Search Hotels Near Promenade, Temecula

"First time visiting, Large Property with Good Water Qualities and Facilities."

"Staff was incredibly friendly and helpful. "

"Room wasnt ready even after they gave us the key to get in. I reserved 3 rooms, all the rooms smelled like urine or dirty mop water. My guests were embarrassed as well as I. Still waiting on the hotel to respond to hotels.com regarding my request!"

"The staff (Eric) was welcoming, professional and answered all my questions/concerns. The room was nice, clean and they provide free coffee in the lobby all day. There was a lady in training with Eric (sorry, I forgot her name) that also very helpful! I recommend this hotel, and will definitely come again! "

"Breakfast was great and the staff was very helpful."

"I’ve stayed here a couple of times and I’ve always had a good experience. The front desk staff is pleasant. "

"The room was a"

"Our entry door had issues. Handle was broke, it worked 50% of the time. They have a top not maintenance guy who showed us a trick to get it open most of the time, he was great. You'd think they'd fix something like this for security reasons if anything."

"The place looked good from outside. I didn’t expect to have some issues before checking in. It was on going some renovation on one side, our room was right next to a bunch of construction stuff in the hallway. The other side of the hallway looked clean and quiet, so I asked to move to the other side. The next room was fine except the window was extremely dirty. It smeared with heavy dirts as a view. The sink had no stopper, just a hole and some foul odor could be smelled. Then the only elevator was not working at one time. One thing I found strange was that each garbage can had a new bag hanging aside without opening and tucked into the can in both rooms I had been inside. I guessed they expected the guests doing it, not big deal, but I had never seen this in other Holiday Inn …"