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Reviews of Town Lodge Polokwane

3 out of 5
Town Lodge Polokwane
Meropa Entertainment World Roodepoort Ro, Polokwane, Limpopo

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 79 reviews" "
Rating 8 - Good. 30 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay on our way south on the N1. The room was comfortable, clean, and refreshing. The grounds were beautiful. Will come again if we are in the area. Thank you.
Stayed 1 night in Dec 2023
Response from Hotel Management on 12 Feb 2024
Good Afternoon Daniel,Thank you for rating us Highly and we look forward to your next visit.Much Appreciated Hotel Management

10/10 Excellent

Mamokgethi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an amazing experience! I will definitely be back
Stayed 1 night in Aug 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stopover on our way to Hoedspruit. Lovely rooms, clean, quiet, tea and coffee facilities, nice toiletries. Lovely pool and breakfast. Exceeded expectations and would happily stay again.
Stayed 1 night in Jul 2023

4/10 Poor

Leon

Stayed 1 night in Jul 2023

8/10 Good

BONGANI

Stayed 1 night in Jul 2023

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

COENIE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not so great
Room was ok, TV picture quality very bad, food not good, patty in burger was oily and tasteless.
Stayed 1 night in Mar 2023

10/10 Excellent

Makofane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Pedro

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Desk service
The front desk service lady was not very helpful and friendly
Stayed 1 night in Dec 2022

8/10 Good

Mukondeleli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the friendly staff
Stayed 2 nights in Nov 2022

8/10 Good

Kgaogelo

Stayed 1 night in Oct 2022

8/10 Good

Thato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Jannie on 7 Oct 2022
Thank you very much for the positive review. We looking forward to welcome you back to Town Lodge Polokwane in the near future.

2/10 Terrible

john

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Jannie on 7 Sept 2022
Good Morning.Thank you for completing the survey. We are glad that you enjoyed your stay with us. Looking forward to welcome you back to Town Lodge Polokwane in the near future.

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jannie on 16 Jul 2022
Good Morning. Thank you very much for your review. We looking forward to welcome you back to Town Lodge Polokwane

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent and value for money through and through
Stayed 1 night in Jun 2022
Response from Jannie on 28 Jun 2022
Good Morning. Thank you very much for your review and it is always heartwarming to receive positive feedback from our guest. Hope to welcome you back to Town Lodge Polokwane soon. Kind Regards Jannie

8/10 Good

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Jannie on 24 Jun 2022
Good Day Rory. Thank you very much for the comments. Hope to welcome you back to Town Lodge Polokwane soon. Kind Regards Jannie

6/10 Okay

Pedro

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not satisfied
Plugs in my room won’t working so could not charge my phone and use the bed lamps and the bathroom shower had mould on the walls ,not very hygienic.
Stayed 1 night in Jun 2022
Response from Jannie on 21 Jun 2022
Dear Mr Dos Santos. Thank you very much for your feedback regarding your last stay at Town Lodge Polokwane.I would like to apologies for the inconvenience caused by the plugs that was not working in your room. We do take shower cleaning seriously on a daily basis but seems that we drop the ball on the room that you stayed with us. My housekeeping team will ensure that this will not happen again. We look forward to welcome you back to Town Lodge Polokwane in the near future.

6/10 Okay

Yahya

Liked: Cleanliness
Weekend away
Couldn’t find booking on checking. Room booked was not available. Rooms are to small. No elevator so have to walk up 3 floors with bags. Room had no towels, switch board not working, AC manual. Pillows to soft. Hotel ok for 1 night only.
Stayed 1 night in Mar 2022
Response from Jannie Kotze on 8 Mar 2022
Good Morning. Thank you very much for your feedback from your recent stay at Town Lodge Polokwane. I do apologies for the inconvenience you experienced on check in. All your comments has been shared with the entire team to ensure all shortcomings will be rectify. We hope to see you soon in the near future. Kind Regards

8/10 Good

Modisane

Stayed 1 night in Feb 2022
Response from Jannie Kotze on 8 Mar 2022
Thank you for completing online survey. Hope to welcome you back soon. Kind Regards

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

KABELO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAPPY
GOOD
Stayed 1 night in Oct 2021

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Mpho

Disliked: Cleanliness
We had a good time though
The trip was ohk and accomodation moderate though it took long for the cleaners to rearrange the bedding and cleaning the room and it was uncalled for and the other disappointing issue is that our rear wiper for our mazda 3 was not has been stolen on the premises.
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2021

2/10 Terrible

Alfonso

Business traveller
Will not advise anyone to book there anymore
Person we found on front desk so not welcoming. He made us wait for almost an hour. I booked 1 double bed room but was given twin bed room
Stayed 1 night in Oct 2020

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Mar 2020
Response from The CLHG Team on 10 Mar 2020
Dear J Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Anusha

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Safe and landscaping well done and gorgeous. Staff are friendly and accommodating
Stayed 2 nights in Oct 2019
Response from The CLHG Team on 23 Oct 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your awesome feedback! We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedro
Room 260 was alot of noise outside on the grass could not sleep at all
Stayed 1 night in Oct 2019
Response from The CLHG Team on 15 Oct 2019
Dear Pedro Thank you for taking the time to review our lovely hotel. We regret the noise disturbance during your stay and are investigating the matter. We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from The CLHG Team on 26 Sept 2019
Dear John Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpopo Getaway
The stay was very good and relaxed
Stayed 1 night in Sep 2019
Response from The CLHG Team on 26 Sept 2019
Dear Fidel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2019
Response from The CLHG Team on 16 Sept 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with friendly staff. Good location
Stayed 2 nights in Aug 2019
Response from The CLHG Team on 26 Aug 2019
Dear Derek Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your awesome feedback and the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended
We enjoyed the stay, however in comparison with other places for the price that we paid the breakfast and a bottle of water could have been included.
Stayed 1 night in Apr 2019
Response from The CLHG Team on 30 Apr 2019
Dear Louise Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in Apr 2019
Response from The CLHG Team on 7 Apr 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon.  With kind regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay when in Polokwane
The staff was professional, courteous and friendly! The hotel was clean and the decor superb! It had a luxurious feel to it. The bedroom was a little on the small side, but contained everything one would need for a comfortable stay. The shower was large and had great water flow. I relaxed at the outdoor pool which provided a lovely, peaceful setting for reading or relaxing.
Stayed 1 night in Jan 2019
Response from The CLHG Team on 5 Feb 2019
Dear Sharon Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your awesome feedback and the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from The CLHG Team on 27 Dec 2018
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER
My stay was super, excellent and highly comforting. The place is noise free and this helps with a peace of mind, more especially if you want to rest in the afternoon. I DID REGRET MY STAY WITH TOWN LODGE AND I NEVER WILL BE. I plan to make regular visits to this place. More especially the RESTAURANT GIVES the best meals in Town.
Stayed 1 night in Dec 2018
Response from The CLHG Team on 18 Dec 2018
Dear Solomon Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback and rating! We look forward to welcoming you as our guest again soon. With kindest regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2018
Response from The CLHG Team on 27 Nov 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Sep 2018
Response from The CLHG Team on 11 Sept 2018
Dear Sarah Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 Good

Annerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Location was convenient and the rooms clean and comfortable. Good place to stay for a short business trip.
Stayed 1 night in Jul 2018
Response from The CLHG Team on 11 Sept 2018
Dear Annerie Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback! We hope to welcome you as our guest again soon. With kind regards

8/10 Good

Andries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The CLHG Team on 27 Feb 2018
Dear Andries Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

8/10 Good

Makhala

Liked: Cleanliness, staff & service, property conditions & facilities
Town lodge
Our stay was okay. We were just passing by through Polokwane and needed a place just for the night. The hotel therefore was convenient for our next journey. It was clean and the bar guy was very friendly. The porter was also exceptionally helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean accomodation
A pleasant experience. I will definitely visit again.

8/10 Good

Wisani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Morakilwe

Disliked: Cleanliness, property conditions & facilities
The stay was spoiled by the cleanliness of the room. The room was clean when I arrived but was not properly cleaned while I was staying there. They even left dirty towels in my room.

6/10 Okay

Verified traveller