Exterior

Reviews of Courtyard by Marriott Poughkeepsie

3 out of 5
Courtyard by Marriott Poughkeepsie
2641 South Road/Route 9, Poughkeepsie, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
clean, comfortable, friendly reception.
Stayed 1 night in May 2024

10/10 Excellent

Aleksandr

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean rooms all around is neat, fresh and clean.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a few times always a pleasure
Stayed 2 nights in May 2024

10/10 Excellent

Harsh, jersey city

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and comfortable, staff was very nice
Stayed 2 nights in May 2024

8/10 Good

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quite older property.
Stayed 2 nights in May 2024

8/10 Good

Carolyn, White Plains

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't have a chace to walk around and see the entire facility. What I did see, I liked. What I don't like is that you have to do a U-turn if coming from the south. We had plans to stay again in a few weeks, however, the price jumped tremendously.
Stayed 1 night in May 2024

10/10 Excellent

Frank

Travelled with family
I was hit with allergy attack from NY pollen and mold. The front desk ladies could bot have been any nicer in helping me with correct OTC meds and advice. I was better by morning!
Stayed 2 nights in May 2024

10/10 Excellent

James, Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kim

Travelled with partner
Liked: Amenities
Lovely room. Very comfy bed Bistro very limited
Stayed 1 night in Apr 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Good location for restaurants and fun things to do.
Stayed 1 night in Apr 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaned and helpful staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff!!! The girl was so sweet and helpful. The only negative was that I had loud neighbors in the room next to mine. But it wasn't the hotel's fault.
Stayed 1 night in Apr 2024

6/10 Okay

Kimberly, Seattle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty shower walls, one inconvenient and hard to locate elevator, common floor areas were dirty…very courteous check in person!
Stayed 1 night in Apr 2024

8/10 Good

Emily

Stayed 1 night in Apr 2024

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Peggy, flushing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out and friendly staff. Comfortable beds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Noelle, Pine Island

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk that is there 24/7. Bistro is nice
Stayed 1 night in Apr 2024

6/10 Okay

Sue

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am an 85 year old Bon Voy member who when booking a one night stay online requested a room near the lobby or elevator. On the third try after checking in from a long day, I was given a room well away from the lobby and the entrance door from the parking area. While the first was far, the second was farther. Finally, I found someone at the reception desk who could and did help. The other staff member made excuses: (1) not on the request and (2) trouble with cleaners not coming in that day. This is not the first time I have found suburban reception people under par. The room, itself was lovely, but amateurs up front.
Stayed 1 night in Apr 2024

10/10 Excellent

SEUNGMAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Crissa-Jean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was fast and pleasant
Stayed 1 night in Mar 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The lobby was so nice, with comfortable couches and several places to relax. I like the cafe a lot. The staff was friendly and professional. Everyone was very kind and welcoming. Parking was very convenient. This was a good place to stay. I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv in room did not always work.
Stayed 2 nights in Feb 2024
Response from Lori on 19 Feb 2024
Thank you for letting us know about this. We appreciate you staying with us.

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Response from Lori on 19 Feb 2024
Thank you for staying with us !

10/10 Excellent

Kerry

Stayed 1 night in Jan 2024
Response from Lori on 19 Feb 2024
Thank you for taking the time to review our hotel as a 10!

6/10 Okay

keenan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lori on 5 Feb 2024
Thank you for staying with us.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property with friendly staff.
Stayed 1 night in Jan 2024
Response from Lori on 5 Feb 2024
Thank you for your kind comments. We look forward to hosting your stay again in the future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff and clean comfortable room.
Stayed 2 nights in Jan 2024
Response from Lori on 5 Feb 2024
Thank you for choosing our hotel for your stay!

10/10 Excellent

Eric, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lori on 5 Feb 2024
Thank you for rating us a 5 out of 5 - we are pleased that you enjoyed your stay.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lori on 5 Feb 2024
Thank you for staying with us in our newly renovated hotel! We hope that you enjoyed all the updates.

10/10 Excellent

Elvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Great Staff. Awesome Hotel.
Stayed 2 nights in Jan 2024
Response from Lori on 5 Feb 2024
Thank you for staying with us!

10/10 Excellent

Doreen M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lori on 5 Feb 2024
Thank you!

10/10 Excellent

Caitlin, Portland

Stayed 2 nights in Jan 2024
Response from Lori on 19 Feb 2024
Thank you staying with us

8/10 Good

Ann

Stayed 3 nights in Dec 2023
Response from Lori on 5 Feb 2024
Thank you!

10/10 Excellent

Ramon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lori on 17 Jan 2024
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Patrick, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location
Stayed 4 nights in Dec 2023
Response from Lori on 17 Jan 2024
We are pleased that you enjoyed our hotel

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
Thank you for staying with us !

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
We are so pleased that you enjoyed your stay - Thank you for rating us a 5 out of 5!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
We appreciate you taking the time to rate your stay. Thank you for giving us your feedback and rating us a 5 of 5.

6/10 Okay

Bernard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fair
It was fair. Front seat not responsive to lost key.
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
We are sorry to hear that you had a lost key. Please contact us directly at 845 485 6336 if we may assist you further.

10/10 Excellent

Gary

Stayed 1 night in Dec 2023
Response from Lori on 17 Jan 2024
Thank you for staying with us!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s new and very nice
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
We are pleased that you enjoyed our new and recent updates to our property.

10/10 Excellent

Charlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
Thank you for reviewing your experience! We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lori on 3 Jan 2024
Thank you for your review of 10 out of 10! We are so pleased that you enjoyed your stay with us.