Search Family-Friendly Hotels in Puerto del Carmen

"Reception staff are excellent. After that it’s downhill. Food is terrible! Not fresh, highly processed and dining area has school canteen vibes. The cleaner would enter our apartment early morning (often before 9am) and ignore requests that we did not want to be disturbed. And her cleaning skills are lacking at the best of times. Entire place needs attention. Two others had lots of cockroaches in their apartments but we were lucky to avoid unwanted guests. "

"We stayed in room 415, overlooking the pool and sea view, the room was cleaned daily. There is a good array of food for breakfast and always plentiful. Staff were pleasant and helpful. I had an amazing massage at the wellness centre. Hotel is in a good location with easy access to shops, restaurants and public transport. "

"Clean room staff very helpful and friendly pool and surrounding area all very good "

"The Gardens are beautiful with lush greenery, many water features and a back door onto the promenade, a Mini Golf area, several swimming pools, fish pond, a couple of cafes and a multitude of sun loungers. you are bound to feel relaxed in such salubrious surrounds"

"An excellent place to stay. We stayed last year and felt we had to return this year.The location is perfect. The breakfast is great.The rooms are spacious and well presented. And the staff are friendly with nothing too much trouble. I would highly recommend "

"Been here several times. The rooms are a good size and we got the room we asked for. Downsides breakfast always the same and very boring. The WiFi is terrible wherever you are in the hotel. "

"Excellent spacious room with a nice view. Very nice breakfast lovely staff. Conveniently located for everything in the town."

"Staff at bar/restaurant very helpful. "

"Room clean staff courteous"