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Aparthotel

Aparthotel Flora

3.0 star property

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Aparthotel Flora, minutes from Pollensa Port, offers a family-friendly retreat with play areas for kids. Guests can dine at the on-site restaurant, relax in the garden, or lounge by the outdoor pool. High-speed WiFi and 24-hour staff ensure a comfortable, convenient stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
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About this property

Aparthotel Flora

  • Family-friendly aparthotel near Pollensa Port
  • A terrace, a garden and a playground are just a few of the amenities provided at Aparthotel Flora. The on-site restaurant offers breakfast, lunch and dinner. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), a front desk safe and a billiards/pool table
    • A banquet hall, 1 meeting room and concierge services
    • A 24-hour front desk, a TV in reception and luggage storage
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 88 rooms have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Balconies, separate sitting areas and separate dining areas

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 November and 14 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Airport shuttle fee: EUR 15 per person
  • In-room safe fee: EUR 10 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Aparthotel Flora have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aparthotel Flora pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aparthotel Flora?

There is free parking nearby.

What time is check-in at Aparthotel Flora?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Aparthotel Flora?

Checkout is at noon.

Where is Aparthotel Flora located?

This family-friendly Pollença aparthotel is located near the beach, within a 10-minute walk of Pollensa Port, Playa d'Albercuix and Playa del Port de Pollença. La Platjola and Boquer Valley are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 149 out of 311 reviews
Rating 8 - Good. 136 out of 311 reviews
Rating 6 - Okay. 24 out of 311 reviews
Rating 4 - Poor. 1 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

Reviews

Verified

8/10 Good

melvyn

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff and location
Stayed 4 nights in May 2026
Verified

10/10 Excellent

sinead

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel and great friendly staff.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Have stayed here a few times when in Puerto Pollensa. The accommodation is always very clean and staff very welcoming
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, room comfort, communication
Lovely place,perfect location thank you 😃
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
The Flora Aparthotel was in an ideal location in Puerto Polenca, whilst not on the beach it was only a 2 minute walk to the beach and harbour. The staff were extremely friendly and helpful, especially when we needed to extend our stay by a further 4 nights. We were booked on bed and breakfast terms and the buffet breakfast buffet offered a wide range of good quality dishes and exceptional value for money. The hotel were apparently having problems in the kitchens and the restaurant was normally closed in the evenings, however, there was a large group staying for part of our stay and they were on half board terms so there was an evening buffet available which we enjoyed on 2 nights; again this offered excellent food and excellent value for money. The overall facilities in the hotel were very good. In summary, the hotel was excellent with very friendly and helpful staff and exceptional value for money in every respect. I am certainly looking at booking again for next year.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with all the amenities you'd need Great value for money Have stayed twice and will definitely be back
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Balca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pedro and his team made us feel at home. Breakfast was good
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean room needs updating though nice helpful staff good position
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
The friendless of the staff and the perfect location. The beach is a couple of minutes walk and the town is perfect.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Amazing stay, friendly staff at the apartments. Beautiful place and wonderful holiday.
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, room comfort, communication

Cycling Holiday in Port de Pollenca

Great staff regularly cleaned very helpful.
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff small intimate feel.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort, communication

Lovely Hotel

Lovely hotel in a great location. Close to the square and the beach.
Stayed 14 nights in May 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort, communication

Lovely Hotel

Lovely hotel on a great location. Close to the square and the beach.
Pool at night
Great food and drink at the restaurant day and evening. Excellent waiting staff
Stayed 14 nights in May 2024
Verified

10/10 Excellent

Lesley Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel small pool area but ideal for little ones
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic family holiday at Aparthotel Flora, staff were brilliant, apartments and complex clean and tidy and location perfect for us.
Stayed 14 nights in Jul 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and comfortable accommodation.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Kara

Liked: Cleanliness, room comfort, communication

Flora

Great location, lovely accommodation with helpful staff.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, communication
Close to the beach, shops and restaurants. Towels changed every other day which was lovely, air con worked great, staff friendly and helpful, some parts a bit dated but still all clean.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

JENNY

Liked: Cleanliness, property conditions & facilities, communication
Third stay here. Staff so helpful
Stayed 7 nights in May 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Flora is beautifully maintained, clean and well-equipped. Location is perfect, very near seafront and main town square and yet lovely & quiet. Staff are lovely, very helpful and hotel shuttle to airport was very well-priced. Only niggle for us was the beds - extremely firm and not that comfortable.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

J.P.

Liked: Property conditions & facilities
Very nice hotel. Good swimmingpool. They should forbidden to lay towels on the beds to reserve them for the whole day.
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Family holiday

Great weeks stay, very busy. Hotel's location is its best selling point, close to everything. Pool area nice, up early for sunbeds though! Had b and b, the breakfast was very good with great variety and coffee machine. Brilliant family holiday location, has a kids club for the younger, would definitely return
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, communication
Had a really nice 10 days in August. Very friendly staff and couldn’t be more helpful . 🙏
Stayed 10 nights in Jul 2023
Verified

10/10 Excellent

lucy

Liked: Property conditions & facilities, communication
The location was great- a short walk to the sea and seafront restaurants. The gardens were really well maintained with some beautiful roses and gorgeous old olive trees. The apartment was great for a toddler- the separate bedroom allowed us to chill out and eat after our baby went to sleep. The apartment was well stocked and we appreciate the fluffy towels, comfortable pillows and extra duvets. the staff were friendly and it had the feeling of a local-run / family business.
Stayed 2 nights in May 2024