Powerstock Trip

I had to walk a longer distance than I would have liked to find restaurants and shopping areas. The room and hotel were both clean, but lacked any charm and felt very sterile. The staff was not very friendly upon check in. There was minimal contact. I personally would not stay here again.

The quality of this hotel and the service was great. Excellent location. Very close to transportation (tube station), restaurants, and theatres.

The room was very small with only one bedside table and no lamps. One side of the bed was positioned against the wall making it difficult to access.

Excellent hotel, close to Paddington station. Small rooms but clean and nice with coffee maker in room

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!