Royal Orchid Central, Pune! At our hotel, we strive to provide the best of service standards in order for our guests to enjoy a par excellence stay but regret the inconvenience caused to you. Let me assure you that we have taken your feedback very sincerely and will not leave anything to better our services and live up to the esteemed expectations of our most valued patrons, such as you, on your future visits. We request you to consider this as a one-off and give us another opportunity to serve you again. We look forward to welcoming you back. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Amit Negi on 24 Jun 2019
Dear Sir, Greetings from Royal Orchid Central, Pune !!! Many thanks for your kind remarks and excellent overall rating. Our hotel offers a range of eclectic and exclusive offerings that are well-complemented by our impeccable service. It indeed is great to know that while you enjoyed our amenities, it was our service that made a lasting impression. Thank you again for summing up your perfect Royal Orchid experience on this public platform. The entire team at our hotel looks forward to welcome you with another enriching experience. Warm Regards

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
it located on center and heart of Pune city and near by IT city ..so many restaurants surrounding areas ...also get transport easily..near to airport...
Stayed 2 nights in May 2019
Response from Amit Negi on 24 Jun 2019
Dear Sir, Greeting from Royal Orchid Central, Pune! We thank you for considering our services perfect for a business traveler. We are delighted to know that you were much impressed with our ambiance and food. Our team would, indeed, deem it an honor to have you back with us and pamper you with their flawless service standards. Once again, thank you for lauding our services on this public forum, and we look forward to the pleasure of your revisit. Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Amit Negi on 24 Jun 2019
Dear Sir, Greetings from Royal Orchid Central, Pune !!! Many thanks for your kind remarks and excellent overall rating. Our hotel offers a range of eclectic and exclusive offerings that are well-complemented by our impeccable service. It indeed is great to know that while you enjoyed our amenities, it was our service that made a lasting impression. Thank you again for summing up your perfect Royal Orchid experience on this public platform. The entire team at our hotel looks forward to welcome you with another enriching experience. Warm Regards

10/10 Excellent

Dr sadat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Amit Negi on 24 Jun 2019
Dear Sir, Greetings from Royal Orchid Central, Pune !!! Many thanks for your kind remarks and excellent overall rating. Our hotel offers a range of eclectic and exclusive offerings that are well-complemented by our impeccable service. It indeed is great to know that while you enjoyed our amenities, it was our service that made a lasting impression. Thank you again for summing up your perfect Royal Orchid experience on this public platform. The entire team at our hotel looks forward to welcome you with another enriching experience. Warm Regards

8/10 Good

Verified traveller

Liked: Staff & service
Fair as advertised.
Its a typical 3 to 3.5 star hotel in Pune.
Stayed 2 nights in Dec 2018
Response from Amit on 10 Jan 2019
Thank you very much for your candid review about our hotel. Your feedback is extremely valuable to us. We look forward to having the pleasure of welcoming you to our Hotel in the near future.

8/10 Good

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it says it has a bar it was not open any time we were there. That said it is a very comfortable place to stay with in general very friendly helpful staff. Close to the Aga Khan Palace.
Stayed 3 nights in Nov 2018
Response from RDM on 21 Nov 2018
Dear Mr. Alan, Namaste !!! We thank you for opting to stay with us and providing us with your valuable feedback. We thank you for the valuable comments expressed by you.We are happy to see most of the areas had met your expectations. It is with sincere regret to notice your disappointment with our bar facility. Please accept our sincere apologies for the lapse in our services and the inconvenience caused due to the same. I assure you that the problem you mentioned have been addressed accordingly with the team. We will further streamline and fine tune all necessary procedures so that our esteemed guests like you are not put to inconvenience and discomfort. However, we indeed value the comment we receive from you because it gives us the opportunity to continue in improving our facilities and the services we provide. In closing, may we thank you again for taking the time to share your experience. If you have any further queries or comments, please feel free to contact me directly, we shall be happy to assist you. Warm Regards,

8/10 Good

Hema, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, lived up to expectations. That's all I have to say and do not like being forced to write a minimum number of characters.
Stayed 2 nights in Nov 2018
Response from RDM on 19 Nov 2018
Dear Ms.Hema Namaste!!! Thank you for the valuable comments expressed by you during your recent stay at our hotel. It is always an immense pleasure to receive such positive feedback. We are glad to know that you liked the overall services, facilities and hospitality of our staff. We are sure such positive feedback would motivate all of us to continually strive to enhance our services. In closing, may us thank you again for taking the time to share your experience. Assuring you of our best attention and services at all times, we look forward to having you again with us in the near future. Warm regards.

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018
Response from Amit Negi on 29 Nov 2018
Dear Guest, Thanks for your ranking. We would love to hear more about your stay experience at our property. Warm Regards

10/10 Excellent

Chandan, Kolkata and pune chakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful staff eccilent food nice reception avery thing is perfect
Stayed 1 night in Nov 2018
Response from Amit on 12 Nov 2018
Dear Mr. Chandan, We express our gratitude for sharing your review concerning your stay at Royal Orchid, Pune. It always makes us happy when our guests recognize our efforts and lavish us with their earnest accolades. We look forward to having the pleasure of welcoming you to our Hotel in the near future. Warm Regards

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
disappointed
booked a Suite. But they give normal room. They said the deal was too good. But thats the point of booking online!
Stayed 4 nights in Oct 2018
Response from Amit on 12 Nov 2018
Dear Guest, we regret that you couldn’t enjoy the par excellence experience that most of our patrons talk about on this forum. Your concerns have been well-heeded for improvisation. We had escalated the matter to the booking source and the corrective measures will be taken to overcome such situation. Warm regards

8/10 Good

Priyanka, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The service standards were excellent.Cleanliness,food and service were all good.They ensured my stay(was a business trip) was comfortable.Their staff is polite and helpful .Komal at the front desk & Shantanu, thanks for going the extra mile and making such swift arrangements for my unexpected extended stay.
Stayed 4 nights in Sep 2018
Response from Amit Negi on 19 Sept 2018
Dear Ms. Priyanka, We thank you for commending our various offerings. We are glad that we could fill every moment of your stay with pleasant memories and hope to see you again with a similar experience. Your kind remarks about our hotel facilities are treasured by the entire team. We hope you would give us yet another chance of winning you over with our offerings. Looking forward to your next visit! Warm Regards

10/10 Excellent

Vidhu, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ambience
Stayed at the Orchid Central for 2 days with my wife. Excellent location, clean surroundings, excellent staff very courteous and helpful, most importantly prompt and ‘never say no’ attitude. To top it a very sumptuous and tasty breakfast which satisfies your taste buds may you be from any corner of the country. I would certainly recommend it to one and all. And to the staff- Keep it up.
Stayed 2 nights in Sep 2018
Response from Amit Negi on 11 Sept 2018
Dear Guest, Greeting from Royal Orchid Central, Pune! We thank you for summarizing our offerings and admiring them on this forum. Your satisfaction and well-being are of utmost importance to us and we are glad to know that we have been able to deliver to your expectations. Once again, many thanks for staying at our hotel and appreciating our services. We are glad that the pleasant memories have helped us earn your patronage and the entire team looks forward to being at your service whenever you choose to visit us next. Kind Regards

2/10 Terrible

Hitesh

Etiquettes need to be learned by the staff
Likes: Spacious rooms and toilets. Good view( atleast my room had) Dislikes: Few staff members dont have the basic etiquettes and lack of understanding. Booked from two different websites for rooms for continuous stay. (As the rooms were getting full because of a wedding happening) End of 1st booking makes them call me again again and disturb the sleep of the guests to pay even after giving them the information during check-in and they even took a note of the booking but they wanted payment, like we would run away. Trust me even 2 star hotels dont do this with guests. 1st day they forgot to clean up the room even after informing them. My guests werent allowed to enter the hotel after 6pm. Thats what they were told at the reception desk. (Is this a Jail that you have visiting hours) Pls dont have high hopes for the pool. Its really small and only 4ft deep. The photos just make the hotel look big but its not. Gym has hardly 2 machines
Stayed 3 nights in Aug 2018
Response from Amit Negi on 5 Sept 2018
Dear Mr. Hitesh, Greeting from Royal Orchid Central, Pune! At our hotel, we strive to provide the best of service standards in order for our guests to enjoy a par excellence stay but regret to learn about the choices of dishes had not met your expectation. Let me assure you that we have taken your feedback very sincerely and will not leave anything to better our services and live up to the esteemed expectations of our most valued patrons, such as you, on your future visits. We request you to consider this as a one-off and give us another opportunity to serve you again. We look forward to welcoming you back. Warm regards

8/10 Good

Anna, Bangalore

Liked: Room comfort
good location. food was good. first two days of the stay staff was very polite and helpful however on the third day they really were helpful. not sure if it was because of change of staff or because we were checking out that day. Overall, rooms were clean and comfort was there. Felt like a safe hotel for women to stay when travelling alone.
Stayed 3 nights in Aug 2018
Response from Amit Negi on 23 Aug 2018
Dear Ms. Anna, Thank you for sharing your feedback.We also express our gratitude for putting in a good word for our facilities with in.Let me assure you that we have taken your feedback very sincerely and will not leave anything to better our services and live up to the esteemed expectations of our most valued patrons, such as you, on your future visits. The team and I do hope to have the pleasure of welcoming you back. Warm Regards

8/10 Good

Rajnish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Amit on 22 Aug 2018
Dear Mr. Rajnish, Thank you for reviewing us. We look forward to having the pleasure of welcoming you to our Hotel in the near future. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 12 nights in Jul 2018
Response from Amit on 22 Aug 2018
Thanks for reviewing us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one. Enjoyed stay. Location wise best. Stayed for two nights.
Stayed 1 night in Jul 2018
Response from Amit Negi on 23 Jul 2018
Dear Guest, We express our gratitude for sharing your review concerning your stay at Royal Orchid, Pune. It always makes us happy when our guests recognize our efforts and lavish us with their earnest accolades. We look forward to having the pleasure of welcoming you to our Hotel in the near future. Kind Regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Amit Negi on 16 May 2018
Dear Mr. John, We thank you for rating our hotel, which is the perfect endorsement of the services we offer. It was very pleasing to learn that overall you had an enjoyable stay with us. The entire team at our hotel looks forward to welcome you with another enriching experience. Warm Regards

8/10 Good

Hiten, Mumbai

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good Property, Good Food & But Terrible Cleanlines
Check in & Check out was smooth, staff was helpful, Food Was good. But room cleanliness was not good at all. Bathtub was a bit broken and certain in bathroom was dirty. We even found condom packet in bath robes.
Stayed 2 nights in Jan 2018
Response from Amit Negi on 5 Mar 2018
Dear Mr Hiten, Greeting from Royal Orchid Central, Pune! Thank you for sharing your review with us since it gives us an opportunity to review and enhance our service standards. At our hotel, our associates endeavor to accord our guests with tailor-made experiences that make their journey of discovery a memorable one. However, we are dismayed that we could not achieve the same for you. We assure you that your concerns will not be taken lightly and we will be reviewing the team’s performance to iron out the issues and bridge the gap between your expectations and the service accorded to you. We request you to consider this as a one-off and give us another opportunity to serve you again. Kind Regards

8/10 Good

Sardar Inderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was good stay overall
Stayed 6 nights in Nov 2017

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, centrally located.
Excellent Location, city center. Just 6 km from airport. Good places to eat nearby within walking distance. Breakfast was OK.
Stayed 3 nights in Nov 2017

8/10 Good

Adam

Liked: Staff & service, room comfort
TH3STR0UD
Not all bars open Pinx restaurant chef window dirty at top Otherwise ok
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

M K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantabulous stay
It was excellent in all respects

10/10 Excellent

Dibyendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Avelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff Service!!
Excellent customer service, especially Armard, Ali and Taher. They accommodated all our needs.

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dheeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay@ROC Pune
Royal Orchid Central Pune is a great place to stay, the staff was very friendly and courteous. All the requests were swiftly taken care of. Quite often, hotels fail to give get consistent level of service but ROC Pune manages to do that. Located very centrally at Kalyani Nagar, yet close to Airport. Used the restaurant and swimming pool as well, no complaints!

10/10 Excellent

Eric, Rimsting, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience
We checked in at 4:00 in the morning. The hotel had a car and driver waiting at the airport in PNQ. Very professional and friendly driver, desk staff, and restaurant manager. We had weird hours but they were very accommodating and supportive. Great experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Value for Money...Room size is good...very good & comfortable stay