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"The staff was awesome and the transportation within the resort was very useful , great experience"

"The front desk staff was rude. There was a roach in my room. The pools were green"

"Upon entering, it is somewhat clean, but you noticed the extreme rundown check in area, poolside dirty, broken items sitting along edge. Circus rides that look like they need to be torn down! Building & pool need new paint. The food was absolutely terrible. Hot dogs that look from the day before, ground soupy beef ..not sure. We ended up eating elsewhere rest of the trip. The “shuttles” were small pickup trucks that would come every 15 minutes go up and down around the resort…a joke. Pictures are nothing close to what you’re getting & paying for."

"The Andaz Costa Rica Resort at Peninsula Papagayo was incredible and truly exceeded our expectations. The resort was beautifully maintained, with breathtaking scenery at every turn. We especially loved the pools, the seamless boat rides to the beach club, and the consistently friendly and attentive staff. One of the highlights was enjoying our morning coffee at sunrise while listening to the howler monkeys—an unforgettable and uniquely Costa Rican experience."

"Great place to relax and adventure at the same time. Great food at the restaurants. A place to return !"

"Mi opinión es que el hotel esta muy bonito con una vegetación impresionante y mada mas , nuestra experiencia fue horrible, , para llegar al hotel fue catastrófico, la carretera no tiene condiciones de ninguna manera para llegar hasta tan lejos, todo cierra temprano y ya no puedes comprar ni un pomo de agua, no tienes acceso a salir a ningun lugar por los alrededores porque no pasan ni los taxis, osea esta en un lugar alejado de todo , solo puedes estar en el hotel y nada mas , tienes que pagar por ver la television, no permiten llevar ninguna bebida oh refrescos a la habitacion , solo si te abren las botellas alli , bebidas que tienes que pagar, el desayuno que te dan incluido es de reir , las pequeñas lascas d una sandia, de piña y 3 lascas de papaya , la ridiculez en persona, y ojo vengo de un pais que no falta la comida , osea no voy de viaje para solo comer, eso da verguenza a diferencia d otros hoteles ahi mismo en costa rica que dan sin tanta miseria, no puedes hacer tours fuera del hotel todo es ahi ,no hay musica, no hay diversión, alli no pasa nada solo el ruido de los grillos ,solo se lo recomiendo a las personas que quieran hacer un retiro espiritual tenia muchas expectativas con este hotel pk fui a celebrar mi cumpleaños y me dejo mucho que desear , deberian arreglar esa carretera pk la travesia no tiene nombre para llegar ahi, las piscinas de aguas termales super sucias , oxidadas , necesitan una mano , en fin no aguantamos ni un dia , nos tuvimos que ir de alli"

"This is a great place where you find rest, good food and a friendly staff."

"The property was very nice. Spa was great. Villa was amazing. Restaurants need help. Service is very slow and you have to get up from table to ask for things. Didn’t like that the pool Bar/Restaurant closed so early. Pools are also way too warm. "

"Perfecto para familias."