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"First time in Mexico and it was truly an unforgettable experience! The resort was amazing in every way—from its beauty, variety of pools, and short walk to the beach, to the entertainment and endless food options. The entire hotel was very clean, and it’s clear that guest safety is a top priority here. The staff worked so hard, always with a smile, despite the long hours and the challenges of dealing with difficult tourists. Our room was spotless (even under the bed—impressive! lol). Every staff member we encountered was so friendly and welcoming. I honestly have nothing but good things to say about this resort, and we definitely will be back! We also had a massage, and it probably was the best massage I ever had. The outside air and atmosphere definitely added to an amazing experience. "

"Good food suer close to 5ta ave. People are nice"

"Everything was in point a couple mishaps "

"GREAT AMAZING "

"Very good"

"I was very pleased that they upgraded me to an ocean front room! Zyanya and Samantha with Expedia at Sandos Playcar Resort were OUT OF THIS WORLD good! Their customer service was the best I ever received and I hope their manager sees this and knows how lucky the resort is to have them both working there. I love how friendly everyone is at this resort. I will be back soon "

"My second time back. Better than last time. Christian, front desk answered all my questions. Female concierge, I believe her name is Elizabeth, gave great recommendation on places, restaurants, etc. I’ll be back soon."

"Everything was wonderful!"

"Very professional and clean. Great staff, would most definitely recommend and return."