Thank you for your feedback and for staying with us! We're glad to hear that you found the property clean and the beds comfortable.We apologize for any inconvenience caused by the parking layout. We understand how important easy and convenient parking is for our guests, and we appreciate your input on this matter.Your comments are valuable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future for an even better stay. Safe travels!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Hi Donna!Thank you for your feedback! We are thrilled you were able to enjoy the eclipse !

Thank you for taking the time to review our hotel.

Thank you for your feedback Tamara!

Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us and found the hotel clean and comfortable. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and your stay enjoyable. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Good morning Mr. Ducatte,I am sorry to hear that your stay was less than desirable. I understand your concerns about the one entrance of the hotel being blocked with ladders. There was a note left on the door by maintenance stating the door was out of order. There are 4 other exit/entrances that were accessible. It is disappointing that there is no longer a restaurant next door. It did close in 2020. The hotel is also hoping something opens there soon. However, the restaurant was not part of the hotel.There will be a discussion with our staff, to ensure they are giving each and every guest all of the information about the hotel upon check in. And of any issues that may be of concern to guests, such as one of the entrances not being accessible.We hope to see you again, on your next visit to Plattsburgh!

Thank you for your loyalty and for choosing to stay with us repeatedly. We're thrilled to know that you find our location convenient and that you've had positive experiences with us each time.Providing a seamless and comfortable stay for our guests is our top priority, and we're delighted to hear that we've consistently met your expectations.We appreciate your feedback and look forward to welcoming you back for many more enjoyable stays in the future.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us and found the staff to be friendly and helpful. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you so much for your glowing review and for choosing to stay with us during your recent visit. We're thrilled to hear that you had such a positive experience, and we truly appreciate your kind words about our staff, especially Jennifer.We take great pride in providing exceptional service to our guests, and Jennifer will be delighted to hear that her assistance left such a positive impression on you. We're glad that she could swiftly resolve the issue with your reservation and ensure your comfort and satisfaction throughout your stay.Furthermore, it's fantastic to hear that you enjoyed your room, found it to be clean, and enjoyed our breakfast offerings. Your recommendation means the world to us, and we couldn't be happier to have earned your trust and endorsement.Should your travels bring you back to the area, we would be honored to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for choosing to stay with us and for sharing your feedback. We greatly appreciate your perfect rating of 5 out of 5.We're thrilled to hear that you had an excellent stay and that you enjoyed our clean property, delicious breakfast offerings, and spacious accommodations. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that we succeeded in making your stay enjoyable.Your kind words mean the world to us, and we're grateful for your appreciation of our efforts. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific you'd like to see or any additional ways we can enhance your next visit, please don't hesitate to let us know.Thank you again for your feedback, and we look forward to your next visit!

Thank you for your continued loyalty and for choosing to stay with us whenever you're in Plattsburgh. We greatly appreciate your feedback and your perfect rating of 5 out of 5.It's always a pleasure to welcome you back to our hotel, and we're honored to be your preferred accommodation choice in the area. Your continued trust and support mean the world to us, and we're committed to ensuring that each of your stays with us is comfortable, convenient, and enjoyable.Thank you again for your kind words and your ongoing loyalty. We look forward to providing you with many more memorable stays in the future. If there's anything specific you'd like to see or any additional ways we can enhance your experience, please don't hesitate to let us know.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for choosing to stay with us and for sharing your feedback. We greatly appreciate your perfect rating of 5 out of 5.We're thrilled to hear that you had an excellent experience during your stay, and we're especially delighted to hear your praise for Karen at the front desk. Providing exceptional service is a top priority for us, and we're proud to have team members like Karen who go above and beyond to ensure our guests have memorable stays.We'll be sure to pass along your kind words to Karen and the rest of our team. They'll be thrilled to know that their efforts made a positive impact on your experience.Thank you again for your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for choosing to stay with us and for sharing your feedback. We appreciate your comments and your rating of 8 out of 10.We're glad to hear that you enjoyed your stay overall, but we apologize for any inconvenience caused by the discomfort of the queen beds and the issues with the hot water and coffee.Ensuring our guests' comfort and satisfaction is our top priority, and we regret that the beds did not meet your expectations. We will review your feedback regarding the comfort of the beds to see how we can improve in this area.Additionally, we apologize for the issues with the hot water and coffee not meeting your preferences. Your feedback is essential, and we will address these concerns to ensure that we provide the best possible experience for our guests.If there's anything else you'd like to share or if there are any specific steps we can take to enhance your experience in the future, please feel free to let us know.We hope to have the opportunity to welcome you back for an even better stay in the future.

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issue you encountered with the lack of cleaning in your room is not indicative of the level of service our guests have come to expect and very sorry you had to encounter it. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

I want to express my sincere apologies for the disappointing experience you had during your recent stay with us. We truly appreciate you taking the time to share your feedback, and we are genuinely sorry that the service provided by Chris at the front desk did not meet your expectations.Your experience is not reflective of the level of service we aim to provide, and I want to assure you that we take your comments seriously. We will address this matter with our team to ensure that such incidents are not repeated in the future.Please accept our apologies for the oversight in not providing you with essential information such as breakfast timings, WiFi access, and a warm welcome. This is not the standard we strive for, and we are committed to making improvements.We understand your decision to choose another hotel for your future visits, and while we regret that we did not meet your expectations this time, we sincerely hope you might consider giving us another chance in the future. If there's anything specific you would like to discuss or if you have further details to share, please feel free to reach out to us directly.Once again, I apologize for the inconvenience caused, and we appreciate your feedback as it helps us identify areas for improvement.

Thank you for choosing our hotel and for awarding us a perfect 5-star rating! We appreciate your positive feedback, and we're delighted to know that your stay met your expectations.If there's anything specific you loved about your stay or if there are any preferences you'd like us to note for your future visits, please feel free to share.We look forward to the opportunity to welcome you back and provide you with another excellent experience.

Thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive comments about the property's appearance, cleanliness, and overall appeal. Your input is valuable, and we take your concerns seriously.We apologize for the issues you encountered, including the broken tiles in the bathroom, the cloudy hot tub, the lack of hot water in the pool area shower, and the challenges with the bed height, especially for your husband who is handicapped. We understand the importance of addressing these issues promptly, and we assure you that we will investigate and resolve them to enhance the overall guest experience.Regarding breakfast, we're sorry to hear that it did not meet your expectations. We appreciate your feedback, and we will review our offerings to identify areas for improvement.Your comments are important to us, and we hope to have the opportunity to serve you again, providing a more seamless and enjoyable stay. If there are any additional details you'd like to share or specific preferences you have for future visits, please feel free to reach out to us directly.Once again, thank you for your feedback, and we apologize for any inconvenience caused during your stay.

Thank you for choosing our hotel and taking the time to provide feedback with an 8 out of 10 rating. We appreciate your stay and your willingness to share your experience with us.If there are specific areas where we can improve and make your next stay even better, please feel free to share your insights. We value your feedback and hope to welcome you back for an even more satisfying experience in the future.

Thank you for your outstanding 10 out of 10 rating and for sharing your positive experience with us! We're delighted to hear that our hotel was perfect for your weekend getaway, and that you had a great and super relaxing time.Providing a serene and enjoyable environment for our guests is always our goal, and we're thrilled that we could contribute to your positive experience.We look forward to welcoming you back for another relaxing stay in the future!

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for choosing our hotel for your stay and for the perfect 5 out of 5 rating! Your positive feedback is greatly appreciated. If you have any specific comments or suggestions in the future, we'd love to hear them.We hope to have the pleasure of welcoming you back for another excellent stay.

Thank you for choosing our hotel for your stay and for the perfect 5 out of 5 rating! Your positive feedback is greatly appreciated. If you have any specific comments or suggestions in the future, we'd love to hear them.We hope to have the pleasure of welcoming you back for another excellent stay.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for your wonderful 5 out of 5 rating and for sharing your positive feedback! We're thrilled to hear that the front desk lady made a positive impression with her excellent and friendly service. We'll be sure to pass along your compliments to her.Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future.

Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

Thank you for taking the time to share your perfect 10/10 rating and your thoughts on your recent stay with us. We're thrilled to hear that you found the room completely fantastic and that the bathroom amenities met your expectations.We appreciate your feedback regarding the pillows, and we'll certainly take this into consideration to enhance the overall comfort of our guests.It was a pleasure having you with us, and we look forward to welcoming you back for another fantastic stay.

Thank you for your 5 out of 5 rating! We appreciate your positive feedback, and we're pleased to know that you had a great experience during your stay with us. If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future.

Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!