Search Hotels Near Promenade at Carolina Reserve, Fort Mill

"Staff At front desk were nice, property was terrible though. The smell and condition of the hotel was awful. Do not recommend at all"

"Parking lot was full every night. Many oversized vehicles parked in compact spaces and truck/trailers taking up multiple spaces so I had to park down the road on the street. This felt very unsafe and I would not recommend it to solo female travelers. "

"Room was clean, nice amenities, helpful staff. Breakfast was good too. "

"Nice hotel very quiet staff very nice and helpful Carpets old and smelly 249 had black ants and it smelled like dog."

"Nice hotel in a great area. Full size fridge is a definite plus. My stay was ruined by the fact that there was a WEEKEND-LONG party directly below my room with blasting music, singing, and cheering from early morning until late at night. I tolerated it Friday night. I was woken by it at 8am Saturday morning, which I still tolerated, and it was still going when I returned to the hotel at 8:00 Saturday night. I called the desk at 9:30pm and was told that while multiple guests had complained, there was nothing that could be done. I was assured that it would end by 10pm. It did not. I called again at about 10:20, and was told “they’re leaving the room now.” No, it continued on. Still going at 10:30. I called back at 10:35, and the front desk didn’t even pick up the phone. I can assure you that had I made that much noise in my room I’d have been asked to leave! The hotel essentially took money for rooms on the 2nd floor with the knowledge that the conference room below would make those rooms uninhabitable, and they didn’t care. No offer to correct or to comp any portion of my stay. (Almost 200/night with taxes and fees). Unacceptable. We rent hotel rooms to have a place to SLEEP. If that can’t happen, it’s a fail regardless of anything else that was good about the property. "

"Great hotel. "

"Elevator was broken "

"Great staff! Good breakfast "

"No air conditioner."