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Reviews of Butternut Ridge Bed & Breakfast

3 out of 5
Butternut Ridge Bed & Breakfast
327 Butternut Ridge Road, Potsdam, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Kind of weird. Mother who ran the place has passed away so they only half open. Son tries hard but just kind of an odd situation. Our actual room was clean and comfortable but the rest of the house was kind of a hoarder situation.
Stayed 2 nights in Sep 2023
Response from Matt on 26 Sept 2023
Thank you for staying for the SLU Family Weekend. We appreciate your feedback and are glad to hear your room was clean and comfortable. We want to address your comments. You are correct, we have not fully reopened since my Mom's passing and are still adjusting to the situation. We recently decided to put the house on the market and have begun the painful process of sorting through decades of belongings and as a result, items are unfortunately temporarily being stored in common areas. I am sorry your stay was not what you were expecting.

6/10 Okay

Michele, West Newbury

Stayed 2 nights in Sep 2023
Response from Matt on 26 Sept 2023
Thank you for staying.

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located, clean, very nice owners.
Stayed 2 nights in Oct 2021

10/10 Excellent

Amy Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent roost for Clarkson's parents' weekend!
Stayed 2 nights in Oct 2021

10/10 Excellent

LizRod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this B&B. The property and house were beautiful and spotless and the hospitality was outstanding.
Stayed 1 night in Aug 2019
Response from Butternut Ridge B&B on 1 Oct 2019
Thank you so much. It was very nice meeting you and your family.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Butternut Ridge B&B on 2 Aug 2019
Thank you for your stay.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Butternut Ridge B&B on 21 May 2019
Thank you for staying with us. It was nice to meet you both!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet, rural property with WiFi and tv in the room.
Stayed 1 night in Oct 2018
Response from Butternut Ridge B&B on 26 Oct 2018
Thank you for staying with us.

8/10 Good

Kristin, Mystic, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication with the owner Matt! (Before and thorough our visit.) He ensured he knew our breakfast hour preferences across our weekend stay. He was very willing to meet our foods requests as some of us had dietary requirements. Rooms were clean and with new bedding. Beautifully polished hard woods floors are a welcome sight for asthma sensitive guests.
Stayed 2 nights in Oct 2018
Response from Butternut Ridge B&B on 26 Oct 2018
Thank you for staying with us.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked this B&B on a whim glad we did. It was a great little treasure. We enjoyed are stay and the breakfast was amazing.
Stayed 1 night in Oct 2018
Response from Butternut Ridge B&B on 8 Oct 2018
We are glad that you found us and that you and your family had such a nice stay. We look forward to your next visit! The Murray's

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Butternut Ridge B&B on 8 Oct 2018
It was a pleasure to have you and your family stay with us and look forward to the next time you're in the area. The Murray's

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly lodging in the quiet county
All the comforts were thought out when this old farmhouse was gutted and modernized to make it a bed & breakfast; interior walls have sound proofing insulation, the plumbing is professional strength, and central air conditioning serves the entire house. The owners live on site and cater to their guests needs. Breakfast is at the time of your choosing and made to order. Given advance notice, the owners can get what you want for breakfast within reason for this rural area. The B&B is in the country about six or seven miles from SUNY Potsdam and Carlson University, and it is not far from Canton's colleges.
Stayed 1 night in Sep 2018
Response from Butternut Ridge B&B on 21 Sept 2018
Don, It was a pleasure to have you stay with us during your visit here in the North County!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Butternut Ridge B&B on 26 Aug 2018
It was very nice having you stay with us and getting to know you both. We look forward to your next visit! Thank you very much, The Murray's

10/10 Excellent

Colleen, Poughkeepsie, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were very patient with us as our check in time kept moving due to circumstances that occurred during our travel. We appreciated their understanding and kindness when we arrived. The location is rural but perfect for getting to any of the neighboring towns. As I have heard from others... 10 out of 10.. I would stay again.
Stayed 1 night in Aug 2018
Response from Butternut Ridge B&B on 26 Aug 2018
We really enjoyed having you and your family stay with us. We look forward to your next visit. Thank you very much, The Murray's

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful owners. Lovely old farmhouse with lots of space. Great living room to read. Thanks for sharing your place with us!
Stayed 1 night in Aug 2018
Response from Butternut Ridge B&B on 19 Aug 2018
We are glad you enjoyed your stay with us! We look forward to your next visit this Fall. Thank you very much, The Murray's

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and Comfortable
The room was beautiful and super comfortable. The owner was easy to talk to and very accommodating. The living room is huge with lots of comfortable seating. Bonus...if you like dogs, they have three that you can love! But don't worry, if you don't like dogs, they keep them away unless you ask.
Stayed 2 nights in Apr 2018
Response from Butternut Ridge B&B on 24 Apr 2018
It was very nice to have you stay with us this past weekend. We are thankful you had such a nice time. Hopefully we will see you back for a college hockey game next year as well. Thank you so much! The Murray’s

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
college visit
Easy to find, comfortable, clean and gracious host.
Stayed 1 night in Apr 2018
Response from Butternut Ridge B&B on 21 Apr 2018
We are very grateful that you enjoyed your stay with us. It was very nice meeting you and your family. Thank you so much and we look forward to your return in the future. The Murray's

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Butternut Ridge B&B on 9 Apr 2018
Thank you for staying with us.

10/10 Excellent

Patricia, Fort Plain, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm cozy house to come home to
Friendly host greeted us at the door. Clean, comfortable, and private room made us want to settle in for the night. Hearty, homemade breakfast and bottomless cup of coffee kept us talking and lingering in the kitchen. We would return without a doubt.
Stayed 1 night in Dec 2017
Response from Butternut Ridge B&B on 18 Dec 2017
We are very grateful that you enjoyed your stay with us at the Butternut Ridge B&B. Thank you so much and we look forward to your return in the future. The Murray's

10/10 Excellent

Margo, Binghamton, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful home
Check in was easy. Friendly staff. Home was very clean. The room was clean and large. Breakfast was really good. Close to Potsdam. Great stay. Would stay here again.
Stayed 1 night in Nov 2017
Response from Butternut Ridge B&B on 13 Nov 2017
It was very nice to have you and your family stay with us this past weekend while looking at colleges. Thank you for the review and ideas on how we can improve the guest experience. Hopefully we will see you back if your daughter chooses to attend college in the area. The Murray’s

10/10 Excellent

Karen, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Clarkson & SUNY Potsdam
This is a big old farmhouse, beautifully restored - modern, immaculate and very comfortable. Of course the two hotels in Potsdam are frequently booked, especially when there are events at the colleges, as was the case when we visited our daughter this past weekend. I'm so glad we found this B&B. The family who owns the house is very friendly and will do all they can to accommodate their guests' needs. There are different sized rooms - some can sleep up to four people. Highly recommend, and look forward to staying there again.
Stayed 2 nights in Oct 2017
Response from Butternut Ridge B&B on 1 Nov 2017
It was very nice to have you and your husband stay with us this past weekend. We are very happy to hear that you had a pleasant stay at the Butternut Ridge B&B. We look forward to seeing you again, The Murray’s