Three bars offer refreshing cocktails for poolside relaxation at this family-friendly retreat where guests can truly recharge their batteries in paradise
HC Hotel Magec welcomes families near Plaza del Charco and Taoro Park with a rooftop terrace, outdoor pool, on-site restaurant, poolside bars, and spa services. Enjoy meals from breakfast to dinner. The attentive staff receives consistent praise.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Free Wi-Fi
Restaurant
Air-conditioning
Gym
Breakfast available
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Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 6 for adults and from EUR 3 for children
Early check-in fee: EUR 10 (subject to availability)
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 18 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
Pool access available from 10 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does HC Hotel Magec have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM to 6 PM.
Is HC Hotel Magec pet-friendly?
No, pets are not allowed at this property.
How much is parking at HC Hotel Magec?
There is free parking nearby.
What time is check-in at HC Hotel Magec?
Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability). Late check-in is available during limited hours.
What time is check-out at HC Hotel Magec?
Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).
Are there all-inclusive benefits at HC Hotel Magec?
Some rate plans available at this hotel are all-inclusive.
Where is HC Hotel Magec located?
This family-friendly Puerto de la Cruz hotel is located on the boardwalk, within a 10-minute walk of Plaza del Charco, Tenerife Beaches and San Felipe Castle. Garden Beach and Taoro Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is definitely not a 4 star! The food was absolutely vile! Stale pastries, limp and bad salad, bad fruit, all buffer food was cold and looked like it was warmed from thr day before! No clean cutlery, no clean glasses or cups, the jugs of water had spors of black mould in them! The laminate floors was water damaged and coming apart! Ladders to the pool was broken and we witnessed multiple people injuring them selves! The beds was so uncomfortable we never slept due to pins and needles! There was noise on the landings till early hours in the mornings! Doors constantly slamming! No clean towels, no restock of toilet rolls, a foul smell in our room coming from the drains in the bathroom! Stray Cats roaming around the hotel! All the staff are very rude and didn't care about our concerns! None of the coffee or cold drinks machines ever worked! No sangria at all considering its a spanish resort! Never again would i ever saty in this accommodation and advise people to do there research first about this hotel it needs closing down! And the pics online are nothing like the hotel today!
Verified traveller
Stayed 2 nights in Mar 2023
Verified
8/10 Good
Alberto
7 Sept 2025
Liked: Cleanliness, staff & service
Hotel antiguo, sin reformar, pero está limpio y medianamente bien conservado.
No volveré a este hotel más tiene cuatro estrellas pero no lo merecen
Esther Rodríguez
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Stephanie
25 Jan 2025
Liked: Cleanliness, staff & service
Danke für diesen schönen Urlaub und die Freundlichkeit des gesamten Personals.
Hier muss man sich einfach wohl fühlen.Danke auch an die Reinigungskräfte.
VORBILDLICH !
Stephanie
Stayed 21 nights in Dec 2024
Verified
8/10 Good
Serhii
30 Sept 2024
Liked: Staff & service
Por el precio que ofrecen no hay que pedir una exclusividad. Sencillo todo.
Serhii
Stayed 3 nights in Sep 2024
Verified
6/10 Okay
Verónica
26 Aug 2024
Liked: Cleanliness, staff & service, amenities
Se está muy tranquilo. Pero tiene horarios para el todo incluido un poco extraños
Rapporto qualità prezzo 10 , hotel al centro , silenzioso , camere pulite e grandi con balcone enorme e vista meravigliosa ! Colazione abbondante e varia !
samuele
Stayed 2 nights in Feb 2023
Verified
6/10 Okay
Giacomom
12 Feb 2023
Liked: Staff & service
Disliked: Cleanliness
la posizione è buona
personale in sala cordiale
pulizia delle camere scadente
pulizia della sala da pranzo molto scadente
reception non cordiale
cibo solo per tedeschi ( questi mangiano anche una scarpa se è cotta)
Personal de recepción atento. Servicio de desayunos desordenado, la vajilla la sacaban mojada, no reponían las máquinas de zumos y café y leche, etc...Wifi sólo funcionaba en balcón y en hall de recepción, y no muy bien. Deberían compensar en el precio por no cumplir con los servicios que aseguran ofrecer.
Está muy bien ubicado y tiene una buena relación calidad precio
Mayte
Verified
4/10 Poor
Matti Olavi
26 Nov 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Hyvä sijainti ja mukava uima-allas terassi. Lisäksi edullinen.
Epämiellyttävä aamiaisranneke ja vain yksi huoneiston avain. Kun liikkui eri aikaan oli yritettävä sovitelle menoja jotta pääsi huoneeseen tarvittaessa - ala-arvoista.
Siivousta ei tarvita joka päivä - aivan turhaa (osa ehkä haluaa osa ei).
Hyllytilaa vaatteille vähän vaikka iso huone. Pöytä, jonka äärellä voisi esim. istahtaa ja pelata korttia kavereiden kanssa, puutuu vaikka se huoneeseen mahtuisi.
El personal amable y eficiente.
Las instalaciones necesitan una renovación urgente. Pocas sombrillas en la piscina.
Manuel Pérez
Stayed 7 nights in Aug 2022
Verified
6/10 Okay
Miguel Barrio
24 Aug 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Lo que más me gustó, la ubicación, lo que menos que es un hotel de cuatro estrellas muy antiguo, más teniendo en frente el hotel valle de Orotava que es un cuatro estrellas de verdad, nuevo y moderno.
Miguel Barrio
Stayed 7 nights in Aug 2022
Verified
8/10 Good
Florian
28 Jun 2022
Liked: Cleanliness, staff & service, amenities
War schon das zweite mal Frühstück und Abendessen waren gut.
Das Zimmer war recht schlicht und etwas alt eingerichtet aber dafür sehr Sauber.
Das Personal war sehr höflich und sehr hilfsbereit.
Es gab auch ein paar Angestellte die ein bisschen Deutsch sprachen aber wir kamen mit Englisch sehr gut klar.
Die Preisleistung stimmt auf jeden Fall bei diesem Hotel.