Search Hotels in Prestonia, Louisville

"Room hot. Air conditioner wasn’t working properly. Maintenance called. They had to pull filter. It was black with filth. Very dangerous health hazard. Did not replace filter. Had to sleep without filter in air conditioner. Also dangerous health hazard."

"My only complaint is there is no room service, and there is no food available past 11:00pm. The bar in the casino stays open until 3am, however, there is no room service. They should offer food and beverage service to the rooms, and there should be food available 24/7 because it’s a casino hotel. The casino is open 24/7. Other than that, the room was very spacious and nice."

"You dang sure do not want to stay here it was supposed to be non-smoking rooms The room smell like smoke people smoking marijuana everywhere you turned The elevators were so strong of smoke and marijuana smoke that before you could get to the floor that you're getting to you were getting a contact high for being on there it was so strong you could barely breathe dogs barking people and broad daylight has a kite walking around I do not recommend this place to anyone and the staff when I wanted to check out it was early in the morning and they refused to open the door they said just go back to your room and leave the key or slide it under the door I might coming. And the sheets and stuff that were supposed to be cleaned smelled of cigarette smoke. And the worst thing was they had you sign papers and then told you it was non-refundable and then when you went to the hotel room and it reaped like it did they refused to give me my money back that place was a nightmare"

"The room was outdated, smelled slightly and gave us an unclean feeling. The room was cleaned but it was very worn. When we booked our room, we booked double beds but somehow our booking was taken/ sold before our arrival. The one staff on duty gave us a King sized bed and a roll out bed in comparison to the double beds we requested. This is not comparable. The roll out bed was made of wires and little cushion. It had no covers so they gave us like 25 pillow cases and a mattress protector to use for covers. CRAZYY! I could barely walk the next morning after sleeping on the roll out couch. I paid for a bed and got FAR less than what I asked or paid for even though they tried to convince us that the King sized suite would be "an upgrade". NOT AT ALL"

"Nice,clean area "

"Great! "

"Excellent all around "

"The hotel was very clean and nice. In a great area too."

"na"