Search Family-Friendly Hotels in Port Saint Lucie

"All employees were great- but….when I checked in and got settled in my room, I quickly realized I had no running water! No sink, no toilet no bathtub water. I tried to call the front desk but the phone did not work. I went to the front desk and they said it would be about 30 minutes. I had a meeting and was gone about 2 hours, when I got back to my room, still no water! Took about another 20 minutes or so. Water finally comes back on but my toilet wouldn’t flush…I walk down to the front desk as the phone did not work, they said they’ll sent someone up asap. About an hour later maintenance fixed the toilet. The next morning I found out the small coffee maker in the room did not work. Walked down to the free breakfast and grabbed a bagel and coffee. When I left the hotel for the day about an hour later, I requested my garbage get emptied and for more towels. I used most of the towels to cover the couch and chair, both were stained and pretty gross. When I returned that evening, garbage had not been changed and no new towels! The next morning I bagged up the garbage and left it outside my room. I did get a few more (3) towels when I walked down to get coffee. The bed was comfortable, the free coffee was good and the staff were all very nice. "

"No complain "

"Stayed in the presidential suite, everything was fantastic! Breakfast was perfect! Staff was very friendly!"

"Our room had a mattress that was wet from urine. We had to change rooms at 11:30 pm. No credit was offered. "

"The room was clean and the staff was very helpful."

"Horrible! Old, disgusting smell of mold/mildew coming out of AC we couldn’t even stay there we had to cancel thru Expedia and find another hotel. It’s dated and old the rooms probably haven’t been updated n ten years. Hotel since we booked thru Expedia didn’t even try to give us another room, not that we would have stayed but at least try. Luckily Expedia was able to get us a cancellation refund. Only thing that looked decent was pool "

"Everything was good and up to par "

"Stains on the Couch. Lots of garbage and people walking around the parking lot."

"Room was ok, help was generally terse. The restaurant for breakfast was understaffed, making us wait over an hour for oatmeal. "