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Aparthotel

Apartamentos Massol

2.0 star property

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Apartamentos Massol is in a scenic area with airport shuttle access and outdoor pools. Enjoy a sunny terrace and garden for relaxation. Free WiFi, dry cleaning/laundry services, and express check-in/out ensure a convenient, comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The check-in location differs from the property location; go to: [Aparthotel Flora, c/Méndez Núñez s/n, 07470, Puerto de Pollensa]

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Breakfast or Half Board rate plans receive meals at Aparthotel Flora. Guests have access to all hotel amenities at Hotel Flora.

Renovations and closures

The property is closed between 13 March and 7 November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Airport shuttle fee: EUR 16 per person (one-way)
  • Airport shuttle fee per child: EUR 16 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number M-A-1706

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Apartamentos Massol have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Apartamentos Massol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartamentos Massol?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Apartamentos Massol?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Apartamentos Massol?

Checkout is at noon.

Does Apartamentos Massol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 16 per person applies.

Where is Apartamentos Massol located?

Situated near the beach, this aparthotel is within a 10-minute walk of Playa d'Albercuix and Pollensa Port. Boquer Valley and Playa del Port de Pollença are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities, communication
This complex was family oriented, not too loud with great food and great facilities. Would recommend
Stayed 4 nights in May 2025
Verified

8/10 Good

Aoife

Liked: Cleanliness, property conditions & facilities, communication
The apartments are spacious but with basic facilities however the location is fantastic and the staff are very helpful and friendly.
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Sally Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are well located, approximately a 5 minute walk to the beach with lots of shops around. The pool area is small, but it was never busy and there were always plenty of places to sit. We often had the pool to ourselves. The surrounding area is safe and the apartments are in a gated complex. We would definitely book again as the apartments were comfortable and had everything we needed.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, communication
Beautiful little place. Great pool! Clean and tidy with useful appliances in the kitchen. Spacious balcony. And comfortable beds. Sofa beds in the bedroom only suitable for people under 6ft!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Nice apartment, very clean. Everything worked that should do. The only criticism would be around the kitchen. The cupboards are poorly laid-out, with the top ones so high that even I struggled to get items from them and I'm six feet tall. There was no oven- something like a Baby Belling, or making the microwave a combination would be useful. Other than that, very nice and we had a great stay.
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, communication
Great apartment and fantastic to have use of the facilities at the hotel next door.
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, room comfort, communication

Awesome stay

Perfect accommodation for my stay while cycling, couldnt have done more to be helpful
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the basic amenities were there & the location is not too far from the centre
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely spot within 10 mins of the beach
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Gordon J

Liked: Cleanliness, communication
Recommended
Stayed 3 nights in Oct 2025
Verified

8/10 Good

François-Xavier

Liked: Cleanliness, communication
Location of the flat close to the beach
Stayed 11 nights in Aug 2022
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication

A Perfect and quiet getaway

We were really pleased in our decision to stay at the Massol Apartments. The accommodation was perfect for our needs and the pool area was always clean and tidy with loungers available throughout the day. From checking in to leaving the staff were friendly and helpful. Shops, restaurants and the beach are only a short walk away along with the bus station if you are wanting to use public transport. We would definitely recommend the Massol to family and friends.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location around a 5-10 minute walk to the beach and restaurants. Everything you need in a self catering holiday. The staff were very friendly and helpful. 5stars.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to stay. It does not have a sea view, but it was a very short walk to the sea front and all the shops and restaurants. The room was clean and very nice and updated. For the price, it was a wonderful place to stay. The location was great. Easy to get to everything, shops, restaurants, hiking trails, grocery store and the beach. The both pools were very nice as well. I would stay here again.
Stayed 5 nights in May 2023
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we were happy with apartment, it was basic but had everything we needed. I found the bed a little firm for my personal preference
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Jean-Marc

Liked: Cleanliness, property conditions & facilities, communication
Perfect
Stayed 7 nights in Sep 2023
Verified

6/10 Okay

Victoria

Liked: Communication
Really helpful and friendly staff at the sister hotel Flora. Basic but decent price. Pool small and in a state of disrepair around it but hadn’t gone there for the pool.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, room comfort, communication

Great location and very comfortable

The checkin location was not so clear on the booking, however when we arrived they did have signs but would have appreciated the direction before arrival. Kettle was broken but when I went to the front desk he ran in all directions to get me one. So appreciated
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication

Great value and spotlessly clean

Considering the price, I wasn’t sure what the accommodation would be like. However, we were definitely not disappointed. The apartment was spotlessly clean, had everything we could wish for, was in a quiet location yet only minutes from the promenade, bars and restaurants. Lots of free parking spaces available directly outside the property. The check in / check out process was very easy and quick. A small but lovely pool area as well to relax and cool down in! Would most definitely recommend staying in these apartments.
Entrance to apartments
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Emma

Liked: Cleanliness, room comfort, communication

We'll definitely be back but with a few caveats.

Overall it was brilliant. A few minutes walk from the beach, bars and restaurants. At the base of Cap de Formentor for cycling which was a bonus. The room itself had all the necessary utilities, cutlery etc and was always kept very clean. The only troubles we had was the shower overflowed in 2-3 minutes, the walls are paper thin meaning you can hear your neighbours close doors, shower and move items around in the middle of the night. Laundry is also self-service but across the road and costs €4 which isn’t advertised ahead of time. Despite that, we’d absolutely return and enjoyed coming back to a cool room with an air con unit per room!
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Nancy Eveline

Liked: Communication
Das Appartement war in Ordnung, die Möbel allerdings schon etwas in die Jahre gekommen. Nachteilig war die Feuchtigkeit der Räume und der Geruch nach Schimmel. Das Frühstück im 5 Minuten entfernten Hotel war gut. Besonders hervorzuheben ist die Freundlichkeit des Personals.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Casper

Liked: Cleanliness, communication
Central lokation. Ren og indbydende lejlighed. Sengen for hård og puderne elendige. Ellers alt godt.
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ett enkelt boende. Tyvärr fick vi ingen städning 2 av 5 nätter av oklar anledning. Uteplatsen var inte heller så rolig.
Stayed 5 nights in May 2025
Verified

8/10 Good

Florian

Liked: Room comfort, communication

Kurzaufenthalt

Gemütlich nicht allzu sauber, Defekte Abzugshaube in der Küche und unter dimensionierte Abluft im Bad.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Anders

Disliked: Cleanliness, room comfort
Lejligheder, køkken og møbler i ringe nedslidt forfatning. Men god pool v aparthotel flora, og dejlig tæt på by og strand
Stayed 5 nights in Jul 2024