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Reviews of The Paramount Hotel

3.5 out of 5
The Paramount Hotel
808 SW Taylor St, Portland, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1276 out of 1765 reviews" "
Rating 8 - Good. 345 out of 1765 reviews" "
Rating 6 - Okay. 93 out of 1765 reviews" "
Rating 4 - Poor. 30 out of 1765 reviews" "
Rating 2 - Terrible. 21 out of 1765 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Excellent customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Always Love to stay in this hotel every time I go to Oregon ☺️
Stayed 2 nights in Mar 2024

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Mar 2024
Response from Edward on 18 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Isaac

Travelled with family and small children
Liked: Property conditions & facilities
It was a great place to stay. It’s convenient and kids friendly
Stayed 4 nights in Feb 2024
Response from Edward on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from Edward on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent place. Thank you for the convenience.
Stayed 1 night in Mar 2024
Response from Manager on Duty on 13 Mar 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended: clean, safe valet parking , quiet room , terrific 11 view floor and amazing tavern
Stayed 1 night in Mar 2024
Response from Edward on 10 Mar 2024
Thank you for your feedback, we hope you visit again!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Edward on 10 Mar 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good central location in downtown Portland. Convenient location that let's you walk around and be within most places downtown in 10-15 min walking. Lot's of dining options near the hotel, whiskey bar downstairs is pretty nice also.
Stayed 2 nights in Feb 2024
Response from Manager on Duty on 6 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Edward on 10 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Lizbeth

Stayed 2 nights in Mar 2024
Response from Edward on 10 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! I will be staying there again in the future!
Stayed 2 nights in Dec 2023
Response from Manager on Duty on 6 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
The upgrade was generous.
Stayed 1 night in Mar 2024
Response from Edward on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up checking out of the hotel around 1 o’clock in the morning because of noise coming from adjacent rooms. Maisie was incredibly kind and helpful and originally moved us to a different room after we complained about noise the first time. We were able to fall asleep, and then, loud music came from the room next-door and woke us up, followed by a group of men, laughing and talking very loudly. I even recorded it with my iPhone because I didn’t want the front desk to think that I was being ridiculous in the fact that we had already moved rooms once and it was happening again. We were extremely tired and wanted to sleep so we chose to check out early around 1:00am and make the drive home so we could at least get a few hours of rest. I’m hoping that we can get a refund since you weren’t actually able to use the hotel room due to the noise.
Stayed 1 night in Mar 2024
Response from Manager on Duty on 4 Mar 2024
Hello Stacie,Thank you for taking the time to provide your feedback about your stay with us. Once again, I apologize for your experience and it was a pleasure to speak with you on the phone regarding your stay. If we can further assist you, please don't hesitate to reach back out.MichaelFront Desk Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Seamless visit.
Stayed 1 night in Mar 2024
Response from Edward on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
First time at this hotel, I have zero complaints. Staff was very friendly and accommodating. The Taylor Tavern is great for a nice meal as well!
Stayed 1 night in Feb 2024
Response from Edward on 1 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service
Loved our stay!
Stayed 1 night in Feb 2024
Response from Manager on Duty on 4 Mar 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Brandee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were both fantastic!
Stayed 1 night in Feb 2024
Response from Edward on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ruth

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff, clean room and great location.
Stayed 2 nights in Feb 2024
Response from Edward on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. The only problems we had were that the area was in downtown and the homeless population was immense and they were fighting every night we were there. Bright side to that is security drove around often. The second thing is that valet was $59 a night! Even though they park it at the garage next to them that charges everyone only $8 for over night parking. I felt like it was a huge scam and since we arrived after the garages were closed to the public we had no choice but to pay for valet.
Stayed 3 nights in Feb 2024
Response from Edward on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would totally stay here again in Portland. Convenient walk to shops and restaurants. Front desk staff as very helpful in telling me places to shop and eat, as it was my first time in the city.
Stayed 2 nights in Feb 2024
Response from Edward on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Steve

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our valets mark and tony were awesome. We had no hot water....none. front desk said because I booked through Expedia i had no recourse, the paramount had duty to help or refund one night out three,,they are unbelievable steve
Stayed 3 nights in Feb 2024
Response from Edward on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!It is unfortunate that there were water temperature issues during your stay. We will keep working on making sure these type of issues are fixed.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. I only wish I had brought in some workout clothes. Great location, definitely recommend having a rental because of the valet parking and how close parking lot was to the space.
Stayed 2 nights in Feb 2024
Response from Edward, Front Desk on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ha Thanh, Rio Vista

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Centrally located in downtown Portland, lots of shops and mall within walking distance. Homeless people loitering the surrounding streets. We were staying on the 3rd floor and noises from the streets can be heard inside our room. Room is well equipped with a small fridge and a safe to keep valuables. Valet parking only for $58/day but there is a public parking nearby that charged $25/day that has staff on site from 7am-11pm (no in and out after 11pm as gate will be closed)
Stayed 1 night in Feb 2024
Response from Edward on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Eric, at the front desk was very helpful! He was professional, friendly, and kind. Thank you.
Stayed 1 night in Feb 2024
Response from Edward on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the beds were comfortable. The staff were nice and friendly. The valet parking was something I did not expect to have to pay for lack of better options but it ended up being very convenient to have. Overall it was a great stay that allowed us to explore downtown Portland in a short amount of time. I would stay here again.
Stayed 2 nights in Feb 2024
Response from Edward on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sarah Ruth, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of city centre Portland. We were close to Kinokuniya (which appealed to us and our love of manga and Japanese merchandise). It was also easy to get to all sides of Portland with very little traffic or congestion within the suburbs of Portland. There is a nice restaurant within the hotel and an upscale bar with a good selection of scotch, whiskey or other accoutrements for drinking. It’s great if you want a more slower pace for the day. The front desk staff were accommodating and friendly, special shoutout to Earl as he gave really great restaurant, sights and other things to see in the area. He was friendly and also helped us find more affordable parking in the area as valet parking was quite cost prohibitive. I suggest Fox Tower or South Park (all within a block of the hotel) for safer parking spaces. We picked South Park as they lock the building by 11pm and kept our car safe overnight. Don’t let the homeless population deter you from exploring the area and the walking around. There were some in the area of the hotel building. It’s everywhere in other parts of the US and Canada, so it isn’t something that should stop you from loving this city.
Stayed 1 night in Feb 2024
Response from Edward on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Edward on 19 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Judy, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was very helpful; I felt very safe traveling on my own as a woman with mobility issues.
Stayed 2 nights in Feb 2024
Response from Manager on Duty on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 2 nights in Feb 2024
Response from Edward on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

meckey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Feb 2024
Response from Edward on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 1 night in Feb 2024
Response from Edward on 12 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for the business I had to take care of. The bed was great, nice, and comfortable. I didn't like the parking fee for my truck which on the web said 59 dollars when I arrived I was told my truck would cost 80 for the fee since it was a truck. The shower head in the bathroom needs tightening. It sprays sideways out of the shower. I put a towel on the floor so it would not get soaked.
Stayed 1 night in Feb 2024
Response from Manager on Duty on 10 Feb 2024
Thank you for your feedback about your stay and bringing these issues to our attention. We hope to have you as our guest again soon!

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quality hotel for a good price. Excellent all around atmosphere. Great breakfast and service at the restaurant. Nice bar area also in the evenings.
Stayed 2 nights in Feb 2024
Response from Edward on 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean beautiful rooms. Property restaurant had great service and great cocktails.
Stayed 1 night in Jan 2024
Response from Edward on 6 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kraig, Beaverton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paramount was a wonderful location with friendly staff and an internally clean environment. Unfortunately, the surrounding area of the hotel was less than desirable. I really hope the city of Portland makes better strides to clean up the downtown area.
Stayed 2 nights in Feb 2024
Response from Edward on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue with our original room and they were on top of it very quickly and got us into another room, with an upgrade. It happened to be the same room we stayed in last time so my husband and I joked we need to get that room every time we stay now lol. The night shift manager is great, the front desk guy Earl "the pearl" is friendly and knowledgeable. The valet guys are great. We will definitely be back!
Stayed 2 nights in Feb 2024
Response from Edward on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Edward on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel in a great downtown location.
Stayed 4 nights in Jan 2024
Response from Manager on Duty on 3 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From check-in, to valet parking, to grabbing a drink at their bar, the Paramount Hotel staff was friendly, kind and helpful. It was a great experience from beginning to end!
Stayed 3 nights in Jan 2024
Response from Edward on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a nice soaking tub.
Stayed 1 night in Jan 2024
Response from Edward on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Paramount Hotel delivered for us again on short notice. The staff is very efficient and personable, the rooms are quiet and clean, and everything works as expected. The Whiskey bar served us late nite grub with a very deep list of whiskey options. We've come to rely on The Paramount for our frequent Portland trips.
Stayed 1 night in Jan 2024
Response from Edward on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities
Earl the Pearl at the front desk- is AMAZING! The only thing that could be improved is housekeeping…they didn’t do a very good job. Otherwise everything else was great!
Stayed 4 nights in Jan 2024
Response from Edward on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maximillian

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Edward on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Edward on 30 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Edward on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Edward on 23 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Noise from outside was difficult to rest
Stayed 1 night in Jan 2024
Response from Edward on 22 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kyle

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Duty on 21 Jan 2024
Thanks for staying with us. We appreciate your feedback!