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Reviews of Boringdon Hall Hotel and Spa

5 out of 5
Boringdon Hall Hotel and Spa
Colebrook, Plympton, Plymouth, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 237 out of 298 reviews" "
Rating 8 - Good. 45 out of 298 reviews" "
Rating 6 - Okay. 9 out of 298 reviews" "
Rating 4 - Poor. 3 out of 298 reviews" "
Rating 2 - Terrible. 4 out of 298 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff incrediable spa very luxurious and modern well worth a visit
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Oasis of Luxury
Lovely stay at Boringdon. Good value, especially for the excellent facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Spa and Bar - service at the spa was excellent. Couldn’t have wished for a better spa experience. Reception team were welcoming and helpful. The little luxuries in our room were much appreciated - excellent Voyager coffee, robes, flip flops etc I loved the Gaia hand and body lotion - smelled incredible
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good service from all the staff. Tom was especially helpful when my wife lost a bracelet after her spa treatment. Completely took ownership and went above and beyond. We stay away in hotels 10-20 times a year and Tom's response was the best I have ever encountered.
Stayed 2 nights in Feb 2024

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
The hotel is beautiful and service was brilliant. Our room was lovely and spacious. The spa is lovely and sauna and steam room are great, we stayed on a Friday in January and it was quite busy - couldn’t get a sun lounger at times. The prices for food and drinks are quite expensive but what you expect nowadays. We did have a pizza for £19 (which wasn’t that great but rectified by a member of staff). The breakfast was really nice. Will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night away.
The stunning view as you arrive. It has beautiful rooms, excellent food, amazing staff and fantastic facilities. A five star experience. We will be visiting again. 😊
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024

8/10 Good

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with loads of history. The staff were very friendly, the restaurant was lovely and Dimitri was really helpful. The facilities in the hotel was good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2024

8/10 Good

Rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building. Check-in was easy and nice to have mulled wine whilst sorting the admin. Clean beautiful modern room (luxury room booked). There was a group of us staying and we had slightly mixed room cleaning - one couple in next door room had chocolate gifts left on the pillow, we did not. Turn down service didn't close curtains. Just small things that would be easy to improve upon. They also print out a A5 card with the weather for the next 24hrs and some other information. To do this every day for every room seems very environmentally unfriendly and a waste of paper and ink. Lovely staff and food. Gym excellent with peleton bikes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lee

Stayed 1 night in Nov 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great spa & staff extremely professional and helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Jamie

On the first night we got stuck in the lift , it ruined our holiday , the room got messed up to and tried put us in another room and charged us alot more , I’m now suffering from stress and anxiety , the fire brigade had to come out , the m looking at taking legal action
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
It’s a 10 from me! Lovely big room and great spa. I did avoid the very expensive breakfast however
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Stayed 1 night in Oct 2023

10/10 Excellent

Claire

Stayed 1 night in Oct 2023

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
This was a last minute booking as a stopover before our ferry the next morning. We found the place on Hotels.com and were very pleased with the accomodation on our arrival. A beautiful historic hotel, quiet and relaxing. We travelled with our two dogs and were given a courtyard room that allow dogs. Room was very clean and comfortable. Dogs were provided with beds, bowls and some foodie treats. Hotel Restaurant food very good and the spa / pool area also good.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

narsi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff. Good restaurant
Stayed 2 nights in Sep 2023

10/10 Excellent

Lee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Hotel
A beautiful hotel that is very well looked after!
Stayed 1 night in Sep 2023

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience at Acleaf was exceptional.
Stayed 1 night in Sep 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for normal stay, Average for an occasion
Overall we enjoyed our stay but there were certainly a few things that made us feel like it didn't quite it the mark in terms of the 5* hotel experience that you might expect from a place like this where little details do matter, especially as we were celebrating our anniversary. Nothing was above and beyond in our opinion, we didn't get a feeling like it would be a special experience despite the occasion, so I'm not sure I'd recommend the hotel if you're looking to celebrate a notable occasion.
Stayed 3 nights in Aug 2023

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was superb, the hotel was lovely. However, the general running of the hotel needs work. There were several things that were not great during our stay, and were not remedied. A few things broken/not working in the room. Room amenities listed a mini bar - this had nothing in it, and a safe - this was not working. This is a lovely hotel but does not live up to the 5 stars and for the cost of a suite, I would expect better service. With more care & attention, and more thought, it could be amazing.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu spa stay
Absolutely gorgeous stay, such a lovely building and setting. Spa facilities were really good and child free is a bonus for us! Would definitely recommend and stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

jayson

Stayed 1 night in Jun 2023

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel - food, service and facilities all top notch. Will definitely return
Stayed 1 night in May 2023

10/10 Excellent

Issie

Stayed 1 night in Apr 2023

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just class from first to last.
Stayed 2 nights in Jan 2023

8/10 Good

Cherie

Stayed 1 night in Dec 2022

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Everything was superb the spa is amazing the staff are really on the ball and care about your experience
Stayed 1 night in Oct 2022

10/10 Excellent

David

Stayed 1 night in Sep 2022

2/10 Terrible

J

Stayed 1 night in Sep 2022

8/10 Good

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with top-class leisure facilities
Beautiful hotel in a wonderful setting with fantastic facilities and a top class spa. Nonetheless, for a hotel of this specification it is unusual not to have air conditioning in the rooms. During the backend of a heatwave, this does make sleeping uncomfortable. Also, the shower door in the room had been misfitted meaning that water flowed freely from under the shower door and onto the bathroom floor, a clear hazard. Finally, the extractor fan in the bathroom was very dusty and at one point when I turned on the light the extractor fan dropped all the dust all over my toiletries and the towels which was unpleasant. These issues are small points but I wouldn’t expect them from a 5 star hotel. On the whole, this is an excellent hotel. Service is wonderful, the restaurant is brilliant and the pool/leisure facilities are top class. Staff go above and beyond to make your stay comfortable and enjoyable, and I would definitely recommend this hotel and will stay again.
Stayed 2 nights in Aug 2022

10/10 Excellent

mr thomas gascoigne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Thought that the hotel and the staff were fantastic. Beautiful mixture of historic and modern architecture, great facilities, loved the secret lounge and the staff couldn't have been more helpful.
Stayed 2 nights in Jul 2022

4/10 Poor

Edward

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Poor meal facilities. Had to eat a low quality meal in our room. Didn't chance a breakfast, won't be returning.
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and food off the chart
Services was amazing and the 9 course taster menu was one of the best things I've ever eaten. Great wine list too
Stayed 1 night in Jul 2022

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022