Beach nearby, 3 beach bars

Reviews of The Drake Hotel Plymouth

4 out of 5
The Drake Hotel Plymouth
2 Lockyer St, Plymouth, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 122 reviews" "
Rating 8 - Good. 25 out of 122 reviews" "
Rating 6 - Okay. 8 out of 122 reviews" "
Rating 4 - Poor. 2 out of 122 reviews" "
Rating 2 - Terrible. 0 out of 122 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in May 2024
Response from The Drake Hotel. on 25 May 2024
Dear Sarah, Thank you for taking the for rating us 5/5 stars! We are pleased that you enjoyed your stay with us. We hope to welcome you back to The Drake Hotel again in the future.Kind regards, The Drake Hotel.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Drake Hotel on 25 May 2024
Dear Sarah, Thank you for taking the time to leave us a 5/5 stars! We are pleased that you enjoyed your stay with us. We hope to welcome you back in the future!Kind regards, The Drake Hotel.

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my young son. The team were lovely, all super helpful and very child friendly. The room was huge and very clean. The location is great as you can easily walk to town for shopping & restaurants or go in the other direction to the sea. The breakfast was fab as you can order a hot breakfast or enjoy plenty of continental choices, which suited my son too. 10/10 - Deffo worth the stay!
Stayed 3 nights in Apr 2024
Response from The Drake Hotel on 10 May 2024
Dear Holly, Thank you for taking the time to leave us such a lovely review! I'm so pleased that you enjoyed your stay with us and were impressed by our rooms, staff, breakfast and location. I hope you and your son can come and visit us again soon!Kind regards, The Drake Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff, clean room and guest areas. Very reasonably priced. Would and are going to stay again!
Stayed 1 night in May 2024
Response from Drake Hotel on 9 May 2024
Dear David,We are thrilled to hear your kind words! Our staff are so pleased you enjoyed your stay with us. We look forward to welcoming you again in the future. Best wishes,The Drake Hotel

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be warm in room as it is a basement room but they had a portable air conditioner which made it comfortable.
Stayed 1 night in May 2024
Response from Drake Hotel on 9 May 2024
Dear Stephen,Thank you for taking the time to leave a positive review. Please let our staff know in future as we are more than happy to allocate a room higher up to suit your needs. Best wishes,The Drake Hotel

10/10 Excellent

don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with very comfortable bed and lots of storage space. Quiet, restful sleep each of seven nights with delightful home cooked breakfast each morning. Just 20 minutes walk to train station and half that time to city centre and Barbican. Perfect location, if slightly uphill walks to most places of interest. Staff were excellent: friendly, helpful and efficient. A true delight to spend a week here. Cannot recommend highly enough. Thank you, Drake Hotel, for being all we were hoping for.
Stayed 7 nights in Apr 2024
Response from Drake Hotel on 9 May 2024
Dear Don,We are thrilled to hear your kind words! Our staff are so pleased you enjoyed your stay with us. We look forward to welcoming you again in the future. Best wishes,The Drake Hotel

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service
It was ok.
Stayed 1 night in Apr 2024
Response from The Drake Hotel on 23 Apr 2024
Dear Ian, Thank you for taking the time to leave us a review. We appreciate all feedback. We would have loved to know what it was about your stay that made it just "ok" so that we can learn from any mistakes. Kind regards, The Drake Hotel.

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Drake was well located, had free parking, staff members were very helpful, property was very clean & the breakfast was lovely. Would highly recommend.
Stayed 2 nights in Apr 2024
Response from The Drake Hotel on 29 Apr 2024
Dear Rosemary, thank you for taking the time to leave such a lovely review. We are pleased to hear that you enjoyed your stay with us. We are lucky enough to be able to offer our guests the option of free parking. We will pass on your feedback to the chefs and the rest of the team. Kind regards, The Drake Hotel.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great Central location. It is an older building but it has been updated. Not concerns although water pressure in shower was a little low and the water not as hot as I would like. overall, it is a great location with parking despite not having water view. Would definitely stay there again.
Stayed 2 nights in Apr 2024
Response from The Drake Hotel on 23 Apr 2024
Dear Dwayne, Thank you for taking the time to leave us a review. We are so happy to hear that you liked our location, we are very fortunate to be located near a few tourist attractions such as Plymouth Hoe, The Barbican and the City Centre. We are sorry to hear you had issues with your shower, if you mentioned this to reception we could have helped fix this issue for you or moved you to a room with a better shower. We are so pleased you would definitely stay again! We look forward to welcoming here again in the future.Kind regards, The Drake Hotel.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
We were in room 1 which was downstairs in the basement so there was no natural light and when raining water could be heard hitting the metal fire escape. We would not class this as a premiere room. Disabled parking was very good. Breakfast is good and different requirements met. The location is good for access to the Hoe and to the Barbican. We would stay here again but would refuse a basement
Stayed 3 nights in Mar 2024
Response from The Drake Hotel on 23 Apr 2024
Dear Paul, Thank you for taking the time to leave us a review. We are happy to hear that you liked our parking,breakfast and location. We are sorry to hear that you didn't like the room allocated to you. I will pass this feedback back to our management team regarding the sound of the rain on the fire escape. Next time you book please request a room on a higher floor and we can arrange this for you. Kind regards, The Drake Hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good position, pleasant and helpful staff. Bedroom spacious but felt idiosyncratic furniture failed to make most of it. Very quiet and in the good/vg region
Stayed 2 nights in Apr 2024
Response from The Drake Hotel on 20 Apr 2024
Dear James, Thank you for taking the time to leave us a review. We are pleased you liked the location of our hotel and our helpful staff. Kind regards, The Drake Hotel

6/10 Okay

Aisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly. I did not like the breakfast was served late so I missed it most of the days I was there and it was bad because the conference I was going to did not serve food
Stayed 8 nights in Mar 2024
Response from The Drake Hotel on 15 Mar 2024
Dear Aisha, Thank you for leaving us a review. During the week breakfast is served from 730am and 8am at the weekend. We do have a take away option if required (dependant how early) we would have done our best to make arrangements and accommodate. Thank you for mentioning that the staff were friendly, it is much appreciated. If you come to visit Plymouth again then please let us know how we can assist with your early start times and we will do our best to find a solution. I hope we see you again. Kind regards The Drake Hotel.

10/10 Excellent

Deniz

Stayed 2 nights in Feb 2024
Response from sm on 21 Mar 2024
Dear Deniz, Thank you for your 5 out of 5 rating, we really appreciate the positive feedback and hope to welcome you back the next time you are in Plymouth. Kind regards, The Drake Hotel

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything to like. Clean comfortable accommodation. Excellent choice at breakfast. Terrific location. Friendly helpful staff.
Stayed 1 night in Feb 2024
Response from The Drake Hotel on 28 Feb 2024
Dear Judith, Thank you for taking the time out of your day to leave a review. I am so glad you enjoyed all aspects of your stay, and I will certainly pass your compliments to all the staff. I hope we welcome you back soon. kind regards The Drake Hotel

10/10 Excellent

Darren

Stayed 1 night in Feb 2024
Response from The Drake Hotel on 14 Feb 2024
Dear Darren, Thank you so much for scoring us a perfect 10, the owners of the hotel and all the staff really appreciate it. I hope we see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from The Drake hotel on 14 Feb 2024
Dear Michael, Thank you for awarding your stay with the perfect 10! I hope we see you again at The Drake Hotel.

10/10 Excellent

Stewart

Business traveller
Liked: Amenities
The hotel is very clean and well decorated , excellent staff who are very friendly . The breakfast is also very good
Stayed 1 night in Feb 2024
Response from The Drake Hotel on 14 Feb 2024
Dear Stewart, Thank you for taking the time out of your day to let us know about your stay. I will certainly pass on your kind words to our team. The chef will be pleased to hear that you enjoyed breakfast, I shall send your compliments to him. I hope you stay with us again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Drake Hotel on 14 Feb 2024
Dear William, Thank you for giving us a perfect score. It is much appreciated. I hope you stay with us again.

8/10 Good

Sallyann

Stayed 1 night in Jan 2024
Response from The Drake Hotel on 14 Feb 2024
Dear Sally Ann, Thank you for awarding us with a high score. It is greatly appreciated. I hope we get to see you again soon.

10/10 Excellent

Deniz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast l, wonderful and cheerful staff. The rooms are spot on and I always glad to stay there, I don't even think another place to stay when I'm in Plymouth.
Stayed 1 night in Jan 2024
Response from Amy on 27 Jan 2024
Hi Deniz,Thank you so much for taking the time to leave a review, you are a very valued guest here at the drake hotel and we are so glad to hear that you enjoy your stays with us.We strive to make each stay an enjoyable one for you, and if there is anything else we can do to assist this, then please let us know.I will pass on your compliments to the whole team and we look forward to seeing you again in the near future.Kind RegardsThe Drake Hotel

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drake Hotel was a wonderful hotel! Great location! It felt like we were stepping back in time and loved it! Breakfast in the morning was yummy and lots of options! Staff was so nice and was willing to go out of their way to make sure we had everything we needed. Only reason for not giving 5 stars across the board was that there was no lift to help get our luggage up to our room. Staff was more then willing to help which we appreciated. Would stay here again!
Stayed 1 night in Dec 2023
Response from Amy on 27 Jan 2024
Hi Renita.Thank you for taking the time to leave a review, we really appreciate it!I am so pleased to hear that you enjoyed your stay with us and found the staff welcoming and attentive.We strive for excellent customer service and guest satisfaction so this means a lot to us!We appreciate the comments regarding the lift and it has been something we have looked into, however as we are a listed building we have always struggled for permissions.But I am extremely glad to hear that the staff solved this issue for you and brought your things upstairs.We look forward to welcoming you again if you are in Plymouth.Kind RegardsThe Drake Hotel

10/10 Excellent

sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
My son was staying with you loved everything
Stayed 2 nights in Dec 2023
Response from The Drake Hotel on 19 Dec 2023
Dear Sheree, Thank you very much for taking the time to leave us a review it is very much appreciated. I am really pleased to hear that your son enjoyed his stay. I do hope he comes to stay with us again in the future.Kind regards The Drake hotel

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay at the Drake
It's our second visit in the past month to Plymouth and we booked The Drake again because we absolutely loved our stay before. Breakfast is the best. Friendly staff and clean. We will be back soon again
Stayed 1 night in Dec 2023
Response from The Drake Hotel on 13 Dec 2023
Dear LionelThank you for taking the time to leave us a review, We really appreciate it when guests take the time out of their day to let us know your thoughts. That is fantastic to hear that your return stay was like the first. To leave us a glowing review with such kind words really means a lot. We look forward to welcoming you back soon!

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service outstanding
Great hotel central to everything. Great Receptionist so friendly and nice. Delicious cooked breakfast. Only slight negative our shower wasn’t the best. The pressure is very limited. But that won’t deter us from back. We loved our short stay
Stayed 1 night in Nov 2023
Response from The Drake Hotel on 18 Nov 2023
Dear Gail, thank you for taking the time out of your day to review us. I am really pleased to hear that you enjoyed your staff. I will certainly pass your kind words onto the staff. We have a maintenance team in this week to sort any issues, so we will certainly look at the shower in question. I really hope we get to welcome you back soon. Kind regards The Drake hotel

10/10 Excellent

Steve

Stayed 1 night in Nov 2023
Response from The Drake Hotel on 8 Dec 2023
Dear Steve, thank you for taking the time to leave us a review. We very much appreciate your feedback. From the rating you gave us it seems you had an enjoyable stay. I hope we get to welcome you back again in the future.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
A very friendly hotel. Staff were frendly , professional and were always ready to help. Room was clean and catered for our needs . Would highly reccomend the Drake hotel. Thankyou for a comfortable stay at your hotel.
Stayed 4 nights in Nov 2023
Response from The Drake Hotel. on 17 Nov 2023
Dear Sue, Thank you for taking the time to leave us a review, we are delighted that you enjoyed your stay with us and that you thought we were a "very friendly hotel," we always want our guests to feel welcomed by all staff.We are so pleased that you had a comfortable stay and that you would highly recommend or Hotel.We look forward to welcoming you back to The Drake Hotel again in the future.kind regards, The Drake Hotel.

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from The Drake Hotel on 17 Nov 2023
Dear Adrian, Thank you for taking the time to leave a review and for rating us 10/10.We are pleased you enjoyed your stay and we look forward to welcoming you back to The Drake Hotel again in the future.Kind regards, The Drake Hotel.

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good breakfast.
The room was clean as was the bathroom. Overall, it was very nice. I was able to hear another room flush and some other low noises, nothing major. The breakfast was also very good.
Stayed 1 night in Nov 2023
Response from The Drake hotel on 16 Nov 2023
Dear Ed, Thank you for taking the time to leave us a review. I am glad you found the room nice and clean. I am sorry that you heard some noise from the adjacent room. We try our best to advice guests to keep noise to a minimum level. I will certainly let the chef know that you were happy with breakfast. I do hope we get to welcome you back again soon. Kind regards The Drake Hotel

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was perfect
Stayed 1 night in Oct 2023
Response from The Drake Hotel on 29 Oct 2023
Dear Alan, thank you so much for taking the time to leave us a lovely review. We're so glad you enjoyed your stay and hopefully we will see you again soon! Kind regards, The Drake Hotel

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
Really friendly reception got upgraded room
Stayed 1 night in Oct 2023
Response from The Drake Hotel. on 18 Oct 2023
Dear Andrew, Thank you for taking the time to leave us a review, we are so happy that you enjoyed your stay with us. I will make sure to pass your kind comments back to our reception staff. We hope to welcome you back to the Drake Hotel again in the future. Kindest regards, The Drake Hotel.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, which is clean and offers a lovely breakfast is made outstanding by the quality and service of the staff. They are warm, friendly and welcoming.
Stayed 1 night in Sep 2023
Response from The Drake Hotel. on 18 Oct 2023
Dear Alison, Thank you for taking the time to leave us a review, we are so happy that you enjoyed your stay with us and that our Hotel was up to our usual high standards. I will make sure to pass your kind comments back to our staff, we are very fortunate to have 'warm, friendly and welcoming' staff.We hope to welcome you back to The Drake Hotel again in the future.Kindest regards, The Drake Hotel.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely exceptional clean hotel with lovely friendly and helpful staff.highly recommended
Stayed 1 night in Oct 2023
Response from The Drake Hotel. on 11 Oct 2023
Dear Andrea, Thank you for taking the time to leave us a review, we are so happy that you enjoyed your stay with us and that our Hotel was up to our usual high standards during your stay. I will make sure to pass your compliments back to staff, we are very fortunate to have "lovely, friendly and helpful staff." We look forward to welcoming you back to The Drake Hotel again in the future.Kindest regards,The Drake Hotel.

10/10 Excellent

Wendy

Stayed 1 night in Sep 2023
Response from The Drake Hotel on 4 Oct 2023
Dear WendyThank you for taking the time to review your stay at The Drake Hotel. We really appreciate you scoring us a perfect 10. We hope to welcome you back soon. Kind regards The Drake Hotel

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from The Drake Hotel on 28 Sept 2023
Dear Mark, Thank you for taking the time out of your day to review The Drake Hotel.A perfect 10 is a fabulous compliment to us! I hope we see you again. Kind regards The Drake Hotel

10/10 Excellent

Shamima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Drake Hotel. From the service, breakfast, room etc. Will definitely book again.
Stayed 1 night in Sep 2023
Response from The Drake Hotel on 28 Sept 2023
Dear Shamima, thank you for taking the time to review The Drake Hotel. It is wonderful to hear that you were pleased we all aspects of your stay. This is what we aim for! I do hope to see you soon. Kind regards The Drake Hotel

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very warm welcome, staff went above and beyond to accommodate. Recommended
Stayed 1 night in Sep 2023
Response from Drake hotel on 20 Sept 2023
Dear ColinThank you for taking the time to review us. I am pleased to hear that you felt welcomed and you had a great experience with the staff. I hope that you come back and stay at the Drake hotel.

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved room furniture and bathroom but having seen rooms with lots of space we were disappointed that we had a a room in which we could hardly move around the bed and i didn"t have a bedside table to put my book and glasses on. and this was a deluxe room breakfast choice was very good
Stayed 3 nights in Sep 2023
Response from The Drake Hotel. on 19 Sept 2023
Dear Rosalind, thank you for taking the time to leave us a review, we are happy that you loved the room furniture and the breakfast. We do apologise if you felt the room was too small, we do offer "deluxe king rooms" which are more spacious.Kind regardsThe Drake Hotel.

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023
Response from The Drake Hotel. on 19 Sept 2023
Dear Caroline, thank you for taking the time to leave a review, we are so happy that you rated us a 10/10! We look forward to welcoming you back In the future.Kind regards, The Drake Hotel.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What all hotels should be like
Absolutely great experience! Staff could not have been more friendly or willing to help. Great breakfast, comfy beds, good shower. Excellent location for city centre and the Hoe park and the waterfront. Will be coming back!
Stayed 2 nights in Sep 2023
Response from The Drake Hotel. on 19 Sept 2023
Dear Tanya, thank you for taking the time to leave us a review, we are so happy that you enjoyed your stay and that you had an "absolutely great experience!" I will make sure your review is passed on to all of our staff! We look foward to welcome you back!Warm regards, The Drake Hotel.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exceptionally clean although smaller than expected , very warm day and the room was hot . too noisy to open the window all night . The breakfast was lovely and the Staff were helpful 😊
Stayed 1 night in Sep 2023
Response from The Drake Hotel on 16 Nov 2023
Dear Michael, thank you for taking the time to review us. I am pleased that you found your room exceptionally clean. Our cleaning team work hard to make sure everything is to a high standard. I am sorry that you felt the room was too hot. Fans are provided to try and make you comfortable if you do not wish to open the window. I shall let the chef know that you enjoyed the breakfast. I am pleased you found the staff helpful. I hope you get the opportunity to stay with us again. .Kind regards The Drake Hotel

10/10 Excellent

anthony

Stayed 1 night in Aug 2023
Response from The Drake Hotel on 1 Sept 2023
Dear Anthony, Thank you for reviewing us with the perfect score of 10! We are so happy you were satisfied with your stay. We hope to see you again. Kind regardsThe Drake Hotel

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at The Drake. Everything and everyone was lovely. Brilliant location. Staff so very helpful. Wonderful breakfast . Everywhere modern, clean beautifully furnished.
Stayed 2 nights in Aug 2023
Response from The Drake Hotel on 23 Aug 2023
Dear Margaret, thank you for taking the time to leave a review, we are so happy that you had a great time here at The Drake Hotel. I will make sure to pass all compliments back to our staff. We hope to welcome you back to The Drake Hotel again in the future.Kind regards, The Drake Hotel.

8/10 Good

Tony

Stayed 1 night in Aug 2023
Response from The Drake Hotel on 15 Aug 2023
Dear TonyMany thanks for taking the time to leave a review.We hope to see you again soon. Kind regards The Drake Hotel

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Drake Hotel on 15 Aug 2023
Dear Chris, Thank you for giving us good review we appreciate you taking the time out of your day. We hope to see you again. Kind regardsThe Drake Hotel

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
A wonderful hotel with super staff. Rooms are clean and comfortable. Fantastic breakfast. Hotel in a great location within walking distance of plenty of sights and areas of interest. Overall a really great place to stay which is set apart by the great staff.
Stayed 2 nights in Aug 2023
Response from The Drake Hotel. on 11 Aug 2023
Dear Chris, thank you for taking the time to leave a review, we are so happy that you enjoyed your stay with us and that our hotel was up to our usual standards, I will make sure to pass your lovely comments on to our staff. We hope to welcome you back to The Drake Hotel again the future. Kind regards, The Drake Hotel.

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2023
Response from The Drake Hotel on 10 Aug 2023
Hi Craig,Thank you for taking the time out to leave a review, we hope you enjoyed your stay and look forward to welcoming you again.Best WishesThe Drake hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Can't fault the Drake Hotel or the staff. We were a family of 4 and arrived early, but were allowed to park and were well looked after. We stayed in the family room which was large, clean and had a lovely bathroom. Breakfast was delicious. Would highly recommend!
Stayed 1 night in Aug 2023
Response from The Drake Hotel on 8 Aug 2023
Dear Guest, Thank you for taking the time to leave a review, we are delighted that you enjoyed your stay with us and that you were 'well looked after' by our staff, I will make sure to pass on your compliments. We hope to welcome you back to The Drake Hotel again in the future. Kind regards, The Drake Hotel.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on really friendly service on arrival will stay again if work that way
Stayed 1 night in Aug 2023
Response from The Drake Hotel on 6 Aug 2023
Hi Steven,Thank you for taking the time to leave a review and we are so happy you enjoyed your stay and that you would recommend us to your friends.We look forward to welcoming you back one day,Best wishesThe Drake Hotel

10/10 Excellent

John

Stayed 2 nights in Aug 2023
Response from Amy on 28 Aug 2023
Hi John,Thank you for your fantastic review,we really appreciate it.We look forward to welcoming you again soon.Kind RegardsThe Drake Hotel

8/10 Good

LEE KIM

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As above what I like about the property. Areas for improvement: Housekeeping:used tissue paper was found in one of the drawers with a sock under the drawer. Informed front office the next day but the used tissue paper and sock were still on checking out. New paint: smell of new paint. Nevertheless, it is a good hotel and would recommend. Have a pleasant stay there.
Stayed 4 nights in Jul 2023
Response from The Drake Hotel on 6 Aug 2023
Hi Lee,Thank you for taking the time out to leave a review for us. We are glad you enjoyed your stay and that you would recommend us. We apologise regarding what was found in your room and we will pass this on to management to avoid an issue like this in the future.We hope to welcome you back soon, Best WishesThe Drake Hotel