"Have stayed at this hotel several times over the past few years and always get an excellent service. The hotel is very clean and the breakfast is excellent, one of the best I've had for years. Poole is a great base to explore Dorset and Hampshire.The only downside of the hotel is that as the car park is run by a separate company you have to pay for parking which at £10 per day can mount up"
"Staff friendly and helpful, location good for the many bars and restaurants on Poole Quayside.
Room was adequate, not enough sockets in convenient places for kettle etc. Heating took a bit of fathoming out (had to contact reception). Shower not good."
"Downstairs area very inviting,staff pleasent,
Bedroom cleanbut sorry to say carpet had stains on it and looked grubby , breakfast was excellent.but overall good."
"Excellent stay! The staff were unbelievably lovely and the room was so comfortable, well decorated, clean and with everything you could need for a stay. "
"From peeling wallpaper to worn out fabrics and cheap pillows … the bathroom was new though … breakfast times were 9:00 to 9:30 😵💫 race on for that one …
But staff helpful and great location…. But the whole place needs an uplift "