"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."
"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."
"I need pay extra fee, after pay my stay. The elevator is broken , my room is in 4th floor, I need use the stairs. The phone in my room no working, when I need something I need going down stair all the time"
"I need pay extra fee, after pay my stay. The elevator is broken , my room is in 4th floor, I need use the stairs. The phone in my room no working, when I need something I need going down stair all the time"
"This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a...
"This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a...
"The dome rooms were beautiful and rustic and fit in perfectly with the natural surroundings. The interiors were clean and well appointed, with heating and cooling. The bed was super comfortable and the bathroom and shower were good.
You couldn’t beat the lakeside location for views and strolls along the volcanic rocky beach.
We spent four nights there and could have spent way longer, exploring the beautiful surroundings. "
"The dome rooms were beautiful and rustic and fit in perfectly with the natural surroundings. The interiors were clean and well appointed, with heating and cooling. The bed was super comfortable and the bathroom and shower were good.
You couldn’t beat the lakeside location for views and strolls along the volcanic rocky beach.
We spent four nights there and could have spent way longer, exploring the beautiful surroundings. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb.
Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind"
"It was a beautiful experience. First of all, location is very good, just few walks from grocery market, 2 blocks from the center of Pucon. If you are arriving earlier, make sure to call ahead so someone can open you the door. They also have a common lobby and kitchen so you can stay longer after checking out until your departure. "
"The staff made the stay enjoyable. Friendly and helpful. I had left the lught in my car on all night and it wouldn't start. A young man that works for you gave me a jump start. Wvwryine was accommodating and the room was comfortable. "