Front of property

Reviews of Americas Best Value Inn Oxnard Port Hueneme

2 out of 5
Americas Best Value Inn Oxnard Port Hueneme
340 E. Pleasant Valley Road, Port Hueneme, CA

Reviews

6.4
Rating 10 - Excellent. 40 out of 225 reviews" "
Rating 8 - Good. 63 out of 225 reviews" "
Rating 6 - Okay. 48 out of 225 reviews" "
Rating 4 - Poor. 45 out of 225 reviews" "
Rating 2 - Terrible. 29 out of 225 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cindy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021
Response from Guest Relations on 15 Nov 2021
Dear Cindy, Thank you for taking a moment to leave us your rating. In an effort to improve, we'd love to know about the aspects of your stay that could have been better. We look forward to hearing from you, and hope to show you a better stay the next time you're in town!

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2020
Response from SAM on 26 Sept 2020
THANK YOU FOR STAYING...............SAM

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Was nice waking up to the star spangled banner playing across the street.
Stayed 1 night in Jul 2020
Response from SAM on 14 Jul 2020
THANK YOU FOR STAYING WITH US......SAM

2/10 Terrible

Americans, port huneme ca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything from the hotel it was dirty, the personal and the lobby where so rude,
Stayed 1 night in May 2020
Response from SAM on 27 May 2020
THANK YOU FOR STAYING WITH US PLEASE GIVE US THE DATE AND YOUR NAME AND ROOM NUMBER YOU STAYED IN FOR US TO KNOW.................SAM

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from SAM on 24 Mar 2020
THANK YOU FOR STAYING WITH US..............SAM

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from SAM on 24 Mar 2020
THANK YOU FOR STAYING WITH US........SAM

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is DIRTY.. not worth $99 per night BEDSHEETS NOT CLEAN TOWELS ARE NOT CLEAN PLEASE DISINFECT THIS PLACE GOOD THING WE BROUGHT OUR OWN LYSOL SPRAY..PLEASE PRIORITIZE CUSTOMERS HEALTH TOO THE NAME AMERICAS BEST INN IS NOT MEANT FOR THIS PLACE
Stayed 1 night in Mar 2020
Response from SAM on 15 Mar 2020
PLEASE GIVE US YOUR NAME AND ROOM NUMBER, AND WHAT DATE, SO WE CAN TAKE CARE, WHY DID YOU NOT COME TO THE OFFICE..................SAM

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly even let me check in 2 hrs early very close to town.
Stayed 1 night in Mar 2020
Response from SAM on 14 Mar 2020
THANK YOU FOR STAYING WITH US................SAM

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Jay on 11 Feb 2020
Thank you very much for staying with us and taking time to write a good review. It means a lot to us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Ecerythi was great only problem is no ts on t dated
Stayed 1 night in Jan 2020
Response from Jay on 10 Feb 2020
Thank you for staying with us. I failed to understand your concern that is truncated .."No ts on t dated". Seems like you missed something or some item on that date. Without understanding your thoughts, I can not address it fully. Sorry.

8/10 Good

Dave, Honolulu

Travelled with family
Liked: Cleanliness, staff & service
Was very quiet and clean room. Interior could use a update and new paint.
Stayed 3 nights in Jan 2020
Response from Jay on 2 Feb 2020
Thank you very much for a nice review. It means a lot to me. We had this property for 42 years and take pride in having satisfied customers. We are in process of putting new interior paint but waiting for a warmer weather. Thanks again.

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020
Response from Jay on 21 Jan 2020
I totally failed to see your review, and cannot find it anywhere here. Without proper information, positive or negative, I can not respond. I am sorry.

4/10 Poor

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was clean and it looked nice. When we checked in we got an attitude from the employee like if he didn’t want to even be there.
Stayed 1 night in Jan 2020
Response from SAM on 4 Jan 2020
THANK YOU FOR STAYING.

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Owner to the Hotel was Very Rud
Stayed 2 nights in Dec 2019
Response from SAM on 8 Dec 2019
BE CLEAR GIVE YOUR ROOM NUMBER WHEN YOU STAYED HERE...............SAM

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs
This location had bed bugs. Will NEVER STAY HERE AGAIN!
Stayed 2 nights in Oct 2019
Response from Guest Relations on 18 Oct 2019
We cannot apologize enough for your observation of unwanted pests. Our rooms undergo regular pest control procedures, and it is regrettable that your room still presented an issue. Our team will take action immediately to eradicate this concern. Thank you for bringing this to our attention, and we wish you well.

8/10 Good

Verified traveller

Liked: Cleanliness
Room was spacious. Shower curtain didn't keep the water from flowing out of the shower
Stayed 2 nights in Oct 2019
Response from SAM on 14 Oct 2019
THANK YOU FOR STAYING WITH US...............SAM

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from SAM on 14 Oct 2019
THANK YOU FOR STAYING WITH US..............SAM

2/10 Terrible

Kat, Coeur d’ Alene

Travelled with family
Disliked: Amenities, property conditions & facilities
You get what you pay for here. No clocks, no coffee, no hot water
Stayed 2 nights in Sep 2019
Response from SAM on 15 Oct 2019
THANK YOU FOR STAYING TWO NIGHTS WITH US.........SAM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good parking centrally located to several areas we planned to visit
Stayed 1 night in Aug 2019
Response from SAM on 26 Aug 2019
THANK YOU FOR STAYING WITH US...............SAM

8/10 Good

Verified traveller

Guy at front desk was nice and welcoming, helping us
Stayed 1 night in Jul 2019
Response from SAM on 20 Jul 2019
THANK YOU FOR STAYING WITH US...........SAM

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there, there was no way to enter the lobby so had to wait for 15 minutes pressing a buzzer to be let in. The room is the most disappointing part. Haphazardly cleaned as well as some kind of residue on walls, sheets, furniture etc. It smelled stale and damp in the room as well. You can tell the bedding was not washed, so i had to lay on top of everything, there was even some blood under the comforter which did it for me. The conditions were poor but would have been comfortable if it was at least cleaned adequately. Also, some people actually live there full time and have a feeling are trading hotel services for their upkeep, which i am sure is a cause of these symptoms
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful! there are so many neat things to do around Port Hueneme. Only about a mile from the beach, plenty of places to eat. The room was nice. nothing spectacular, but it was clean and good for the price. We will definitely be back! Thanks for a great stay!
Stayed 5 nights in Jul 2019
Response from SAM on 18 Jul 2019
THANK YOU FOR STAYING WITH US.......SAM

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019
Response from SAM on 11 Jul 2019
THANK YOU FOR STAYING WITH US.................SAM

4/10 Poor

vp

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
fooled by reviews
this is an older place that they have tried updating with paint and flooring. filthy filthy filthy. hair throughout the place, hair painted into bathroom ceiling. linnens were old and didn't look clean. woman at front desk was a bit rude. quite a few weird people hanging around the place going in and out of property all night and also hanging around early AM when i left. All the reviews i saw at first glance looked great but couldn't have been further from the truth.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was close to the beach/pier at a great price. We didn’t enjoy the sky lights in the rooms though, too much light in the morning so it was hard to try to enjoy sleeping in on vacation.
Stayed 1 night in Jun 2019
Response from SAM on 9 Jul 2019
SORRY FOR THAT THANK YOU FOR STAYING WITH US....................SAM

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has good location and fair price. Met my needs.
Stayed 1 night in Jun 2019
Response from SAM on 25 Jun 2019
THANK YOU FOR STAYING WITH US......SAM

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here again
Sheets were not dirty, but nice "sterile" either and a hand towel had a stain on it, washing it would not get it out should have tossed it, but the room was clean and inviting. Man at front desk, I assume the owner was pleasant and helpful.
Stayed 2 nights in Jun 2019
Response from SAM on 11 Jun 2019
THANK YOU FOR STAYING WITH US..........SAM

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I really have no major complaints. The room was clean comfortable for what was needed. This is not a business class hotel, which was fine for my purpose of attending an event in the area. There was a microwave and refrigerator in the room, an unexpected bonus. The only reason I did not rate the highest in any category is because some things look a bit dated or less than corporate, such as the paint. Do not misunderstand, that does NOT equate to unclean. Just basic. One more major plus was the A/C unit. Worked well and did not smell musty.
Stayed 2 nights in Jun 2019
Response from SAM on 11 Jun 2019
THANK YOU FOR STAYING WITH US................SAM

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Relaxing, Stay
The absolute friendliest front desk staff.
Stayed 1 night in Jun 2019
Response from SAM on 11 Jun 2019
THANK YOU FOR STAYING WITH US.................SAM

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It is at a good location, convenient for being near the naval base
Stayed 2 nights in May 2019
Response from SAM on 4 Jun 2019
THANK YOU FOR STAYING WITH US...................SAM

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very unprofessional staff and uncleanliness
Stayed 1 night in May 2019
Response from SAM on 28 May 2019
THANK YOU FOR STAYING ...............SAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice my arrival time has always been after 11pm and staff have been very courteous. Extremely clean bathroom and lovely hot showers.
Stayed 1 night in May 2019
Response from SAM on 28 May 2019
THANK YOU FOR STAYING WITH US...........SAM

8/10 Good

Phredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from SAM on 14 May 2019
THANK YOU FOR STAYING WITH US............SAM

10/10 Excellent

Rod, North Hills, CA USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice place to stay away from home..
Stayed 1 night in Apr 2019
Response from SAM on 9 Apr 2019
THANK YOU FOR STAYING WITH US..............SAM

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is neat & clean, but it’s very old - the bed is extremely uncomfortable and the pillows are hard and flat. I sat on the couch to relax after a long hike on Channel Islands and sank nearly to the floor. The best aspect is the shower water pressure and temperature.
Stayed 2 nights in Mar 2019
Response from SAM on 9 Apr 2019
THANK YOU FOR STAYING WITH US.................SAM

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from SAM on 1 Apr 2019
THANK YOU FOR STAYING WITH US...............SAM

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from SAM on 1 Apr 2019
THANK YOU FOR STAYING WITH US...................SAM

8/10 Good

sean, San Diego

Liked: Room comfort
Stayed 4 nights in Mar 2019
Response from SAM on 16 Mar 2019
THANK YOU FOR STAYING WITH US..................SAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from SAM on 1 Apr 2019
THANK YOU FOR STAYING WITH US...................SAM

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls are thin. The people in the next room to us were very loud at night when I was trying to go to sleep.
Stayed 2 nights in Mar 2019
Response from SAM on 15 Mar 2019
YOU CAN CALL THE OFFICE IF HEAR LOUD VOICE NOT A BIG THING..................SAM

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from SAM on 6 Mar 2019
THANK FOR STAYING WITH US.................SAM

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++Great location 4 your $$
Very clean room & towels r simply the best in softness.
Stayed 1 night in Feb 2019
Response from SAM on 5 Mar 2019
THANK YOU FOR STAYING WITH US.............SAM

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019
Response from Sam on 21 Jan 2019
Thank you for staying with us and sharing your constructive comments. We have been at this location for last 42 years and would like to provide excellent service to the community. Thank you.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
To noisy early morning and I was not able to sleep
Stayed 1 night in Jan 2019
Response from Sam on 21 Jan 2019
Thank you for staying with us and providing your input. We will look into and control the noise so that our guest can have full rest. Thank you again.

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019
Response from SAM on 16 Jan 2019
THANK YOU

6/10 Okay

Francisco

Stayed 1 night in Jan 2019
Response from SAM on 14 Jan 2019
THANK YOU FOR STAYING WITH US...............SAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really easy to get along with. Had a great stay. Planning to go back some day
Stayed 2 nights in Dec 2018
Response from SAM on 29 Dec 2018
THANK YOU FOR STAYING WITH US...................SAM

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall was great p
Stayed 1 night in Dec 2018
Response from SAM on 24 Dec 2018
THANK YOU FOR STAYING WITH US.................SAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very big enough,clean and central location.Staff very friendly and helpful.
Stayed 2 nights in Nov 2018
Response from SAM on 14 Jan 2019
THANK YOU FOR STAYING WITH US..................SAM

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Basics covered. But no coffee machines or clocks in rooms.
Stayed 2 nights in Dec 2018
Response from SAM on 17 Jan 2019
THANK YOU FOR STAYING WITH US, IF YOU NEED COFFEE POT OR CLOCK YOU HAVE TO ASK FOR IT AT FRONT DESK.................SAM