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"Exquisite. From the lobby, to the courtyard, to the room. "

"The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room. "

"Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others. "

"This hotel was fantastic, everyone from the staff was really lovely and approachable. The location was great for any nearby sights and even for the train to Machu Picchu. The rooms were spacious and clean, the breakfast was delicious and also openining it from 3 am is a nice touch for all the hikers. I would definitely recommend this hotel for a stay in Cuzco."

"The hotel was excellent, great staff, great breakfast, clean and Central"

"Everything was clean, we had a great view or Cusco and the buffet in the morning was great!"

"I cannot say enough about this wonderful five star resort. It’s a beautiful retreat to get away from the hustle and bustle of Lima city. The staff went above and beyond! "