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"Checkin and breakfast staff were very nice. Room was perfect."

"The location worked well for us - just outside the old town but quick to walk in and near the trendy Rottermann Quarter. The room was super comfortable and well-designed. The pool was also lovely. Breakfast had a great selection. "

"Wonderful!!!"

"Very nice and clean hotel. Great European breakfast! Highly recommend!"

"Great hotel, excellent location and friendly staff"

"We stayed six nights at this hotel, which is centrally located. We had a junior twin room on the last floor, with a great view. It was spacious, comfy, very clean. The beds were very comfortable. Staff were very polite, professional and helpful. There were A LOT of options to chose from for breakfast. We would not hesitate staying at this hotel in the future, and we have no problem recommending it."

"Really enjoyed our stay here, great room with 2 double beds which is difficult to find. Very adequate fitness room and nice sauna, pool and jacuzzi facilities. Breakfast had a range of good options for all dietary preferences. Had some nice interactions with Dan at the front desk as well who is a very affable young man. "

"Loved the spa and pool"

"I had never stayed at a Citybox hotel and was a bit dubious about self check-in and other sort of “do it yourself” aspects. In fact, when we arrived to check-in, I realized I didn’t have my check-in code. I must have deleted that email from Citybox. However, the staff were extremely helpful and retrieved my code and we were up and running. At the check-in kiosk, I was able to pay by tapping my card, and the kiosk dispensed my card keys without a glitch. That evening, I noticed that the room was quite warm (almost 25 degrees), so I “complained” to a staff member who took a device to the room to check the temp at ghe AC vent and it checked out to be 20 degrees at the register, but she acknowledged that the room was warm. She thought that maybe the AC hadn’t had time to cool the room yet. She told me to let the staff know if the room was still too warm when we returned from dinner. Well, it wasn’t, but we decided to tough it out for that evening. The next morning I told staff member that the room was still too warm. She went to the room with me and confirmed that the AC wasn’t working correctly. She assigned a different room right away. Because we had switched rooms, the attached restaurant where we were to have the “hotel” breakfast got signals crossed and had instructions to provide only one breakfast, so again a staff member walked to the breakfast venue with me to straighten it out. On both occasions, the staff members were friendly, helpful, and professional."