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"Food was great! Good entertainment "

"We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to be made in living room but just ended up doing it ourselves with sheets provided in closet) "

"Great spot!"

"Friendly staff, spacious room. Everything was as expected. Value for money "

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"Nickelodeon resort Riviera Maya was so much fun! The rooms were clean, comfortable, & spacious. I loved that every room had 2 bathrooms which is a must with kids. Every room had an ocean view with a swim up pool. We had such a great experience at this resort! It wasn’t just kid-friendly — it was truly fun for adults as well. The hotel felt very luxurious for a family-friendly resort, which made the stay even more enjoyable. The staff was incredibly friendly and helpful, always answering our questions and being attentive to our needs. Every day there were plenty of activities to keep the kids busy and entertained. We would definitely come back 😊"

"It was all great"

"All staff were friendly and some went out of their way to be helpful and even remembered your preferences "